Castle Kanaloa at Kona
Apartment in South Kona, HI
2 guests · 1 bedroom · 1 bath
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a TV and a coffee/tea maker. Other amenities include towels, a toaster, a picnic area, and rollaway beds.
Amenities
Pool
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
Hot tub or spa
TV
Garden
Map of South Kona, HI
Available Rooms
1 Bedroom Fairway View
Beds not specified • 1335 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
1 Bedroom Partial Ocean View
Beds not specified • 1336 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
1 Bedroom Ocean View
Beds not specified • 1336 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
2 Bedroom Fairway View
Beds not specified • 1769 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
2 Bedroom Ocean View
Beds not specified • 1769 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
1.5
The condo floor was dirty (feet almost black when walking barefoot) even though there's a costly cleaning fee for each guest's stay, and the A/C isn't included with the room, it's an additional fee per day to be provided the remote control to use it. This wasn't disclosed anywhere during booking, only disclosed by front desk upon check-in. That feels like scamming tourists.
1.0
The unit assigned to us was grossly dirty. I was reading reviews before booking and they were mix of good and bad.
Unfortunately, our experience was not good at all. I don’t mind an older hotel or building as long as it is clean. But this unit had dead and live insects, sticky and dusty doors (esp the toilet doors), faux leather chair peeling all over, stained bathtubs and stain on bedsheets.
We had to check out early and find another place to stay.
I just hope they’d refund our cleaning fee considering we only stayed 2 out of 7 days of our booking, and also the cleaning fee dows not make sense for us because the unit was not clean when we checked in.
5.0
Beautiful place and breathtaking view of the ocean
4.0
Location and scenery: A . This is truly A beautiful property. The staff was welcoming and kind. Our family had a fantastic time, once we got in!
However, we specifically requested AC and were given a unit with broken AC. We asked for fans on three occasions and we're told they would be brought over. Never arrived. Reported a short in a light that was not addressed. And no one was there for checkin when we arrived with no communication about how to checkin after hours. So, communication and follow through on requests needs work.
Those issues aside, the unit itself was fantastic. Spacious and clean. Easily living for a family bringing three teenagers. And that view... Wow. Will stay here again, but be more aware of the issues listed above.
5.0
Had a great time. Well maintained and clean
5.0
The location is very private, quiet and safe as well as it has washer and dryer.
2.5
Everything was great during check-in Property was clean nice all the pools were clean Gate shack was easy to access In-N-Out &all the staff is great & courtesy and very friendly
4.0
Everything is just great! We had a great time, our only complaints were: you have to pay an extra cleaning fee!?!?
And you have to pay extra to use the Air Conditioning!!! Really!! At least they didn’t charge extra for use the beds!! Lol
Everybody else had the same complaints!!
2.5
The unit was very comfortable, great location, fantastic view from the room and very nice grounds. The only thing I wish they were more transparent about was the extra fees. When I booked, it was not easy to see that they charged for AC on a daily basis. Now it looks like they may be charging extra for daily electricity in general. Watch the fine print. The AC was definitely needed in June.
3.0
3 stars, overall, is for the ocean view from our room. But...
The shower drain in the bedroom shower was clogged, so water would fill up and drain slowly. We were told that maintenance came by, but it was not fixed
A pile of ants clustered and feeding on something on the floor of the shower stall in the bathroom in the bedroom when we first arrived
Dirty, greasy smudges on some of the kitchen cabinet handles and back patio screen doors. And some dishes & utensils were not very clean
Caked on dirt and grease on the tv remote control that doesn't work (and it was missing a battery).
Smudges and drops of some type of liquid on some mirrors and and wall areas
Locks on some of the screen doors were broken
One of the bedside lamps did not work
We asked for an extra fan, and the very nice grounds lady brought us one, but just before bedtime we discovered that it did not work,
We were charged the cleaning fee for a 3-bedroom suite, even though we stayed in a 1-bedroom suite. We were told it was because we booked via Expedia.
The bed was hard, which wasn't great for my shoulders, since I'm a side-sleeper.
The neighborhood is not very walkable
2.0
Overall plenty of space for the family as it was more like a condo than a room. Frustrated with hidden fees or items that were not as transparent as they could have been. Room AC did not work which made it hot in the middle of the summer. The front desk did apologize and refund the AC fee which helped lesson the frustration. The resort is pretty with multiple pools, one of which is right next to the ocean. I give it a mid review overall. Communication could have been better but I do appreciate some resolve and apology over our concerns.
5.0
Ocean front property. Three pools and barbecues very accessible. One pool is next to the ocean. Two tennis/pickleball courts. Very nice facility.
4.0
We enjoyed our stay.
5.0
Excellent place to stay
3.0
The property was nice. Our condo had a great view and was in great shape. What pissed me off was waiting until we arrived to tell us that air conditioning would be an additional $31 a night. What a ripoff.
5.0
Very nice property thank you 🤗
5.0
Everything was great about the property. It's bigger than we expected. Big kitchen and living room. Great view on the patio/deck. The fees do add up to be a lot , but we knew about them prior to booking and just included them in the cost per night when budgeting. It's a little far away from kailua, but with the full kitchen next time we will do a few meals at the resort
5.0
Our family were surprised on how spacious and roomy this place was. We’ll definitely be back for another stay.
4.0
I didnt like the hidden fees and it was noisy at night
2.5
Beautiful island to visit for sure!
The hotel is a residential place & some units are being rented out. So, it is not a hotel with full service. The location was great & facility has pools and tennis court. (Maybe some more) It is located by the ocean, so the sound of the wave is constant. Although the facility is old, it is well-maintained. Our room had everything we needed. Nice clean beds, clean bath (but the knob to start shower was VERY tight...), good size kitchen with big fridge & dish washer, lots of utensils, dish towel and paper towel, washer & dryer with a small bag of detergent (dryer has a huge buzzer noise when it's done! we jumped up from sofa!), beach towel.
If you are a night time partier, this is not an island for you. Lots of restaurants closes early (like by 9pm) and day starts early (like outside work such as mowing starts at 7am). Also, the roads leading to the hotel is very dark in the night.
It is safe property with gate & security. Staff members in the property were very nice & relaxed. You want to make sure that this is a residential place, so you want to respect your neighbors as you are at home.
Over all, if you want to truly refresh your body, mind, & soul, this is a great place.
2.5
Loved this property. Last time we stayed in Kona we stayed right down the road at Kona Coast Resort. This condo was bigger and we were located right near the pool so that was a plus. Aside from some of the renovation material being in one of the closets and a weird urinal in one of the bathrooms, the rooms were spacious and the living area, kitchen, and outdoor lanai area was great!
5.0
Loved our stay. Great location, easy check in and check out. Very comfortable beds, enjoyed time at the pools. Would recommend staying here.
4.0
Assigned parking spaces were very narrow. Doubt if two minivans like ours could fit together in the two car space assigned and occupants still be able to get out. There were storage sheds separating each pair of spaces which seemed unnecessary.
5.0
This is the real Hawaii, quiet and peaceful. No crowds and no “BUZZ” just yourself and the beautiful island and ocean. Come here to relax, turn off the WiFi, (they have it but you don’t need it or want it) Just one minor negative, all unit have steps, some have a lot of steps.
3.0
Beds are hard as rocks. We booked a 2 bed with sofa sleeper and there was no sofa sleeper. We found an air mattress in the closet. We booked a condo for the kitchen however all utensils were very run down. The “sharp” knives are duller than a butter knife. Beautiful location, quiet but no real community feel. It needs some updating and care and could truly be a great place.
4.0
While the condo size, view and location are wonderful the condo itself needs some maintenance. Several areas in both bathrooms have dry rot and need to be repaired. All appliances were functional except ice maker in the refrigerator. While the kitchen was well stocked overall there were only two pots, one very small and one extra large. The staff at the complex were very friendly, attentive and competent. The cable box in the bedroom was not functioning when we arrived, I contacted the front desk and maintenance came by very shortly and determined that box was bad. They contacted local cable company and a service tech came and replaced the box within a couple of hours. I can’t even get kind of service back home! I would definitely stay at this complex again but probably not this unit.
5.0
Had a wonderful time at Kanaloa! We will definitely be back.
4.0
Very OKAY
3.0
Property overall was decent, well taken care of. Employees were great, no issues. Had a clogged shower and it was fixed same day reported. Cleaning fee is way too much, double what it should be, and the fact you have to pay extra for air conditioning is ridiculous because it is pretty much mandatory. Unit had stained carpet on entry stairs, so started off with a very bad impression and every time you entered or exited the unit. It was just gross, especially since they ask you to remove your shoes, which did not happen. Unit has not been updated since build, so could definitely use some work in areas. Not very well equipped as far as kitchen items and utensils. We didn’t cook so wasn’t much of an issue but could be for those who want to prepare their own meals. Overall, the spaces were clean but some areas had a lot of accumulated dust and visible on walls and areas not routinely cleaned. I would expect it to be immaculate for $400, not just a quick in and out. It was okay for a first time trip to the Big Island staying on a budget, but probably wouldn’t stay here again unless it was in a more updated unit.
5.0
If you just want to get away from the busy and noisy city life this is the place to go. Nothing better than to wake up and sit on the lanai listening to the ocean. Very well maintained and quiet. Close to many beaches and kona. I have been visiting here for 20 years and will continue to for many more. The Kanaloa is the only place that I stay at.
4.0
It seems the condos on this property are individually owned, thus the quality can range. Our first place was not well-maintained, but management moved us to a better place upon request. The location is amazing as everything is close by so you feel like you’re not outside of town, but also not in town. We will definitely stay here again as we have stayed here many times and assume that the area is the recovering from the 2020 pandemic effects.
2.0
It was awesome.
3.0
Office not open late enough for proper check in
Dirty furniture at check in
Office personnel needs training
4.0
It was quiet ,well kept grounds easy to get to other places . I liked the ocean swimming pool..the near golf course location ,friendly staff.
I didnt like the noisy bed ,the dead cockroaches ( though better than live ones) lol ....but overall it was an awesome stay for us
3.0
Although during the online reservation I read "taxes & fees included", I still had to pay again when I arrived there (additional taxes). This on top of the destination fee and the high charge for cleaning.
If you want the air conditioning activated there is an additional (not irrelevant) daily charge that they unveil to you at the moment of check-in.
The outlets in the 2 bathrooms were not working and a quite concerning electric noise was sometime present in the main bathroom. I notified the staff several times but they did nothing.
Although there are "quiet hours", sometimes people talking very loud during the night on the balcony next to your window wake you up.
Beside all of that (and being overpriced), I liked the location and the ocean view.
The staff was courteous (even though did nothing to fix the outlets).
3.0
Staff was great! The 2 Condo we rented did not sleep 6 as promised and one had bed bugs both were filthy and plumbing fell apart in our Condo
1.0
Charging for ac is nonsense and not mentioned during the reservation
2.0
Overall, great place to stay as a family! Beware that they charge a daily rate for the use of AC.
3.0
The refrigerator leaked from the freezer side.
master bath shower head was broken.
5.0
The property was amazing. The only thing that I didnt like was that extra charge I had to pay when I checked in. They chargred for the useage of the AC. When I booked this property it didn't say anything about additional AC chargers or resort fees.
FAQs
How much does this apartment cost compared to others in South Kona?
The average price for a rental in South Kona is $563 per night. This rental is $228 less expensive than the average.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Castle Kanaloa at Kona. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Castle Kanaloa at Kona. Enjoy the water!
Is Castle Kanaloa at Kona pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Castle Kanaloa at Kona?
We found 9 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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