Casa Santurce - Hostel
Hostel in San Juan
2 guests · 1 bedroom · 1 bath
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hostel
Hostel in San Juan, a quick walk to Conservatory of Music of Puerto Rico
A microwave in a common area, a refrigerator in a common area, and laundry facilities are available at this smoke-free hostel. WiFi in public areas is free.
Casa Santurce - Hostel offers 9 air-conditioned accommodations with shared/communal kitchens. Full-sized refrigerators/freezers and microwaves are provided.
The recreational activities listed below are available either on site or nearby; fees may apply.
A microwave in a common area, a refrigerator in a common area, and laundry facilities are available at this smoke-free hostel. WiFi in public areas is free.
Casa Santurce - Hostel offers 9 air-conditioned accommodations with shared/communal kitchens. Full-sized refrigerators/freezers and microwaves are provided.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Map of San Juan
Available Rooms
Double Room, 1 Double Bed
Beds not specified • 150 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Private Twin Room with Bathroom
Beds not specified • 130 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory
Beds not specified • 250 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory
Beds not specified • 190 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Studio Suite
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
1.0
I arrived off the ferry and went to the hotel early to drop off my bags. I asked a person on site where I could take my bags and she said I could go wait in the kitchen. I got there and was asking in Spanish if I was in the right place. Someone else told me to stop speaking Spanish and just speak English. I'd been on my trip for several weeks already and this was the first time anyone insisted that I speak English. When I returned later to check in, they tried to put me in room 1A but the outer door lock was broken. They moved me to 1B, but in that room many things were broken or dirty--chair, tables, bathroom door. If the staff had just been a little nicer, it would be easy to overlook the problems with the room. It was frustrating to have to pin the bathroom door shut with a table because you can't leave the door to the bathroom open in most tropical places or the AC will escape. Plus the table I had to use was sticky and broken. Please see pics.
1.0
I arrived off the ferry and went to the hotel early to drop off my bags. I asked a person on site where I could take my bags and she said I could go wait in the kitchen. I got there and was asking in Spanish if I was in the right place. Someone else told me to stop speaking Spanish and just speak English. I'd been on my trip for several weeks already and this was the first time anyone insisted that I speak English. When I returned later to check in, they tried to put me in room 1A but the outer door lock was broken. They moved me to 1B, but in that room many things were broken or dirty--chair, tables, bathroom door. If the staff had just been a little nicer, it would be easy to overlook the problems with the room. It was frustrating to have to pin the bathroom door shut with a table because you can't leave the door to the bathroom open in most tropical places or the AC will escape. Plus the table I had to use was sticky and broken. Please see pics.
2.0
Staff great as usual
2.0
Staff great as usual
3.0
Staff and service is excellent 10/10
Property can use significant investment
Be careful with the lose dogs on Calle Marginal
3.0
Staff and service is excellent 10/10
Property can use significant investment
Be careful with the lose dogs on Calle Marginal
1.0
Honestly, it was not what you see in the pictures. If you want to go to a good place in PR, that looks folkloric and rustic where you can at least feel save while you sleep, this is not the place.
2.0
The staffs was really great and helped me every time I need, but the room I was was not so good, it was hot and the facilities in the bathroom were really poor
2.0
The staffs was really great and helped me every time I need, but the room I was was not so good, it was hot and the facilities in the bathroom were really poor
1.0
Honestly, it was not what you see in the pictures. If you want to go to a good place in PR, that looks folkloric and rustic where you can at least feel save while you sleep, this is not the place.
2.5
Love the place! Love the vibe! Everyone is nice and welcoming!
2.5
Love the place! Love the vibe! Everyone is nice and welcoming!
2.5
I traveled solo for the second time and as a woman, it can be a little nerve racking. The staff and volunteers at Casa Santurce made me feel so welcomed and even though I arrived at 2am after the check in hours were closed. One of the staff members, Kelly, happen to come out and get me into my room! I was so thankful and grateful! I was ready to sleep on the floor lol. Sadie, Wasabi, Justice, Carmine and Sunny were such kind and real straight up people! Which is hard to find so thank the Lord for them !! They helped me figure out the bus, activities I could do and genuinely were just fun to hangout and converse with. I’m loving this hostel life and even when the AC broke for one night they were so apologetic and quick to get it fixed the same day! They were even willing to move any of us to a different room with a working AC if they couldn’t figure it out. But they did! This house is also pretty central to anything near San Juan so it made getting around with a quick Uber or even to walk. The other people staying in the hostel were also super friendly and great to check out places together with when I didn’t want to be by myself! This is a great place to meet people from different parts of the world and turned into some good new friends! Gracias por todo Cafe Santurce y nos vemos pronto!!!
2.5
I traveled solo for the second time and as a woman, it can be a little nerve racking. The staff and volunteers at Casa Santurce made me feel so welcomed and even though I arrived at 2am after the check in hours were closed. One of the staff members, Kelly, happen to come out and get me into my room! I was so thankful and grateful! I was ready to sleep on the floor lol. Sadie, Wasabi, Justice, Carmine and Sunny were such kind and real straight up people! Which is hard to find so thank the Lord for them !! They helped me figure out the bus, activities I could do and genuinely were just fun to hangout and converse with. I’m loving this hostel life and even when the AC broke for one night they were so apologetic and quick to get it fixed the same day! They were even willing to move any of us to a different room with a working AC if they couldn’t figure it out. But they did! This house is also pretty central to anything near San Juan so it made getting around with a quick Uber or even to walk. The other people staying in the hostel were also super friendly and great to check out places together with when I didn’t want to be by myself! This is a great place to meet people from different parts of the world and turned into some good new friends! Gracias por todo Cafe Santurce y nos vemos pronto!!!
1.0
I didn't like anything about the property. It was dirty. The bathroom was dirty. Very little water comes out of the shower while taking a shower. The toilet never stops flushing by itself. There's roaches running around the room, some got into my suitcase and at that point, it was very late at night but I managed to book another Hotel I called an Uber and got the heck out of that place. I managed to stay only one night. I still had 3 nights left, but they refused to give me back my money for the remaining nights. Worse place EVER!!! I will not recommend Casa Santurce to my worse enemy. I still would like to get my money back. Expedia should not promote this place on their site.It makes you guys look bad. This place has so many bad reviews and I should have read them. I wasn't thinking. I still want my money back.
1.0
I didn't like anything about the property. It was dirty. The bathroom was dirty. Very little water comes out of the shower while taking a shower. The toilet never stops flushing by itself. There's roaches running around the room, some got into my suitcase and at that point, it was very late at night but I managed to book another Hotel I called an Uber and got the heck out of that place. I managed to stay only one night. I still had 3 nights left, but they refused to give me back my money for the remaining nights. Worse place EVER!!! I will not recommend Casa Santurce to my worse enemy. I still would like to get my money back. Expedia should not promote this place on their site.It makes you guys look bad. This place has so many bad reviews and I should have read them. I wasn't thinking. I still want my money back.
1.5
I stayed in a private bedroom. I didn't receive the self check in email. Luckily, someone who worked there was hanging out and could help me after hours, as I arrived after midnight. The room is extremely basic, but the bed was comfortable. There was electricity when I checked in. There was A/C. There was Wi-Fi. No electricity, and no water whatsoever on the property nor neighboring properties due to an electrical outage in the neighborhood when I checked out. I did get a quiet and comfortable night's sleep.
1.5
I stayed in a private bedroom. I didn't receive the self check in email. Luckily, someone who worked there was hanging out and could help me after hours, as I arrived after midnight. The room is extremely basic, but the bed was comfortable. There was electricity when I checked in. There was A/C. There was Wi-Fi. No electricity, and no water whatsoever on the property nor neighboring properties due to an electrical outage in the neighborhood when I checked out. I did get a quiet and comfortable night's sleep.
3.0
When arrived checking in host letme know there was no power, i left and found another location. I know is not their fault but i need a refund. I still have two nights book on 16th and 17th hopefully the issue is solved. Ill call before showing up for sure. No harm done.
3.0
When arrived checking in host letme know there was no power, i left and found another location. I know is not their fault but i need a refund. I still have two nights book on 16th and 17th hopefully the issue is solved. Ill call before showing up for sure. No harm done.
1.0
Unsafe, unsanitary! Power went out, no running water, bugs started invading room, mosquitoes and cochroaches!
1.0
Unsafe, unsanitary! Power went out, no running water, bugs started invading room, mosquitoes and cochroaches!
0.5
The staff is friendly and will take you the best places to go out for nightlife in the La Placita neighborhood. However, beyond that, everything was bad. The air-conditioner did not work, and despite asking the staff about this, no solution was provided, other than being told to unplug it and plug it back in. This led us to need to leave the windows open to have some air flow, which meant we were covered in mosquito bites after our stay there. Mind you that we were there in February, and it was ~80 degrees at night, so the heat and stuffiness would have been way worse if you were there during the summer.
It is also very loud in the area -- roosters, cars, other people at the hostel, etc. The beds were not comfortable, and the sheets had stains. The bathroom was very small (you could not sit on the toilet the correct way, had to sit sideways) and did not have a mirror. The pictures advertise an indoor common area, as well as a kitchen with a full fridge, but there is only an outdoor kitchen area with mini-fridges that were very full already and not cleaned. Some of the stairs are broken, and you have to be very careful about where you step for your foot not to go through a certain part of the stair.
The wifi did not work at all. In addition, there was only one towel for two people in the room, and we had to ask for an additional one. Overall, the hostel is very rundown, and despite the cheap price, I have stayed in cheaper hostels that were in farrr better conditions.
0.5
The staff is friendly and will take you the best places to go out for nightlife in the La Placita neighborhood. However, beyond that, everything was bad. The air-conditioner did not work, and despite asking the staff about this, no solution was provided, other than being told to unplug it and plug it back in. This led us to need to leave the windows open to have some air flow, which meant we were covered in mosquito bites after our stay there. Mind you that we were there in February, and it was ~80 degrees at night, so the heat and stuffiness would have been way worse if you were there during the summer.
It is also very loud in the area -- roosters, cars, other people at the hostel, etc. The beds were not comfortable, and the sheets had stains. The bathroom was very small (you could not sit on the toilet the correct way, had to sit sideways) and did not have a mirror. The pictures advertise an indoor common area, as well as a kitchen with a full fridge, but there is only an outdoor kitchen area with mini-fridges that were very full already and not cleaned. Some of the stairs are broken, and you have to be very careful about where you step for your foot not to go through a certain part of the stair.
The wifi did not work at all. In addition, there was only one towel for two people in the room, and we had to ask for an additional one. Overall, the hostel is very rundown, and despite the cheap price, I have stayed in cheaper hostels that were in farrr better conditions.
5.0
Had a wonderful stay at Casa Santurce! Loved the social atmosphere, friendly staff, and lots of activities. Will absolutely stay here again my next time in San Juan!
5.0
Had a wonderful stay at Casa Santurce! Loved the social atmosphere, friendly staff, and lots of activities. Will absolutely stay here again my next time in San Juan!
0.5
go to the location and someone else’s shoes/clothes were on my bed that clearly stated my name. Got to the location at 1am and only took 1 minute before deciding not to stay and finding somewhere else .
0.5
go to the location and someone else’s shoes/clothes were on my bed that clearly stated my name. Got to the location at 1am and only took 1 minute before deciding not to stay and finding somewhere else .
1.0
The room looked like a jail cell I walked in and walked out out when I asked for a refund they refused to give it back . I saw a roach on the floor and kitchen was outside with nets and flies swarming around . Then as I was waiting on my Uber outside a huge rat ran past my feet . Worst experience I ever experienced in my life
1.0
The room looked like a jail cell I walked in and walked out out when I asked for a refund they refused to give it back . I saw a roach on the floor and kitchen was outside with nets and flies swarming around . Then as I was waiting on my Uber outside a huge rat ran past my feet . Worst experience I ever experienced in my life
1.5
Overall, you get what you pay for. It was only about a 10-minute drive from the airport, a short walk to the beach and 2 areas to bar hop, and only about a 20-minute drive from old SJ, which was great as we did not have to Uber much. The discount on the El Yunque tour (highly recommend) was great as well. When we arrived, we were immediately helped and shown to our room, which was the single dorm. When inside, we noticed the AC did not work, and the only source of airflow was a fan that also turned on the light, meaning we could not have it on at night. Additionally, there was no blanket (only a top sheet), and for 2 guests we were only given one towel. The bathroom was so small we had to sit sideways on the toilet, and the hot water in the sink did not work. On the last night, the room became very humid and muggy to the point where water was dripping from the ceiling causing our floors, bed, bags, and clothes to be wet. I can't say I regret staying here because of how cheap it was, but I don't think I would stay here again.
1.5
Overall, you get what you pay for. It was only about a 10-minute drive from the airport, a short walk to the beach and 2 areas to bar hop, and only about a 20-minute drive from old SJ, which was great as we did not have to Uber much. The discount on the El Yunque tour (highly recommend) was great as well. When we arrived, we were immediately helped and shown to our room, which was the single dorm. When inside, we noticed the AC did not work, and the only source of airflow was a fan that also turned on the light, meaning we could not have it on at night. Additionally, there was no blanket (only a top sheet), and for 2 guests we were only given one towel. The bathroom was so small we had to sit sideways on the toilet, and the hot water in the sink did not work. On the last night, the room became very humid and muggy to the point where water was dripping from the ceiling causing our floors, bed, bags, and clothes to be wet. I can't say I regret staying here because of how cheap it was, but I don't think I would stay here again.
5.0
Great value
5.0
Great value
2.5
It's not pretty, at all, but what it lacks in beauty it makes up for im charm. This is definitely a party hostel. There's a bar across the street so that's cool.
2.5
It's not pretty, at all, but what it lacks in beauty it makes up for im charm. This is definitely a party hostel. There's a bar across the street so that's cool.
1.5
Room had A/C bed and private bathroom. There was water leaking in the bathroom was my biggest complaint. Views were nice from the roof and was close to everything. It was nice being able to interact with people from all over and I felt safe. It’s not a hotel but was better than my previous hostel. There’s a bar right across the street. Limited parking can get busy but wasn’t too bad. Bathroom was small and wasn’t the best but better than nothing. You want a better experience book a hotel but price could’ve been less. I’d say worth like $30-$45
1.5
Room had A/C bed and private bathroom. There was water leaking in the bathroom was my biggest complaint. Views were nice from the roof and was close to everything. It was nice being able to interact with people from all over and I felt safe. It’s not a hotel but was better than my previous hostel. There’s a bar right across the street. Limited parking can get busy but wasn’t too bad. Bathroom was small and wasn’t the best but better than nothing. You want a better experience book a hotel but price could’ve been less. I’d say worth like $30-$45
2.0
Nice people. Just needed a place to relax and stay out the heat of San Juan.
2.0
Nice people. Just needed a place to relax and stay out the heat of San Juan.
FAQs
How much does this hostel cost compared to others in San Juan?
The average price for a rental in San Juan is $326 per night. This rental is $184 less expensive than the average.
Is parking included with this hostel?
Parking is not specified as an available amenity at Casa Santurce - Hostel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hostel?
We didn’t find pool listed as an amenity for this hostel. It may be worth double checking if a pool is important for your stay.
Is Casa Santurce - Hostel pet friendly?
Unfortunately, this hostel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa Santurce - Hostel?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and balcony or patio.
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