The desk staff was very kind and offered to pray for my family finding out the purpose of my trip was due to my father being in hospice.

The desk staff was very kind and offered to pray for my family finding out the purpose of my trip was due to my father being in hospice.

The African American woman who claimed to be the supervisor. Literally forced me to pay a deposit of $100 on my room after I'd already stayed there one night on the second night when I wanted to stay another night at your fighting out I had another event I had to attend that required me to stay a second night in town. After I paid for my room through hotels.com she then called my room and told me I have to pay $100 deposit or I have to leave and I was not getting any of my money back for my room. She was very aggressive demanding rude disrespectful. When I refuse and said I've already paid for my room you going to need to give me my money back if you would like for me to leave she then said she to come on down stairs so she could whoop my ass. To diffuse the situation though there really was one I was an aggressive of all I just wanted my money back and told her I needed to speak to the supervisor she then said she was the supervisor. The next morning they claim that I smoked in the room and they were keeping my 100 deposit I am a non-smoker there is no way in hell these women are not conning people that come to the room and stay especially their locals they take their money and then threat to call the police on them when they demand their money back This is definitely a scam they are taking advantage of people she was a large woman and she had I think it was her daughter or some other girl related to her and the staff were scared of her they set back quietly & did nothing 🤔

The African American woman who claimed to be the supervisor. Literally forced me to pay a deposit of $100 on my room after I'd already stayed there one night on the second night when I wanted to stay another night at your fighting out I had another event I had to attend that required me to stay a second night in town. After I paid for my room through hotels.com she then called my room and told me I have to pay $100 deposit or I have to leave and I was not getting any of my money back for my room. She was very aggressive demanding rude disrespectful. When I refuse and said I've already paid for my room you going to need to give me my money back if you would like for me to leave she then said she to come on down stairs so she could whoop my ass. To diffuse the situation though there really was one I was an aggressive of all I just wanted my money back and told her I needed to speak to the supervisor she then said she was the supervisor. The next morning they claim that I smoked in the room and they were keeping my 100 deposit I am a non-smoker there is no way in hell these women are not conning people that come to the room and stay especially their locals they take their money and then threat to call the police on them when they demand their money back This is definitely a scam they are taking advantage of people she was a large woman and she had I think it was her daughter or some other girl related to her and the staff were scared of her they set back quietly & did nothing 🤔

Staff was excellent. Couldn’t have asked for any better. They are remodeling so it’s a little cluttered but I have no doubt it will be amazing when finished.

Staff was excellent. Couldn’t have asked for any better. They are remodeling so it’s a little cluttered but I have no doubt it will be amazing when finished.

They just didn't prep the room with coffee and soaps as expected. They are under renovation so it's understandable. Overall nice hotel.

Hotel is in the process of making upgrades, so alot of construction when we visited which didn't bother us, but there were some other cleanliness issues, like stains on towels and bed sheets and dirty carpets