Mogador Aqua Fun & Spa
3.1
Average(4,270 Reviews)Hotel in Marrakesh
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Facing the Royal Palace's ancient walls, Mogador Aqua Fun & Spa is 10 minutes drive from Djemaa El Fna square and from Marrakesh Airport. It features an outdoor pool, a garden and access to a fitness centre.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of Marrakesh
Available Rooms
Double Room
1 King • 452 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Twin Room
2 Queen • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Room with Pool View
2 Queen • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Room
2 Double • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Junior Suite
1 King • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.1
Average(4,270 Reviews)
100% verified reviews3.1
Il personale delle pulizie
Tutto. Praticamente c’era tutto da rivedere sono davvero deluso, porte che non si aprivano o non richiudevano, il tappeto sporco, che devi lasciare una caparra per ricevere un asciugamano a bordo piscina ecc… comunque io pensavo 5 stelle sarebbe stato il top e invece sono deluso
3.1
La piscine avec toboggan
L'état de l'hôtel est délabrer .
Nos badge d'accès pour les chambre n'ont jamais fonctionner durant tout notre séjour
Toboggan fermer souvent
État des sanitaire sales
Et pour finir il faut mandier pour avoir Des serviette
Très déçut de cette hôtel
3.1
Le personnel très sociable et souriant
Rien à avoir avec l établissement. Mais c est les gens au restaurant du petit déjeuner. On a l impression qu ils n ont jamais mangé. Ils sautent sur tout ce qui est posé.
3.1
Chambre sale, mobilier ancien, la Clim qui ne va pas fort et au delà de ça un personnel désagréable
Nous sommes arrivés à 14h30 et avons eu notre chambre qu’à 16h. Je déconseille cet établissement.
3.1
Très bien pour les familles, parc aquatique et animation pour les enfants
Équipement vieillissant et un mal entretenu et l organisation du petit déjeuner pas top bien qu il est tout ce qu il faut
3.1
Heb kamer 3119 met stank geur . Kon geen ander kregen.
3.1
Le petit-déjeuner
Cet hôtel n'est pas digne d'un 5 étoiles c'est une honte et une information mensongère.( 3 étoiles max). Les chambres ne sont pas du tout entretenues, même les hôtels populaires sont dans un meilleur état. Tout est vieux et la literie est tellement inconfortable. À fuir si vous voulez passer d'agréables vacances.
3.1
Tout était bien. Les piscines, les jeux pour les enfants, l’emplacement de l’hôtel… Le personnel est top, arrangeant, très gentil.
Peut être revoir la déco des chambres ainsi que les matelas peu confortables, mais mise à part ceci tout est très bien pour des moments en famille.
3.1
Piscine
Toboggan
Kids club
Petit dej
Accueil
Restau
Les travaux de rénovation pendant notre séjour qui ont du coup limité l’accès à l aquapark pour enfants et les enfants étaient déçus.
Manque d’animation .. on s’ennuit un peu le soir
3.1
Aquapark, ontbijt en de binnen plaats. Kids hebben genoten.
Kamers zijn echt toe aan renovatie. Wc die alle kanten op bewoog. Douchekop die aan alle kanten water spuit. Handdoeken gaven ze te weinig, maar telkens na het vragen kregen we ze wel.
3.1
I liked the location and how good the value was for the stay. Nice sized pools and good sized rooms. Decent for on a budget
I didn’t like the hallways, carpets were all turned up and dirty. The bathrooms need renovating/tiles silicone etc replacing. Was about 30 minute walk from the centre but was out of the hustle and bustle which was nice. Housekeeping didn’t change the bedding the stay just made the beds.
3.1
القهوة الفطيرة وبعض الاشياء
نعم لكن الافطار كان ناقص من مجموعة من الاشياء كعصير البرتقال ليس طبيعي مجرد عصير العلب و الشاي كان كاريتي و الفواكه قليلة جدا مقارنة مع موقع وسمعة الفندق اتمنى ان تشتغلو اكتر على البيفي
3.1
Voor de kinderen het zwembad
Het personeel was erg onbeschoft het hotel is oud en vervallen de hygiëne was ver te zoeken schimmels in de badkamer mini bar matrassen van steen
3.1
3 Piscines bien entretenus
Hôtel propre dans l’ensemble
Petit déjeuner peu copieux pour le prix
Demande de lit bébé confirmé par message 3 jours avant notre arrivée et lors de notre arrivée à la réception, jamais apporté en chambres malgré des demandes répétitives tous le long du séjour.
Pas de serviette en chambre avant 18h malgré 2 demandes début d’après midi
DJ de la piscine qui branche son téléphone personnel sur l’enceinte, on entend chaque notification de message appel, musiques coupée toutes les 2mins car il répond à son téléphone.
3.1
Nothing much to say as positive.
They said there is free shuttle to the city. Which was incorrect. They charge. Air port shuttle is not there . You have to pay more than the taxi fare. Taxi was cheaper. Reception does not answer the call when you try to call them from the room. Rooms are not that clean . Very low maintain hotel. Breakfast was okay.
3.1
J'aime bien l'équipe Mogador Aqua fun
Surtout les maîtres najour et aussi Wydad et Yassine de restauration
Je suis satisfaite
3.1
The location
Everything was dirty
We were promised a junior suite with a balcony based on the picture, we had no balcony and the quality of the room was atrocious. The carpet was incredibly dirty. The water from the room we rented was brown, indicating that it hadn’t been used for weeks or months.
The queues for checking made us wait about 1 hour.
When we asked for a clean replacement suite , we had to settle for a normal room instead because there were no suites available. We have effectively paid for a suite and stayed in a normal room.
3.1
Pas grand chose
Propreté horrible , hôtel froid , mal éclairé , nourriture sans intérêt … ne peut pas être un 4 étoiles
3.1
Groot mooi hotel, alleen is het aan renovatie toe. De kamers zijn verouderd. Het personeel is super vriendelijk en het ontbijt was erg lekker.
De kamers zijn verouderd, hotel is aan renovatie toe.
3.1
Breakfast, kids club, staff kindness
Old rooms facilities, no carpets, noisy rooms with view on the road
3.1
Big and out of town so keeps you away from Marrakech hustle and bustle.
Nothing about this hotel is 5 stars. Dirty as dust. No facilities in room apart from bed. Not even tea. You get 2 towels even if you book for 3 people. Night staffs are rude. Had dead cockroaches in the bathroom when I first got there. Was subsequently upgraded to suite which was just a little bigger and cleaner room.
3.1
Inget
-mögel överallt
-otrevliga personalen i receptionen
- rummet var trångt
- vi bokade för 5 personer och vi fick 4 sängar
3.1
L’hôtel, le personnel du restaurant
Le renouvellement des serviettes, papier toilette etc était très compliqué. Nécessité de réclamer.
3.1
El trato del.personal y la piscina
Le falta mucho mantenimiento en las habitaciones. No es un cinco estrellas en cuanto a habitaciones. Un tres estrellas normal. Pero esta bien por la.relación calidad-precio.
3.1
Location probably..
The building was nice but had seen some better days. We didn't get any plates, cups, spoons, iron or kettle in our rooms. Even though it has been advertised that all these services are available.
We had to keep buying water from outside so no complimentery water was available either.
It was extremely noisy every night so none of us have properly slept e.g. on our last night in room next door to us the staff was drilling and hammering a locker at 1am. When reported the guy said something in arabic and put the phone down.
None of the staff can speak English so that is big problem.
Duvet were really old and they were the type that had no washable covers so I suppose every guys wears the same duvet
Bath tub was leaking in one of the room and when report anything they just say "no problem".
I will not recommend this hotel even to my enemy.
This hotel shouldn't be classed as 5 stars as I have seen even B and B's with better services than this.
3.1
The servers have attitude. They make fun when asked for more
Nothing but shabby corridors and irrespectful employees. The shower was leaking in one room and I fall and broke my arm. We ended moping the floors in the morning
The other room heater didn't work and we were in freezing cold and couldn't sleep. I have a disabled kid with AUTISM and the night went HORRIBLE...
3.1
Todo perfecto nos ha encantado. el desayuno muy rico y variedad para elegir y habia dos chicas que te hacian la tortilla francesa al momento o huevos revueltos y una hacia rgayef tipicos de Marruecos muy ricos la verdad
solo hay una pega deverian revisar las duchas ya que en las dos habitaciones que hemos cogido cuadro te duchas se sale el agua tenian la alcachofa de la ducha ma salia mas agua que el que devia y se caea al suelto y hay que estar fregando y el agua se sale del baño hacia ha habitación
3.1
Très déçue de mon séjour :
Service très dégradé ne mérite même pas 2 étoiles
Tous les jours je réclame les serviettes et le papiers toilette aux femmes de chambres
Le numéro 9 de la réception ne répond jamais on est obligé de se déplacer et faire tout le chemin pour réclamer quelque chose qui devrait être normalement disponible dans la chambre comme le bouilloire je l ai réclamé 2 jours avant de le recevoir
Mon mari est tombé malade je suis allée à la réception vers 20h du soir pour lui demander un médecin conventionné ! à ma surprise le monsieur mince avec des lunettes me dit on a pas de médecin précis seule une infirmière mais qui est déjà partie !
J ai du appelé un urgentiste que j’ai trouvé sur internet
Meuble de la chambre cassé ( tiroirs )
Une partie du bois du balcon arrachée ( très dangereux pour les enfants au 2 eme étage ) j ai pris des photos!
Pour le personnel : Rachid de la restauration était sympa et serviable
La dame aux cheveux blancs Jaunes avec les lunette et un monsieur de la réception très gentils et d ailleurs c’est eux qui m ont dit le jour de mon départ qu’ils ont un bon medecin et que justement leur collègue devait me le proposer! Bref cet hôtel à bannir les prochaines fois …
Très déçue de mon séjour :
Service très dégradé ne mérite même pas 2 étoiles
Tous les jours je réclame les serviettes et le papiers toilette aux femmes de chambres
Le numéro 9 de la réception ne répond jamais on est obligé de se déplacer et faire tout le chemin pour réclamer quelque chose qui devrait être normalement disponible dans la chambre comme le bouilloire je l ai réclamé 2 jours avant de le recevoir
Mon mari est tombé malade je suis allée à la réception vers 20h du soir pour lui demander un médecin conventionné ! à ma surprise le monsieur mince avec des lunettes me dit on a pas de médecin précis seule une infirmière mais qui est déjà partie !
J ai du appelé un urgentiste que j’ai trouvé sur internet
Meuble de la chambre cassé ( tiroirs )
Une partie du bois du balcon arrachée ( très dangereux pour les enfants au 2 eme étage ) j ai pris des photos!
Pour le personnel : Rachid de la restauration était sympa et serviable
La dame aux cheveux blancs Jaunes avec les lunette et un monsieur de la réception très gentils et d ailleurs c’est eux qui m ont dit le jour de mon départ qu’ils ont un bon medecin et que justement leur collègue devait me le proposer! Bref cet hôtel à bannir les prochaines fois …
3.1
Everything good
Top service
3.1
Hôtel au top magrets les commentaires négatifs nous avions profité grâce à c’est piscine spacieuse moment génial passe en famille
3.1
Les piscines
Trop de défaillance dans l’hôtel, plus de 1h30 pour s’enregistrer pas de serviette, abat jour cassé rideaux qui ne ferment pas on m’a dit de le coincé avec le fauteuil pas de draps un comble pour un hôtel. Une équipe d’animation inexistante, saleté des chambres, odeur d’urine dans la salle de bain, une serviette pour deux, et lorsqu’on demande aux personnels de ménage, ils me disent que désolé, ils déposeront plus tard Les draps et serviettes car ils sont partis au lavage. Donc il dépose tout au compte goutte. La femme de ménage qui passe 5 fois dans la chambre par jour. On est en vacances pas pour subir les allées et venues du personnel Je n’ai jamais vu ça de ma vie. personnel incompétent et dépassé par les évènements. À fuir. C’est nullement un 4 -étoiles tout au plus 2 étoiles.
3.1
L’hôtel en lui même est bien, bon emplacement, parc aquatique top. Mais de sérieux travaux sont a envisagés.
Lit cassé, carrelage casser un peu partout, tout est abîmés dans la chambre les murs le sol, les plinthes. Dès qu’on tirer la chasse de l’eau partout. Des fourmis, même dans le lit ! Jamais vue autant de petite bête de ma vie dans une seule pièce. C’est dommage car l’hôtel est beau, mais même autour de la piscine il y a des travaux à faire. Le petit déjeuner est vraiment bof bof.
3.1
Service de la réception
Propreté
Les équipements
Ascenseur ne fonctionne pas
Appareil paramétrage carte chambre ne fonctionne pas
Climatisation avec du bruit
Réfrigérateur ne fonctionne pas
3.1
its very excellent
3.1
The hotel had a good break-feast buffé and the facility was quite good but the pool was more for kids.
The reception staff and the restaurant staff were very helpful and professional but the cleaning staff were very unprofessional and incompetent, they did not clean good and they arguing with the customers. They cleaning staff were also making much noise when they were cleaning outside when you pay that much money you don’t expect to be treated in such a way. They were also asking about towels and how we should put them away that was unprofessional should we do their job? Its an important parameter for the customers comfort to have a professional cleaning staff especially when the hotel is a five star hotel. We contact the reception to inform about them about the incident where they contacted the manager but unfortunately she was not present. This shows how important it is for the cleaning manager to show up and do her job when they are needed which they are getting pay for. I hope that someone overall responsible assimilates the information above and does something about it for future reference.
3.1
Location, stuff
Not clean I found roach in hallway, missing towels, no phone to call for room services, door key card not working every time I have to lobby for fixing it. Pool stuff unprofessional smoking around the pool and dropping cigarettes but to floor , they don’t look professional like security do . The pool cleaning guys almost hit my wife with pool net can .
FAQs
How much does this hotel cost compared to others in Marrakesh?
The average price for a rental in Marrakesh is $122 per night. This rental is $53 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mogador Aqua Fun & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mogador Aqua Fun & Spa. Enjoy the water!
Is Mogador Aqua Fun & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mogador Aqua Fun & Spa?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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