Hotel San Agustin El Dorado
Hotel in Cusco
2 guests · 1 bedroom · 1 bath
Reasons to book
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsInternet / Wifi, TV, Laundry and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with a 24-hour front desk, a short walk to Plaza de Armas
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a meeting room are onsite.
Hotel San Agustin El Dorado offers 72 accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a meeting room are onsite.
Hotel San Agustin El Dorado offers 72 accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.
This Cusco hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Amenities
Internet / Wifi
Laundry
TV
Map of Cusco
Available Rooms
Double Room, 1 Double or 2 Twin Beds
Beds not specified • 205 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Triple Room
Beds not specified • 215 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Quadruple Room
Beds not specified • 215 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
10.0
Very clean and nice hotel. Not very quiet since we had a room facing the main road. Always honking and alarms going off.
10.0
Very clean and nice hotel. Not very quiet since we had a room facing the main road. Always honking and alarms going off.
8.0
The hotel staff are friendly and it’s really convenient because it’s close to everything.. easy access to walk to places around the city
8.0
The hotel staff are friendly and it’s really convenient because it’s close to everything.. easy access to walk to places around the city
4.0
I was traveling with a group, and two of us made reservations at the San Agustin El Dorado through Expedia. During our check in on 3/14, the woman at the front dest was dismissive and rude, particularly to a friend checking-in alongside of me. She was unable to locate my friend's reservation despite our providing confirmation emails/codes from Expedia. She eventually provided a room key, and we thought it was resolved. The next evening however, we returned from a day hike to find my friend's room door completely open with her belongings exposed to the hallway. These concerns were immediately dismissed by the same front desk woman, who continued to harass my friend about being unable to locate the reservation, demanding additional payment for the room. My friend had to spend the last two days of our trip trying to work things out between the woman and Expedia. Eventually a different front desk clerk was present and was able to resolve the issue and find record of my friends reservation, which should have been the end of it. However upon check out, the front desk woman was back on shift and demanded my friend to pay the full room rate before she could leave (despite email receipt confirming that she had already paid). Not knowing what else to do and needing to get to the airport, my friend paid again for the room, and the woman had the audacity to sign for the charge herself. Appalling service from that woman overall. I wish I had her name but she was not wearing a name tag.
4.0
I was traveling with a group, and two of us made reservations at the San Agustin El Dorado through Expedia. During our check in on 3/14, the woman at the front dest was dismissive and rude, particularly to a friend checking-in alongside of me. She was unable to locate my friend's reservation despite our providing confirmation emails/codes from Expedia. She eventually provided a room key, and we thought it was resolved. The next evening however, we returned from a day hike to find my friend's room door completely open with her belongings exposed to the hallway. These concerns were immediately dismissed by the same front desk woman, who continued to harass my friend about being unable to locate the reservation, demanding additional payment for the room. My friend had to spend the last two days of our trip trying to work things out between the woman and Expedia. Eventually a different front desk clerk was present and was able to resolve the issue and find record of my friends reservation, which should have been the end of it. However upon check out, the front desk woman was back on shift and demanded my friend to pay the full room rate before she could leave (despite email receipt confirming that she had already paid). Not knowing what else to do and needing to get to the airport, my friend paid again for the room, and the woman had the audacity to sign for the charge herself. Appalling service from that woman overall. I wish I had her name but she was not wearing a name tag.
1.0
Rooms are very outdated. I've stayed her twice and on both occasions, I specifically requested a double bed room because I have chronic pain and have found that a double bed allows me to get into a more comfortable position. However, on both occasions I got a twin room.
1.0
Rooms are very outdated. I've stayed her twice and on both occasions, I specifically requested a double bed room because I have chronic pain and have found that a double bed allows me to get into a more comfortable position. However, on both occasions I got a twin room.
10.0
A great stay! Excellent location and excellent staff!
10.0
A great stay! Excellent location and excellent staff!
8.0
The property was fine but even though there were no guests the staff refused a late check-in.
8.0
The property was fine but even though there were no guests the staff refused a late check-in.
10.0
The only negative was stating in rooms on the street. We were kept up to due cars driving over a grate in the street
10.0
The only negative was stating in rooms on the street. We were kept up to due cars driving over a grate in the street
10.0
At Political Crisis In Peru This Hotel Do The Best To Protect All Also The American Consulate Is Less Than 4 Minute Walk Safe Area
10.0
At Political Crisis In Peru This Hotel Do The Best To Protect All Also The American Consulate Is Less Than 4 Minute Walk Safe Area
10.0
This property was a great, comfortable place to stay. It was clean and beautiful with a very nice complementary breakfast that extended a wide range of hours. The room service was also delicious and convenient.
10.0
This property was a great, comfortable place to stay. It was clean and beautiful with a very nice complementary breakfast that extended a wide range of hours. The room service was also delicious and convenient.
10.0
Great location, helpful staff at front desk, consistently great breakfast, dinner was excellent and wait staff were friendly and deliver great service. Overall great experience.
10.0
Great location, helpful staff at front desk, consistently great breakfast, dinner was excellent and wait staff were friendly and deliver great service. Overall great experience.
8.0
It was close to the plaza de armas
8.0
It was close to the plaza de armas
4.0
We stayed one night and we did not like our room. The bed was very uncomfortable and the heater didn't work. Night lamp was broken. I would not book again at this hotel.
10.0
An amazing hotel in the center of the historical quarter. Super friendly staff and very helpful.
Nice breakfast and plenty of coca leaves for tea. Close to everything and very charming old building.
2.0
The location is great, the beds are not high quality and the one we had was hard, as well the pillows were not helpful either. When we arrived, the elevator wasn’t working so it was difficult to get the luggage to the third floor. When we entered the room, the safe and the television were not working. They came and fixed the safe, by putting in a reset code that allowed them to open the safe easily which did not assure us if the safety of using the safe. The individual did not know how to fix the television. Without AC we had to leave the windows open, which is fine unless you are in the front of the hotel which faces the road. It was very noisy and sleep was not easy to do. We ended up only staying one night of the two nights we paid for because our tours started around 4am and we needed to sleep. Between the noise and the low quality of the beds, sleep was difficult at best. The building was interesting and the location was great. Hope this is helpful information.
2.0
The location is great, the beds are not high quality and the one we had was hard, as well the pillows were not helpful either. When we arrived, the elevator wasn’t working so it was difficult to get the luggage to the third floor. When we entered the room, the safe and the television were not working. They came and fixed the safe, by putting in a reset code that allowed them to open the safe easily which did not assure us if the safety of using the safe. The individual did not know how to fix the television. Without AC we had to leave the windows open, which is fine unless you are in the front of the hotel which faces the road. It was very noisy and sleep was not easy to do. We ended up only staying one night of the two nights we paid for because our tours started around 4am and we needed to sleep. Between the noise and the low quality of the beds, sleep was difficult at best. The building was interesting and the location was great. Hope this is helpful information.
3.0
Pros: Nice hotel, 4 star though looks more like 3-3.5 star.
Convenient location for walking in the town but it is also a disadvantage as mentioned in cons.
Helpful staff
Good breakfast, starts early in the morning
Cons: Biggest disadvantage of the hotel it that it is on the main road. At night it is difficult to sleep with ambulances and police vans passing on the road with the sirens
3.0
Pros: Nice hotel, 4 star though looks more like 3-3.5 star.
Convenient location for walking in the town but it is also a disadvantage as mentioned in cons.
Helpful staff
Good breakfast, starts early in the morning
Cons: Biggest disadvantage of the hotel it that it is on the main road. At night it is difficult to sleep with ambulances and police vans passing on the road with the sirens
4.0
Internet was not fast enough
4.0
Internet was not fast enough
5.0
Spacious rooms, big beds, 2 free waters and good service. Really nice for the night before and night after the inca trail!
5.0
Spacious rooms, big beds, 2 free waters and good service. Really nice for the night before and night after the inca trail!
4.0
We heard some noise overhead; talking, flushing, etc.
4.0
We heard some noise overhead; talking, flushing, etc.
5.0
프론트에
있는 켈리와 캐티의 도움으로
푸노가는 버스를 당일날
예약할수있었어요.
인터넷도 만석이었는데
크루즈델수르버스회사에
직접전화해주었고
잘다녀와서 너무감사했답니다.
Thanks to very kind kelly and kathi
I could travel to puno this june.
She made a booking for me by calling to cruz del sur office on the very departure date.
I really appreciate their help.
전화로
5.0
프론트에
있는 켈리와 캐티의 도움으로
푸노가는 버스를 당일날
예약할수있었어요.
인터넷도 만석이었는데
크루즈델수르버스회사에
직접전화해주었고
잘다녀와서 너무감사했답니다.
Thanks to very kind kelly and kathi
I could travel to puno this june.
She made a booking for me by calling to cruz del sur office on the very departure date.
I really appreciate their help.
전화로
4.0
Service was good with most employees speaking good English; bed wasn't very comfortable and was noisy. Good breakfast though.
4.0
Service was good with most employees speaking good English; bed wasn't very comfortable and was noisy. Good breakfast though.
4.0
Good location and good service. Staff were nice and helpful.
4.0
Good location and good service. Staff were nice and helpful.
FAQs
How much does this hotel cost compared to others in Cusco?
The average price for a rental in Cusco is $70 per night. This rental is $107 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel San Agustin El Dorado. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel San Agustin El Dorado pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel San Agustin El Dorado?
We found 3 amenities for this rental. This includes internet / wifi, laundry, and tv.
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