Mercure Almaty City Center

Turkish bath, massages
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
Standard Room, 1 Double Bed | Premium bedding, free minibar items, in-room safe, desk
9.2
Outstanding(74 Reviews)

Hotel in Almaty

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

Eco-certified Almaty hotel in Almaly District with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Mercure Almaty City Center offers 117 air-conditioned accommodations with minibars (stocked with some free items) and safes. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center

Map of Almaty

Available Rooms

Standard Room, 1 Double Bed

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Standard Room, 2 Twin Beds

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Standard Room, 2 Queen Beds

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Standard Double Room, 2 Double Beds

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Superior Suite, 1 King Bed with Sofa bed

Beds not specified

Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
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Reviews

9.2
Outstanding(74 Reviews)
1.0
Feb 2023
I cannot understand how this hotel gets a 9.0 rating. Please be aware that the Wi-Fi is terrible. You can just about download files but streaming or video calls are nearly impossible. Couple that with the fact that there was no signal on the TV for the entirety of my five-night stay, and this doesn’t spell out 4-star hotel to me. The towels are tiny, the hotel has just one corkscrew that apparently disappeared so they were unable to provide one and the breakfast is distinctly average. There are better hotels in Almaty for the same price or cheaper. Honestly, please avoid.
1.0
Feb 2023
I cannot understand how this hotel gets a 9.0 rating. Please be aware that the Wi-Fi is terrible. You can just about download files but streaming or video calls are nearly impossible. Couple that with the fact that there was no signal on the TV for the entirety of my five-night stay, and this doesn’t spell out 4-star hotel to me. The towels are tiny, the hotel has just one corkscrew that apparently disappeared so they were unable to provide one and the breakfast is distinctly average. There are better hotels in Almaty for the same price or cheaper. Honestly, please avoid.
8.0
Dec 2021
We enjoyed our stay at this hotel. Staff were very friendly and helpful with all our queries and requests. We particularly liked the generous delicious breakfast and how hospitable the restaurant team was. We used the spa upstairs twice and we loved it. Just be sure to take your own flip flops to the spa because the shoes the hotel gives for free is slippery on those surfaces. The whole hotel is clean, the room was nice and good for its price. I would recommend staying at this hotel whether you are visiting Almaty for business or fun.
8.0
Dec 2021
We enjoyed our stay at this hotel. Staff were very friendly and helpful with all our queries and requests. We particularly liked the generous delicious breakfast and how hospitable the restaurant team was. We used the spa upstairs twice and we loved it. Just be sure to take your own flip flops to the spa because the shoes the hotel gives for free is slippery on those surfaces. The whole hotel is clean, the room was nice and good for its price. I would recommend staying at this hotel whether you are visiting Almaty for business or fun.
4.0
Oct 2021
Reception was very disappointing. Room was missing basic things like soap, shampoo and hair dryer which I never end up getting.
4.0
Oct 2021
Reception was very disappointing. Room was missing basic things like soap, shampoo and hair dryer which I never end up getting.
5.0
Nov 2020
I keep coming back, and the place keeps delivering each time - that is worth mentioning - thanks Team Mercure
5.0
Oct 2020
Amazing service from front-desk - Mr. DAMIR has been utmost professional and has helped us with advice and many other things. Comfortable lobby and location close to the walking promenade in Almaty. Good room-service

FAQs

How much does this hotel cost compared to others in Almaty?

The average price for a rental in Almaty is $62 per night. This rental is $253 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure Almaty City Center. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Mercure Almaty City Center pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Almaty City Center?

We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and hot tub or spa.

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