NH Ciudad de Santiago
Hotel in Providencia
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, TV and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Luxury Santiago hotel in Providencia with a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
NH Ciudad de Santiago offers 122 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center.
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
NH Ciudad de Santiago offers 122 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Gym or Fitness Center
Map of Providencia
Available Rooms
Suite
Beds not specified • 538 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Quadruple Room
Beds not specified • 538 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room (New Style)
Beds not specified • 237 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite (Extra Bed 2 Adults + 1 Child)
Beds not specified • 538 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite (Extra Bed 3 Adults)
Beds not specified • 538 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
Excellent facility. Really liked the healthy and hot breakfast options including Fredh cut fruit and juices unlike what you find in US, unhealthy and frozen options. Very clean and friendly staff. My next stay I would prefer the same place
5.0
Excellent facility. Really liked the healthy and hot breakfast options including Fredh cut fruit and juices unlike what you find in US, unhealthy and frozen options. Very clean and friendly staff. My next stay I would prefer the same place
10.0
A really beautiful hotel, right between the cool new district with great restaurants and the older part of the city. A very peaceful and pretty neighborhood but close to the main road to all the other key places in the city!
10.0
A really beautiful hotel, right between the cool new district with great restaurants and the older part of the city. A very peaceful and pretty neighborhood but close to the main road to all the other key places in the city!
1.0
I am beyond shocked with low quality and service this hotel provides. I stayed at multiple NH hotels in South America, Mexico and Spain and this is the absolute worse one.
Cleaning of room was below any standards I ever seen with dirty cups and glasses, and dirty floor with footprints after cleaning. Staff at reception was cold, greet me once during entire stay.
Worse of all was that at checkout I was charged additional 19% tax to my bill because I was paying with international debit card instead of credit card. Despite being non-Chile national with valid passport that I provided and foreign bank card as is stated in fine print of booking along with information all tax is included. Staff argued with me and I had plane to catch so I paid it but will further rise complain as it’s either incompetent staff or they are liars on booking terms conditions. Probably incompetent staff! There are much better and nicer hotels in Santiago. Avoid this one!
And lastly room service is not open on Sunday , they don’t pick phone , and when order through their app it takes more than hour and they don’t read comments. Plus you can’t order any drinks as they are not there on menu! And again nobody picks the phone or read comments
1.0
I am beyond shocked with low quality and service this hotel provides. I stayed at multiple NH hotels in South America, Mexico and Spain and this is the absolute worse one.
Cleaning of room was below any standards I ever seen with dirty cups and glasses, and dirty floor with footprints after cleaning. Staff at reception was cold, greet me once during entire stay.
Worse of all was that at checkout I was charged additional 19% tax to my bill because I was paying with international debit card instead of credit card. Despite being non-Chile national with valid passport that I provided and foreign bank card as is stated in fine print of booking along with information all tax is included. Staff argued with me and I had plane to catch so I paid it but will further rise complain as it’s either incompetent staff or they are liars on booking terms conditions. Probably incompetent staff! There are much better and nicer hotels in Santiago. Avoid this one!
And lastly room service is not open on Sunday , they don’t pick phone , and when order through their app it takes more than hour and they don’t read comments. Plus you can’t order any drinks as they are not there on menu! And again nobody picks the phone or read comments
10.0
Repeating but good breakfast (early breakfast is just coffee sth sweet)
10.0
Repeating but good breakfast (early breakfast is just coffee sth sweet)
4.0
Comfortable hotel in providencia close to barrio italia and many eating options a few blocks away, very big room, but without any decoration, perhaps part of the renovation work. Room was a bit noisy at night, with some pipes clicking and sounding, but earplugs would do. Service from personnel att reception is ok (not rude but nothing more than needed). We had to remind them about the courtesy water bottle, other than that all good.
4.0
Comfortable hotel in providencia close to barrio italia and many eating options a few blocks away, very big room, but without any decoration, perhaps part of the renovation work. Room was a bit noisy at night, with some pipes clicking and sounding, but earplugs would do. Service from personnel att reception is ok (not rude but nothing more than needed). We had to remind them about the courtesy water bottle, other than that all good.
10.0
Very clean and good location
10.0
Very clean and good location
6.0
Staff was not very friendly at the front desk.
Room was old and bare. No art on the walls.
Hotel felt dated and average.
This is a 3 star hotel not 4.
6.0
Staff was not very friendly at the front desk.
Room was old and bare. No art on the walls.
Hotel felt dated and average.
This is a 3 star hotel not 4.
2.0
Disappointing 2nd stay at the hotel. When I checked in I was told the room had been refurbished but it was not ready. Wifi was installed later that day, I had issues with the key cards and the power kept tripping.
I saw they undercharged me so I pointed it out. Rather than thank me they the check-in staff seemed irritated.
2.0
Disappointing 2nd stay at the hotel. When I checked in I was told the room had been refurbished but it was not ready. Wifi was installed later that day, I had issues with the key cards and the power kept tripping.
I saw they undercharged me so I pointed it out. Rather than thank me they the check-in staff seemed irritated.
10.0
Great location!
10.0
Great location!
8.0
Overall, my stay at this hotel was good. I stayed at a room on the 11th floor. It was very spacious and quiet. It had a separate living room, separate large bedroom with a comfy king size bed, large bathroom and huge walk-in closet. The reason I did not give it 5 stars is because the gym was closed the whole week I stayed there. If I knew the gym was closed, I would have stayed somewhere else. They need to disclose that when booking and provide alternatives or compensation. Also, I ordered a burger as room service and it was not good.
There are lots of great restaurants within walking distance. I would stay here again.
8.0
Overall, my stay at this hotel was good. I stayed at a room on the 11th floor. It was very spacious and quiet. It had a separate living room, separate large bedroom with a comfy king size bed, large bathroom and huge walk-in closet. The reason I did not give it 5 stars is because the gym was closed the whole week I stayed there. If I knew the gym was closed, I would have stayed somewhere else. They need to disclose that when booking and provide alternatives or compensation. Also, I ordered a burger as room service and it was not good.
There are lots of great restaurants within walking distance. I would stay here again.
10.0
Room was spacious and comfortable. Staff was very friendly.
10.0
Room was spacious and comfortable. Staff was very friendly.
10.0
a
10.0
a
8.0
Was a good hotel , big room good service
8.0
Was a good hotel , big room good service
10.0
Nice, friendly and helpful staff. Nice rooms.
Good for a repeat stay.
10.0
Nice, friendly and helpful staff. Nice rooms.
Good for a repeat stay.
8.0
Staff was very friendly
8.0
Staff was very friendly
10.0
Convenient, clean, helpful staff!
10.0
Convenient, clean, helpful staff!
4.0
I did not like that the staff is not warm and client oriented in terms of colaboration and kindness
4.0
I did not like that the staff is not warm and client oriented in terms of colaboration and kindness
5.0
Hotel is great. The room is very big and spacious. The hotel is great. Perhaps some parts of the hotel need renovation
5.0
Hotel is great. The room is very big and spacious. The hotel is great. Perhaps some parts of the hotel need renovation
10.0
Great place to stay in Santiago -- first to note was the outstanding front desk staff -- they spoke English fluently they were friendly and offered great advice on local restaurants attractions and safety.
You really need to be safety alert in Santiago I had direct experience with attempted pick pockets -- they stole my decoy wallet too bad for them.
I would for sure recommend and stay again at this property.
10.0
The front desk staff were outstanding very helpful with good local information.
10.0
The front desk staff were outstanding very helpful with good local information.
10.0
This is a very nice hotel and they have a great breakfast buffet in the morning. The hotel is centrally located near embassies and a main avenue. The staff is very helpful.
FAQs
How much does this hotel cost compared to others in Providencia?
The average price for a rental in Providencia is $97 per night. This rental is $21 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at NH Ciudad de Santiago. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is NH Ciudad de Santiago pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at NH Ciudad de Santiago?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and gym or fitness center.
Explore similar vacation rentals in Providencia
Explore all rentals in ProvidenciaProvidencia travel inspiration
Read our blogGuides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu
Guides
Top Things to Do in Fort Lauderdale, Florida
Guides
Top Things to Do in Miami: From Beaches to Culture