DoubleTree by Hilton Hotel Santiago - Vitacura
Hotel in Providencia
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Hotel with free parking, a short walk to Costanera Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Santiago - Vitacura offers 267 accommodations with laptop-compatible safes and safes. Televisions come with cable channels.
Recreational amenities at the hotel include a fitness center.
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Santiago - Vitacura offers 267 accommodations with laptop-compatible safes and safes. Televisions come with cable channels.
Bathrooms include bathrobes and hair dryers. This Santiago hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Map of Providencia
Available Rooms
Room, 1 Queen Bed
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed
Beds not specified • 484 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite, 1 King Bed
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Double Beds
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.5
Great hotel is good location. All staff we encountered were very friendly and helpful. Loved having 2 large beds in room, which were very comfy and great quality linen
2.5
Very kind staff with excellent service! Good location and nice room condition.
2.5
Very kind staff with excellent service! Good location and nice room condition.
2.5
Great blackouts, quiet room, amazing matress, pillows and linen. Liked the complimentary bottles of water in the rooms and the numerous toiletteries.
Breakfast is also very good and with a great variety.
2.5
Great blackouts, quiet room, amazing matress, pillows and linen. Liked the complimentary bottles of water in the rooms and the numerous toiletteries.
Breakfast is also very good and with a great variety.
4.0
Hotel rooms are standard but clean and spacious
4.0
Hotel rooms are standard but clean and spacious
5.0
Easy access,
Food was ok
5.0
Easy access,
Food was ok
1.0
Staff is not helpful when you left something behind. I’ve booked a room from 7/22/22 - 7/26/24. I’ve checked out on 7/26/24 and leaved behind in room an Apple Airtag. GPS shows that it is at Doubletree by Hilton Santiago - Vitacura. I’ve called them and they said they would check it out and let me know by email. So far up today 8/9/24 still no news from them and GPS slows my Apple Airtag still in their Hotel. Very frustrated.
1.0
Staff is not helpful when you left something behind. I’ve booked a room from 7/22/22 - 7/26/24. I’ve checked out on 7/26/24 and leaved behind in room an Apple Airtag. GPS shows that it is at Doubletree by Hilton Santiago - Vitacura. I’ve called them and they said they would check it out and let me know by email. So far up today 8/9/24 still no news from them and GPS slows my Apple Airtag still in their Hotel. Very frustrated.
5.0
Great breakfast; clean and quiet rooms; attentiveness
5.0
Great breakfast; clean and quiet rooms; attentiveness
4.0
Clean room, fair location, excellent cleaning and a decent breakfast. However, much of the staff had a very unhelpful attitude towards solving issues. Perhaps this is a cultural difference but the time it took for anyone to attend to any issues and for room service to deliver items was ridiculously long. This wouldn’t have been an issue had they said upfront that it will take two hours for ice or almost three hours for someone to come and look at a leaky toilet, but the staff would always say on the phone “yes of course right away”. This was very unhelpful and frustrating.
However, I do want to give a special shout-out to a male staff member (whose name I unfortunately cannot remember but perhaps he was the manager on duty for that shift?) working the evening shift (until 10pm) Thursday July 18 who was very helpful and did his utmost to ensure that I had a semi-enjoyable end of the stay despite the toilet breaking and me needing to change a room for the last night. There was also a younger gentleman working at the door on morning of the 19th of July who was very helpful and kind. These two were the best people in terms of customer service at the hotel.
Overall, decent hotel, much better value for money than some others in the area but there are many members of staff whose attitude leaves much to be desired.
4.0
Clean room, fair location, excellent cleaning and a decent breakfast. However, much of the staff had a very unhelpful attitude towards solving issues. Perhaps this is a cultural difference but the time it took for anyone to attend to any issues and for room service to deliver items was ridiculously long. This wouldn’t have been an issue had they said upfront that it will take two hours for ice or almost three hours for someone to come and look at a leaky toilet, but the staff would always say on the phone “yes of course right away”. This was very unhelpful and frustrating.
However, I do want to give a special shout-out to a male staff member (whose name I unfortunately cannot remember but perhaps he was the manager on duty for that shift?) working the evening shift (until 10pm) Thursday July 18 who was very helpful and did his utmost to ensure that I had a semi-enjoyable end of the stay despite the toilet breaking and me needing to change a room for the last night. There was also a younger gentleman working at the door on morning of the 19th of July who was very helpful and kind. These two were the best people in terms of customer service at the hotel.
Overall, decent hotel, much better value for money than some others in the area but there are many members of staff whose attitude leaves much to be desired.
5.0
The staff was very helpful. The atmosphere was relaxing.
5.0
The staff was very helpful. The atmosphere was relaxing.
5.0
Excellent hotel and reception. Overall outstanding place to stay.
5.0
Excellent hotel and reception. Overall outstanding place to stay.
5.0
Really nice location to walk by
5.0
Outstanding view of the snow capped Andes from our sixteenth floor window.
5.0
Really nice location to walk by
5.0
Very good value for the price, comfortable room, staff friendly and willing to help.
5.0
Outstanding view of the snow capped Andes from our sixteenth floor window.
5.0
Very good value for the price, comfortable room, staff friendly and willing to help.
1.0
Enquired about earlier check in prior to arrival and told it’s possible if available, but didn’t expect to be charged an additional £69 on checkout! Further to this when I got to the room the door lock didn’t work and it took a maintenance engineer an hour to fix, so my early check in wasn’t relaxing at all!
1.0
Enquired about earlier check in prior to arrival and told it’s possible if available, but didn’t expect to be charged an additional £69 on checkout! Further to this when I got to the room the door lock didn’t work and it took a maintenance engineer an hour to fix, so my early check in wasn’t relaxing at all!
5.0
Friendly staff good food, good facilities, clean and centrally located
5.0
Friendly staff good food, good facilities, clean and centrally located
2.5
Great location
2.5
Great location
2.5
Great hotel, amazing service, very good food. Well located.
2.5
Great hotel, amazing service, very good food. Well located.
2.5
Service was excellent and site is very clean and pleasant 👏👏👏👏👏
2.5
Service was excellent and site is very clean and pleasant 👏👏👏👏👏
5.0
Nice hotel, good breakfast and food. The bar is also nice.
Room in a good condition, but could be more quiet.
Internet is ok and no issues to work from the hotel.
5.0
Nice hotel, good breakfast and food. The bar is also nice.
Room in a good condition, but could be more quiet.
Internet is ok and no issues to work from the hotel.
5.0
great location
5.0
great location
2.5
Great Hotel right in the middle of the business district. Plenty of restaurants to choose from.
FAQs
How much does this hotel cost compared to others in Providencia?
The average price for a rental in Providencia is $97 per night. This rental is $35 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Hotel Santiago - Vitacura. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Hotel Santiago - Vitacura pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Hotel Santiago - Vitacura?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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