Socialtel Cuenca - formerly Selina Cuenca
Hotel in Cuenca
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Internet / Wifi, Balcony or Patio and more
About this hotel
Situated in Cuenca, 700 metres from Pumapungo Museum, Socialtel Cuenca - formerly Selina Cuenca has a shared lounge, as well as free WiFi.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Family friendly
Map of Cuenca
Available Rooms
Standard Twin Room
2 Single • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room
1 Double • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Small Room with Shared Bathroom
1 Double • 10 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Room
1 Double • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Suite
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Todo
Que no hubiese una toalla de emergencia en el baño
10.0 / 10.0
el desayuno que ofrecen y los espacios !
10.0 / 10.0
Son muy amables y atentos me encanta volvería 1000 veces
La verdad no tengo ninguna queja
5.0 / 10.0
La ubicación
El en cuarto compartido habían muchas camas, están muy juntas , sin ventana, un baño solo para cómo para 15 personas. Mucho ruido tanto adentro del cuarto y afuera. Podría incluir desayuno .
9.0 / 10.0
El desayuno excelente
La información acerca de lugares turísticos aledaños, si dieran algunos mapas de la ciudad seria mejor
1.0 / 10.0
Horrible atención! Sin duda el peor Selina en el que he estado. Teníamos una reserva hecha por booking y por un aparente error de su sistema informático (que ya les había pasado más veces y siguen sin arreglar) no entró dentro del sistema, aunque a nosotros nos aparecía como confirmada. Cuando llegamos nos dijeron que estaban llenos y no fueron capaces de ofrecernos ni una mínima solución. Los recepcionistas aún fueron agradables pero la gerente, de malas formas, nos dijo que no nos podía ayudar y que nos buscáramos otro sitio. En especial ella, una atención horrible, sin proponernos por lo menos una compensación por todas las molestias que nos causaron.
8.0 / 10.0
la ubicación excelente, las habitaciones que tienen vista a la calle larga son muy ruidosas y no se puede descansar, el desayuno realmente malo, la atención muy mala las opciones igual de malas.
El desayuno, la atención muy mala y las opciones malas asi tambien como la cantidad muy. mala
8.0 / 10.0
The facilities were all clean and the staff friendly! Also, the terrace is a great place for eating and drinking :)
Because it is located next to a disco, the music was too loud and we couldn’t sleep the first night
9.0 / 10.0
Excellent view
Reservation trouble through booking.com
3.0 / 10.0
No warm shower, at least water runs 19-15 minutes
6.0 / 10.0
FAIR
NO TV IN ROOMS AS ADVERTISED
9.0 / 10.0
location
staff
room
8.0 / 10.0
very nice hostel, great facilities.
not very social hostel
9.0 / 10.0
the place is wonderful especially the common spaces and the location! the staff is really nice, helpful and kind!
the shower in my dorm was cold (almost and I sat almost warm but not at all!)
5.0 / 10.0
The place
The hostel really nice
The kitchen
The terrace
The fact we had really noisy room
First night was not good we had a room with 2 small bed
And they send me a bill I had to pay at the end but we didn't understand what was that bill
10.0 / 10.0
Very friendly staff, excellent breakfast options, location is very walkable, accommodation is comfortable and clean.
It can be loud well into the night as street noise is nearby.
9.0 / 10.0
The atmosphere of the hotel is very good
And the view of the hotel was beautiful
I didnt like that i requested a sofa bed for sn extra guest and i didnt ger it
Also when i arrived i asked the. Size of the be and thry were wrong it was a twin not a full double bed
7.0 / 10.0
Breakfast was not good, tigrillo was served with scrambled eggs and the chef insisted on telling us that's the way it is and not with fried eggs.
7.0 / 10.0
The looks of this place are incredible, the location could not be better. The lady serving us breakfast was amazing and needs a promotion.
The room was the size of a post stamp and has zero insulation. So you will definitely enjoy the nightlife of the city. It’s so sad to see double glazed windows installed with a massive air gap at the side. Seem goes for the walls which are paper thin.
The staff at reception seemed like they weren’t up for the job or never received any training. There was virtually no interaction and no initiative to make us feel welcome. We were told to pay, given our key and told it’s up the stairs and that was it. Selina likes to promote itself as more than a hostel, but it’s not even coming close to a good hostel. Selina seriously needs to look into creating an atmosphere and training their staff properly. And just a little extra foam and plaster might do miracles for the sound proofing!
7.0 / 10.0
staff were lovely and helpful
breakfast was good
ideal location for exploring Cuenca
shared bathroom was quite dirty and didn’t appear to get cleaned at all throughout our stay
8.0 / 10.0
nice place
we have to pay 10 for coworking in spite of we were costumers
10.0 / 10.0
The decoration, how comfortable it is and how well located it is.
Staff were very nice.
The room next to us started a party at 4 am, staff came twice, but it didn't solved the problem.
7.0 / 10.0
super central with nice rooftop terrace. they offer tours and yoga classes for guests.
building is poorly maintained.
9.0 / 10.0
Everything is taken care of at Selina Cuenca, beautiful hostel and rooms
Room was located next to the very busy and noise street. Change of room was not possible
10.0 / 10.0
Great location and the building is beautiful, also really loved the yoga classes and breakfast offered was very generous compared to most hostels
We got a small room to save money, and be warned it is small - I was fine but my partner is 6 foot 2 and found it cramped. Just to be aware of, but the room was very comfortable and clean otherwise and there were lots of communal spaces to go instead so it wasn't a problem
FAQs
How much does this hotel cost compared to others in Cuenca?
The average price for a rental in Cuenca is $61 per night. This rental is $12 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Socialtel Cuenca - formerly Selina Cuenca. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Socialtel Cuenca - formerly Selina Cuenca pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Socialtel Cuenca - formerly Selina Cuenca?
We found 8 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, smoking allowed, balcony or patio, and hot tub or spa.
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