Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel

Premium bedding, in-room safe, desk, blackout drapes

8.0

Outstanding(788 Reviews)

Hotel in Houston, TX

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, near Arena Theater
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel offers 91 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Map of Houston, TX

Nearby attractions

Houston Museum of Natural Science

Available Rooms

Standard Room

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 1 King Bed (Leisure)

Beds not specified • 323 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

Beds not specified • 323 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 2 Queen Beds

Beds not specified • 323 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 2 Queen Beds, Accessible (Mobility)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

$$$$

Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel

$$$$

8.0

Outstanding(788 Reviews)

Hotel in Houston, TX

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Map of Houston, TX

Nearby attractions

Houston Museum of Natural Science

Available Rooms

Standard Room

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 1 King Bed (Leisure)

Beds not specified • 323 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

Beds not specified • 323 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 2 Queen Beds

Beds not specified • 323 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 2 Queen Beds, Accessible (Mobility)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Reviews

8.0

Outstanding(788 Reviews)

5.0

Dec 2024

Woman at front desk was very helpful!

2.0

Nov 2024

The first room I stayed in had no water pressure, hardly a trickle. When I complained, they moved me to a better room 2 floors lower. The sofa in my first room had visible stains on it, and there were no tissues in the tissue dispenser. When I asked one of the room attendants for tissues, she said she didn't have any.

2.0

Nov 2024

1.0

Nov 2024

The front desk attendant could have not been more rude, disrespectful and dismissive. I came before Checkin time at 3pm. When I asked if there was a room to check in I received almost a hysterical answer that the room is. It ready and to come back at checkin time. I said ok, not a problem and either asked if I may drop off my luggage with the front desk. Again a very rude response that they are not doing that. He also told me to move my car from the parking spot since I’m not staying in the hotel yet. I did not have time to rebook but I should have done it. Terrible person who should not be employed to work with customers.

1.0

Nov 2024

1.0

Oct 2024

We did not stay. We tried to cancel our reservation & never heard back from the manager after 2 calls. It was poor service from the hotel. Makes me not want to book with IHG again.

1.0

Oct 2024

We did not stay. We tried to cancel our reservation & never heard back from the manager after 2 calls. It was poor service from the hotel. Makes me not want to book with IHG again.

3.0

Oct 2024

It was good but it could had been better. Pancake machine was not working so no pancakes for breakfast. The trash from our room was never picked up. Our damp towels were never replaced with new dry towels for our whole stay.

3.0

Oct 2024

1.0

Sep 2024

Terrible. The hotel receptionist provided poor customer service. She had the exterior glass doors locked and would not let us in the lobby. She spoke to us from 20 feet away through the glass doors and she kept repeating, “we have no rooms, contact your booking agent”. I tried to explain that I already had my reservation with confirmation number but she would not give me an explanation. She continued to repeat herself. There was another family that was there before me and she was telling them the same thing as they were in the same predicament. They had their reservation but were not allowed in. This was very frustrating and caused me to have to look for a last minute change of hotels. I’ve stayed at Holiday Inns for close to 30 years now and this was honestly my 1st bad experience. The receptionist could have done better. Now I have to wait on trying to get my money refunded. Not sure if I’ll give them another chance. Maybe, maybe not.

1.0

Sep 2024

2.0

Sep 2024

Normally I would have asked to switch rooms, but after working 15 hours and only having 7 hours to rest and go back to work I just dealt with it. But once those elevator doors opened to the third floor it was nasty. I didn’t understand why the hallway was so hot and had nasty odors coming from eacb room like there could be a dead body in one until I got to my room. The entire third floor just creeped me out. The air conditioner was on its lowest at 60 degrees but the room stayed at 78 and my sleep number is usually 68. The carpet by the AC was soaked and has a mildew smell to it. I figured all the rooms had this problem and the hotel didn’t know how to handle it. I travel a lot and the free soap and such is the cheapest they can provide in the hotel business. The breakfast was just sad so I went towards the oatmeal as a saving grace, but it was wayyy too runny. The front desk was delightful though!

2.0

Sep 2024

8.0

Sep 2024

The staff was nice and the room was relatively clean after I had to exchange rooms because my original room did not have AC. It’s too hot not to have that working

1.0

Sep 2024

I was double charged and issue still haven’t be resolved. The front door was locked while the desk attendant was sleep and made us go through the side door time was only 11 pm breakfast was limited due to the pancake and juice machine being broken

1.0

Sep 2024

10.0

Sep 2024

Hotel was set away from the main highway in a quiet location.

8.0

Sep 2024

Nice hotel . Good location

10.0

Sep 2024

Excellent quiet , clean place

6.0

Aug 2024

Good

3.0

Aug 2024

The check in people was very helpful and they describe everything good, but the hallways was so hot, the elevator too, the room feels like humidity and the ac i think doesn’t work, the internet was horrible, I have been in another’s Holiday Inn Hotels and i didn’t have that kind of problems.

3.0

Aug 2024

6.0

Aug 2024

Good

2.0

Aug 2024

Location is good. Arrive is really bad.

2.0

Aug 2024

Location is good. Arrive is really bad.

10.0

Aug 2024

Very good

10.0

Aug 2024

Very good

10.0

Aug 2024

The price is affordable

10.0

Aug 2024

Clean quiet

10.0

Aug 2024

Clean quiet

4.0

Aug 2024

Everything was good except that when I try to check in. There was no one at the front desk & there was 1 customer ahead of me. I had to wait like 20-30 minutes while I was calling the general manager’s # but not pick up. I even try to call the office # & I hear it ringing from the room next door behind the front desk but no one was in the room as well

4.0

Aug 2024

2.0

Aug 2024

They never checked me in and told me all rooms were occupied, asked me to deal with Expedia for refund

2.0

Aug 2024

They never checked me in and told me all rooms were occupied, asked me to deal with Expedia for refund

5.0

Aug 2024

I checked in late after 9pm and Hotel was fully booked..The room was clean and not noisy stayed on the 3rd floor..The air-conditioning was not blowing that cool but overall stay was great..The breakfast is good and customer service great..My only negative they charge 100 dollars for incidentals.

5.0

Aug 2024

2.0

Aug 2024

The black lady staff working the evening shift seemed incredibly unprofessional to me. She was asleep and I had to knock multiple times to get her to open the door to the hotel. She looks slovenly and Had a trail of dirty Kleenexes Littered on the table top. She wasn’t pleasant and I found myself falling asleep watching her take her time to check me in which took 15 minutes. That’s not an exaggeration. The surrounding area probably cannot be helped, but it is pretty seedy. My hotel room would be best described as adequate. I would Fire that reception-ist immediately she’s the face of your organization; You don’t want her greeting Guests

2.0

Aug 2024

2.0

Aug 2024

Facility is not clean. From the trash floating in the parking lots to the interior smelling like stale mold, just HORRIBLE.

2.0

Aug 2024

Facility is not clean. From the trash floating in the parking lots to the interior smelling like stale mold, just HORRIBLE.

FAQs

How much does this hotel cost compared to others in Houston?

The average price for a rental in Houston is $222 per night. This rental is $89 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel. Enjoy the water!

Is Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Outstanding(1,842 Reviews)

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Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel

Hotel in Houston, TX

Reasons to book

About this hotel

Amenities

Map of Houston, TX

Nearby attractions

Available Rooms

Standard Room

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel

Hotel in Houston, TX

Reasons to book

About this hotel

Amenities

Map of Houston, TX

Nearby attractions

Available Rooms

Standard Room

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

Reviews

FAQs

How much does this hotel cost compared to others in Houston?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel?

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