Courtyard by Marriott Rochester Downtown
Hotel in Brighton, NY
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Hotel with free parking, near Strong
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
Courtyard by Marriott Rochester Downtown offers 126 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 55-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads.
Recreational amenities at the hotel include a 24-hour fitness center.
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
Courtyard by Marriott Rochester Downtown offers 126 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 55-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Brighton, NY
Available Rooms
Room, 2 Queen Beds, Non Smoking
Beds not specified • 390 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed with Sofa bed, Non Smoking
Beds not specified • 319 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Bedroom
Beds not specified • 638 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed with Sofa bed (Hearing Accessible)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
4.0
Service was horrible at the food court in the lobby. Systems were down, staff was slow and overpriced.
Hotel itself was clean but they messed up reservation for some in our party.
5.0
Lovely staff, clean and safe!
4.0
Hotel was very clean. Person checking us in was very nice as well as people working at Bistro. Always saw workers cleaning up. Bistro prices and market prices were a little high ( as everywhere lately.) A lot of the choices had either avocado mash or garlic aioli on them. When you’re eating prior to a concert or business meeting you don’t want those things for obvious reasons. Only issue we had was with shuttle service which we had clarified when checking in that we needed a shuttle to a venue and afterward to get back. We were assured there would be no problem at all. We got shuttle to auditorium and were told to just call when done if they were not there already to return us. When we were done and no one was there we called hotel and were told the shuttle driver had left due to an emergency. No offer of having someone else come get us. Woman on phone said we could call an Uber! We are in our mid to late 60’s, are not familiar with the area and have never used Uber. We ended up walking back to hotel by luckily having a phone with gps. It was only about 7 blocks but we had no idea of the area safety and were not in a position to walk fast as I have a bad knee. My husband is disabled. By time of our return my knee was in extreme pain. I understand emergencies can happen but to not have a back up plan in those cases is not acceptable. If anything the hotel should have called an Uber or taxi to pick us up and cover the charge since they said there would be no issue.
4.0
Hotel was very clean. Person checking us in was very nice as well as people working at Bistro. Always saw workers cleaning up. Bistro prices and market prices were a little high ( as everywhere lately.) A lot of the choices had either avocado mash or garlic aioli on them. When you’re eating prior to a concert or business meeting you don’t want those things for obvious reasons. Only issue we had was with shuttle service which we had clarified when checking in that we needed a shuttle to a venue and afterward to get back. We were assured there would be no problem at all. We got shuttle to auditorium and were told to just call when done if they were not there already to return us. When we were done and no one was there we called hotel and were told the shuttle driver had left due to an emergency. No offer of having someone else come get us. Woman on phone said we could call an Uber! We are in our mid to late 60’s, are not familiar with the area and have never used Uber. We ended up walking back to hotel by luckily having a phone with gps. It was only about 7 blocks but we had no idea of the area safety and were not in a position to walk fast as I have a bad knee. My husband is disabled. By time of our return my knee was in extreme pain. I understand emergencies can happen but to not have a back up plan in those cases is not acceptable. If anything the hotel should have called an Uber or taxi to pick us up and cover the charge since they said there would be no issue.
5.0
EVERYTHING WAS GOOD, EXCEPT THAT PARKING MAY BE A PROBLEM. THERE IS LIMITED PARKING SPACES. I WAS LUCKY TO FIND A PARKING SPACE AND DARE NOT TO LEAVE THE PREMISE BECAUSE I DID NOT WANT TO LOOSE THE PARKING SPACE.
5.0
EVERYTHING WAS GOOD, EXCEPT THAT PARKING MAY BE A PROBLEM. THERE IS LIMITED PARKING SPACES. I WAS LUCKY TO FIND A PARKING SPACE AND DARE NOT TO LEAVE THE PREMISE BECAUSE I DID NOT WANT TO LOOSE THE PARKING SPACE.
2.0
I wouI have already sent the GM of the property my discontentment with my stay.
2.5
we received great customer service at the desk. The room was clean and spacious.
2.5
we received great customer service at the desk. The room was clean and spacious.
2.0
I wouI have already sent the GM of the property my discontentment with my stay.
5.0
Property was clean. The staff were friendly and helpful. Many dining choices in walking distance
5.0
Property was clean. The staff were friendly and helpful. Many dining choices in walking distance
2.5
Quiet and comfortable beds! Room was clean and surprisingly not busy.
2.5
Quiet and comfortable beds! Room was clean and surprisingly not busy.
5.0
This property is wonderful! It is either brand new or recently renovated. The colors, furniture and decor are modern and really classy. The room has lots of space and the bathroom is roomy as well.
The staff have been very friendly and welcoming.
This is a top-notch hotel.
5.0
This property is wonderful! It is either brand new or recently renovated. The colors, furniture and decor are modern and really classy. The room has lots of space and the bathroom is roomy as well.
The staff have been very friendly and welcoming.
This is a top-notch hotel.
5.0
The staff and hotel cleanliness
5.0
The staff and hotel cleanliness
1.0
Very unsafe around the hotel. Our car was broken into and they stole a legal pew pew that was locked in the trunk and hundreds of dollars worth of stuff! General manager would not come in so we could view the cameras. The whole thing was shady!
Not safe!!
1.0
Very unsafe around the hotel. Our car was broken into and they stole a legal pew pew that was locked in the trunk and hundreds of dollars worth of stuff! General manager would not come in so we could view the cameras. The whole thing was shady!
Not safe!!
0.5
Dont expect to have any friendly treatment,
Worst hotel in that way,
Over all clean and new,
For the check in they are super slow and rude.
0.5
Dont expect to have any friendly treatment,
Worst hotel in that way,
Over all clean and new,
For the check in they are super slow and rude.
1.0
Nice stay except for customer service, how they talk to you makes you feel like it is a free stay. Rude front desk staff
1.0
Nice stay except for customer service, how they talk to you makes you feel like it is a free stay. Rude front desk staff
5.0
My family and I really enjoyed our stay. The staff were amazing and helpful. The breakfast was delicious. We we’re also glad there was a workout area. Thank you everyone also the location was great close entropy walk downtown if we wanted.
4.0
Good stay with my family.
5.0
My family and I really enjoyed our stay. The staff were amazing and helpful. The breakfast was delicious. We we’re also glad there was a workout area. Thank you everyone also the location was great close entropy walk downtown if we wanted.
4.0
Good stay with my family.
2.0
All good, clean and confy stay except for dealing with front desk.
50% you find a smile and willing to help,
2.0
All good, clean and confy stay except for dealing with front desk.
50% you find a smile and willing to help,
5.0
Both a fridge and microwave was provided.
5.0
Both a fridge and microwave was provided.
5.0
Super clean property with friendly staff. Nice large rooms with in room microwave.
5.0
Super clean property with friendly staff. Nice large rooms with in room microwave.
1.0
Terrible experience and service
1.0
Terrible experience and service
5.0
Excellent stay so far.
1.0
Checked in around 5. Got to my room and found that the toilet seat was detached and sitting on top of the tank with the garbage can on top. Called down to the front desk and was told someone would be up to fix. Around 8pm I walked down to the front desk to let them know no one had been up yet. Again assured that someone would be up to fix. I checked out at 11 this morning. I wonder what would have happened if I'd said 'yes' to signing up for bonvoy, hmm. If you enjoy being undervalued as a consumer, this is the place for you! If not, I'd avoid.
1.0
Checked in around 5. Got to my room and found that the toilet seat was detached and sitting on top of the tank with the garbage can on top. Called down to the front desk and was told someone would be up to fix. Around 8pm I walked down to the front desk to let them know no one had been up yet. Again assured that someone would be up to fix. I checked out at 11 this morning. I wonder what would have happened if I'd said 'yes' to signing up for bonvoy, hmm. If you enjoy being undervalued as a consumer, this is the place for you! If not, I'd avoid.
0.5
The reception staff was rude. Although the building is new, the staff exhibited very rude behavior and lacked any professionalism. We were waving our hands in the entry vestibule not being able to open the door, clearly indicating that we were checking in, but received no response. Despite seeing us, they didn't open the door, and another guest had to do it for us. Furthermore, the staff didn't offer any apology. When we requested an early check-in in the afternoon due to our children needing to sleep, the way they declined felt aggressive to me. I don't understand why and felt very bad. I will not be recommending this hotel to my friends.
FAQs
How much does this hotel cost compared to others in Brighton?
The average price for a rental in Brighton is $240 per night. This rental is $54 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Rochester Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Courtyard by Marriott Rochester Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Rochester Downtown?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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