Hotel Perla Suite Santa Marta
Hotel in Santa Marta
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with 2 spa tubs, a quick walk to Santa Marta Cathedral
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Hotel Perla Suite Santa Marta offers 22 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
2 spa tubs are on site.
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Hotel Perla Suite Santa Marta offers 22 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
2 spa tubs are on site.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Garden
Map of Santa Marta
Available Rooms
Superior Twin Room
Beds not specified • 183 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Double Room, 1 King Bed
Beds not specified • 172 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Double Room
Beds not specified • 140 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Triple Room
Beds not specified • 183 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, Multiple Beds
Beds not specified • 258 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 5.0
The property was fine, looked nicer than the actually quality of the property. The shower water pressure was not fantastic and it mostly stayed at medium warm. Our room looked nice though!
The staff only spoke Spanish, though a nice young man did give us directions in English once — only saw him the one time. I speak middling Spanish (enough to get around) and my partner elementary Spanish. We were able to ask the staff for directions to the bus station just fine. The staff was overall, cold. Not rude, not mean, but cold.
The location is in the corner of the center which makes everywhere you might want to walk about 10-20min away. There is a public bus station just a 5-8 min walk from the hotel which was the best part about this place!
We were really really peeved when they charged us an absurd penalty for a used towel. We were charged $50,000 COP (a third of the cost of the room for a night) for the towel you step on when you get in and out of the shower. The shower is flush with the floor and it leaks out into the bathroom. We wiped the floor down with it 2 nights in a row. It got dirty. We were charged a penalty. The towels (bath, hand, etc.) are really thin and rough. There’s no chance it costs that much in Colombia to replace that towel, or to simply wash it — or god forbid — bleach it. We felt like we were ripped off. It was not a good check out. But, we didn’t speak enough Spanish to contest it, so we paid. Would not recommend.
2.0 / 5.0
The property was fine, looked nicer than the actually quality of the property. The shower water pressure was not fantastic and it mostly stayed at medium warm. Our room looked nice though!
The staff only spoke Spanish, though a nice young man did give us directions in English once — only saw him the one time. I speak middling Spanish (enough to get around) and my partner elementary Spanish. We were able to ask the staff for directions to the bus station just fine. The staff was overall, cold. Not rude, not mean, but cold.
The location is in the corner of the center which makes everywhere you might want to walk about 10-20min away. There is a public bus station just a 5-8 min walk from the hotel which was the best part about this place!
We were really really peeved when they charged us an absurd penalty for a used towel. We were charged $50,000 COP (a third of the cost of the room for a night) for the towel you step on when you get in and out of the shower. The shower is flush with the floor and it leaks out into the bathroom. We wiped the floor down with it 2 nights in a row. It got dirty. We were charged a penalty. The towels (bath, hand, etc.) are really thin and rough. There’s no chance it costs that much in Colombia to replace that towel, or to simply wash it — or god forbid — bleach it. We felt like we were ripped off. It was not a good check out. But, we didn’t speak enough Spanish to contest it, so we paid. Would not recommend.
2.0 / 5.0
Great service and location. Although they did make a mistake by not giving us 3 single beds eventhough I chose this option and gave them a separate email regarding this too. However everything else was incredible.
2.0 / 5.0
Great service and location. Although they did make a mistake by not giving us 3 single beds eventhough I chose this option and gave them a separate email regarding this too. However everything else was incredible.
2.5 / 5.0
A one night stopover in Santa Marta, it was lovely. Clean comfortable room, a great roof terrace and love design details in the decoration of the hotel.
Really helpful staff, a free tour of the city in an electric open sided car, and a very good breakfast
2.5 / 5.0
A one night stopover in Santa Marta, it was lovely. Clean comfortable room, a great roof terrace and love design details in the decoration of the hotel.
Really helpful staff, a free tour of the city in an electric open sided car, and a very good breakfast
1.5 / 5.0
Hotel is nice but location sucks. Didnt feel comfortable walking at night. Standard room is small. I wanted to change to another room but there was no manager at that time. Afternoon lunch was fine, but dinner time I ordered a sandwich and they said it was very good and it wasnt! I took one bite and could not eat it. It was gross! I asked if i can order something else and they said it was fine. When I got the check they would not take the food i dindt finish off the bill. The restaurant manager was rude and said it was not their problem and I had to pay for it! I was so pissed off! That night I was gojng to the bathroom atleast 5 times. One one toilet roll and had to call at 3am to deliver another roll. I Called next morning several of times and receptionists said she was in a meeting. After i called after an hr and still same thing. Finally after 1hr and a half I was able to talk to her but at that point i was fed up! I tried to get my money back for the next 2 nights and ofcourse manager said it was none refundable! I end up booking at another hotel that morning and they kept my money and I didnt even stay there! Horrible customer service!
1.5 / 5.0
Hotel is nice but location sucks. Didnt feel comfortable walking at night. Standard room is small. I wanted to change to another room but there was no manager at that time. Afternoon lunch was fine, but dinner time I ordered a sandwich and they said it was very good and it wasnt! I took one bite and could not eat it. It was gross! I asked if i can order something else and they said it was fine. When I got the check they would not take the food i dindt finish off the bill. The restaurant manager was rude and said it was not their problem and I had to pay for it! I was so pissed off! That night I was gojng to the bathroom atleast 5 times. One one toilet roll and had to call at 3am to deliver another roll. I Called next morning several of times and receptionists said she was in a meeting. After i called after an hr and still same thing. Finally after 1hr and a half I was able to talk to her but at that point i was fed up! I tried to get my money back for the next 2 nights and ofcourse manager said it was none refundable! I end up booking at another hotel that morning and they kept my money and I didnt even stay there! Horrible customer service!
4.0 / 5.0
Very nice hotel, good price for the nice rooms and restaurant
4.0 / 5.0
Very nice hotel, good price for the nice rooms and restaurant
2.5 / 5.0
Really helpful staff!
2.5 / 5.0
Really helpful staff!
5.0 / 5.0
Professional and highly efficient and competent staff. Great work. Santa Marta Historic District could be sometimes chaotic for the unfamiliarized tourist.
5.0 / 5.0
Professional and highly efficient and competent staff. Great work. Santa Marta Historic District could be sometimes chaotic for the unfamiliarized tourist.
5.0 / 5.0
This is a great choice hotel when visiting Santa Marta.
5.0 / 5.0
This is a great choice hotel when visiting Santa Marta.
2.5 / 5.0
A very good hotel, recently built with very nice decor. Good location to all the main sites and the beach. Staff extremely helpful and friendly with excellent service standards. One of a few hotels with hot water by the way in Santa Marta. Nice views from the hotel rooftop bars. Best Jacuzzi experience you will ever have so take your swim stuff
2.5 / 5.0
A very good hotel, recently built with very nice decor. Good location to all the main sites and the beach. Staff extremely helpful and friendly with excellent service standards. One of a few hotels with hot water by the way in Santa Marta. Nice views from the hotel rooftop bars. Best Jacuzzi experience you will ever have so take your swim stuff
1.0 / 5.0
I have stayed at this hotel on 3 different occasions, and it is half finished at best. My last stay could not be more displeasing. The shower flooded two seperate rooms which we had booked, on person slipped and hurt themselves. The hotel couldn't give us any more towels an hour after check in because someone had taken the linen closet key home. We had to stay in a flooded room the entire night, only to be switched to a room the next day with no hot water and a leaking pipe in the roof. I expected a relaxing two day stay that turned into a nightmare. The hotel manager gave us 10 percent off our bill to compensate us. The only good thing about the hotel is the resraurant makes amazing food, once you overlook the stapeled together paper menu. This is a poorly constructed building that lacks the management of a classy hotel. I will not be staying here again.
1.0 / 5.0
I have stayed at this hotel on 3 different occasions, and it is half finished at best. My last stay could not be more displeasing. The shower flooded two seperate rooms which we had booked, on person slipped and hurt themselves. The hotel couldn't give us any more towels an hour after check in because someone had taken the linen closet key home. We had to stay in a flooded room the entire night, only to be switched to a room the next day with no hot water and a leaking pipe in the roof. I expected a relaxing two day stay that turned into a nightmare. The hotel manager gave us 10 percent off our bill to compensate us. The only good thing about the hotel is the resraurant makes amazing food, once you overlook the stapeled together paper menu. This is a poorly constructed building that lacks the management of a classy hotel. I will not be staying here again.
FAQs
How much does this hotel cost compared to others in Santa Marta?
The average price for a rental in Santa Marta is $62 per night. This rental is $18 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Perla Suite Santa Marta. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Perla Suite Santa Marta pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Perla Suite Santa Marta?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and garden.
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