Homewood Suites by Hilton Albany Crossgates Mall, NY
Hotel in Albany, NY
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Pet-friendly hotel with free breakfast connected to a shopping center in Albany
An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Homewood Suites by Hilton Albany Crossgates Mall, NY offers 96 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Homewood Suites by Hilton Albany Crossgates Mall, NY offers 96 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Gym or Fitness Center
Map of Albany, NY
Available Rooms
Studio Suite, 1 King Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Bedroom, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio, 2 Queen Beds, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Bedroom, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio Suite, 1 King Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
Outstanding staff and very friendly and helpful. Beautiful Facilty! Next door to the Mall and great restaurants is a plus. Pillows were very uncomfortable and need updating.
5.0
Outstanding staff and very friendly and helpful. Beautiful Facilty! Next door to the Mall and great restaurants is a plus. Pillows were very uncomfortable and need updating.
5.0
The room I got for my family of 6 was perfect
5.0
The room I got for my family of 6 was perfect
10.0
Great hotel… super clean
10.0
Great hotel… super clean
10.0
I liked that the staff were friendly and they gift you something at check in..
10.0
I liked that the staff were friendly and they gift you something at check in..
8.0
Good location near the highway and mall.
8.0
Good location near the highway and mall.
10.0
Perfect place to stay when you’re visiting family!
10.0
Perfect place to stay when you’re visiting family!
10.0
Great customer service
10.0
Great customer service
4.0
No coffee or hot water available for breakfast.
4.0
No coffee or hot water available for breakfast.
4.0
The staff were all very friendly and informative. The hotel is nice and big. The room is also spacious and beds were comfy. Having a kitchenette and extra couch/bed was convenient. The pool looked nice but we didn’t have time to use it. Breakfast was really good, with lots of selection and two different areas to choose from and plenty of room to sit. My only complaint is the overall cleanliness of the room…couch was stained, headboards were also, and tables/surfaces didn’t look clean. It was good for a one night stay traveling through.
4.0
The staff were all very friendly and informative. The hotel is nice and big. The room is also spacious and beds were comfy. Having a kitchenette and extra couch/bed was convenient. The pool looked nice but we didn’t have time to use it. Breakfast was really good, with lots of selection and two different areas to choose from and plenty of room to sit. My only complaint is the overall cleanliness of the room…couch was stained, headboards were also, and tables/surfaces didn’t look clean. It was good for a one night stay traveling through.
8.0
Was very noisy until about 11:30pm. Kids in next room with no parent supervision. The fridge still had leftovers and open drinks in it.
8.0
Was very noisy until about 11:30pm. Kids in next room with no parent supervision. The fridge still had leftovers and open drinks in it.
5.0
The suite was very clean and spacious for all of us there. Also the staff was very friendly.
5.0
The suite was very clean and spacious for all of us there. Also the staff was very friendly.
10.0
Close to the shopping mall and groceries. Public transportation accessible
10.0
Close to the shopping mall and groceries. Public transportation accessible
5.0
The suites were great. Nice and roomy with the kitchenette. The common space was great. We stay up pretty late with a group of people in the lounge. It was welcoming and comfortable. The breakfast in the morning was ok but the tables and eating space were comfortable and spacious. The patio in the back was a bonus for the children to play basketball. Close to the mall was an added bonus.
5.0
The suites were great. Nice and roomy with the kitchenette. The common space was great. We stay up pretty late with a group of people in the lounge. It was welcoming and comfortable. The breakfast in the morning was ok but the tables and eating space were comfortable and spacious. The patio in the back was a bonus for the children to play basketball. Close to the mall was an added bonus.
5.0
Hotel has excellent. Great breakfast. Business center was convenient. Everything was easy and comfortable.
5.0
Hotel has excellent. Great breakfast. Business center was convenient. Everything was easy and comfortable.
4.0
Our stay was last minute during a snow storm so the hotel was at full capacity. The room was not clean. Stains on the couch , chairs and comforters. The handles on the microwave and refrigerator were dirty. The toilet rocked and the seat was crooked. There was a very unpleasant smell to the room as well.
We have always enjoyed our stay at Homewood Suites in different areas as well as the Crossgates one but never again. It was a nice room so it wasn’t cheap but the condition of the room was just not exceptable.
4.0
Our stay was last minute during a snow storm so the hotel was at full capacity. The room was not clean. Stains on the couch , chairs and comforters. The handles on the microwave and refrigerator were dirty. The toilet rocked and the seat was crooked. There was a very unpleasant smell to the room as well.
We have always enjoyed our stay at Homewood Suites in different areas as well as the Crossgates one but never again. It was a nice room so it wasn’t cheap but the condition of the room was just not exceptable.
5.0
Hotel was great and perfectly located for our needs on our vacation. Very clean and got a regular series of texts to make certain our stay was a great one. Breakfast was yummy with choice of two spaces to eat. Only two issues: DirecTV was apparently working on something two of our nights there and the tv kept loosing its "source" but would come back up again after a few tries. The other issue was that the pool was COLD - felt unheated! Too cold to go swimming in which was unfortunate as the pool was one reason we had booked the hotel. Would stay there again, however.
5.0
Hotel was great and perfectly located for our needs on our vacation. Very clean and got a regular series of texts to make certain our stay was a great one. Breakfast was yummy with choice of two spaces to eat. Only two issues: DirecTV was apparently working on something two of our nights there and the tv kept loosing its "source" but would come back up again after a few tries. The other issue was that the pool was COLD - felt unheated! Too cold to go swimming in which was unfortunate as the pool was one reason we had booked the hotel. Would stay there again, however.
10.0
The room was spacious and well appointed.
10.0
The room was spacious and well appointed.
2.0
We drove an hour to specifically use the pool on the kids school vacation. We paid $200 for the night and the pool was out of order.
2.0
We drove an hour to specifically use the pool on the kids school vacation. We paid $200 for the night and the pool was out of order.
10.0
N/A
10.0
N/A
4.0
Check in was easy and the staff was greatI got a 2 queen suite that was nice and spacious. My kids like it a lot. The bedding was terrible. The top bla ket was a duvet and the pillows squished down to nothing. The room smelled musty though i left the ceiling fan on all day, even while we were away. The pool was hazy and walls were dingy looking. Breakfast was pretty bad, too. Im pretty sure the eggs werent made of eggs and the sausage patty was the worst that ive ever had. It would be better to have offered nothing.
4.0
Check in was easy and the staff was greatI got a 2 queen suite that was nice and spacious. My kids like it a lot. The bedding was terrible. The top bla ket was a duvet and the pillows squished down to nothing. The room smelled musty though i left the ceiling fan on all day, even while we were away. The pool was hazy and walls were dingy looking. Breakfast was pretty bad, too. Im pretty sure the eggs werent made of eggs and the sausage patty was the worst that ive ever had. It would be better to have offered nothing.
FAQs
How much does this hotel cost compared to others in Albany?
The average price for a rental in Albany is $216 per night. This rental is $30 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites by Hilton Albany Crossgates Mall, NY. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton Albany Crossgates Mall, NY. Enjoy the water!
Is Homewood Suites by Hilton Albany Crossgates Mall, NY pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites by Hilton Albany Crossgates Mall, NY?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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