Fairmont Empress Hotel

8.6 / 10.0

Excellent(1,223 Ratings)

Hotel in Victoria

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Overlooking Victoria’s beautiful Inner Harbour, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Victoria

Nearby attractions

Victoria Butterfly Gardens

16.7 mi

Beacon Hill Children's Farm

1.2 mi

Available Rooms

Fairmont City View 2 Double

2 Double • 236 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Fairmont Gold Harbor View 1 King

1 King • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe City View 2 Queen

2 Queen • 333 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Junior Suite City View 1 King

1 King • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Fairmont City View 1 Queen

1 Queen • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Fairmont Empress Hotel

$$$$

8.6 / 10.0

Excellent(1,223 Ratings)

Hotel in Victoria

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Victoria

Nearby attractions

Victoria Butterfly Gardens

16.7 mi

Beacon Hill Children's Farm

1.2 mi

Available Rooms

Fairmont City View 2 Double

2 Double • 236 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Fairmont Gold Harbor View 1 King

1 King • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe City View 2 Queen

2 Queen • 333 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Junior Suite City View 1 King

1 King • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Fairmont City View 1 Queen

1 Queen • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.6 / 10.0

Excellent(1,223 Ratings)

100% verified reviews

5.0 / 10.0

Jul 2024

It’s a good experience to stay in a historical hotel once in a life time.

The location is good. The hotel is historically meaningful.

Poor sound insulation and washroom design.

8.0 / 10.0

Apr 2024

pensé que serían más lujosas las habitaciones

la ubicación , es enorme y muy tradicional

la habitaciones muy pequeñas e incómodas la tina resbalosa me dijeron habitación con vista a la ciudad y fue vista a la basura

8.0 / 10.0

Mar 2024

Felt cold most of the time

The temperature throughout the hotel was too low.

7.0 / 10.0

Feb 2024

Great spot. Needs a coffee shop in the lobby

Staff were super friendly. Location was amazing

Our first night. Pulled out the hide a bed for our daughter and it was filthy. Didn’t have a sheet set either. Called housekeeping and they sent a blanket. My wife ended up borrowing a vacuum from them and vacuumed all the dirt and hair from previous guest

9.0 / 10.0

Feb 2024

Was excellent! Can’t wait to be back

Beautiful property with numerous lounges

No water bottles in room

10.0 / 10.0

Jan 2024

I look forward to my next visit.

The hotel was beautiful, the room lovely and the general ambience what I had hoped for. It was a delight to stay there. The gentleman at the check in desk (who had worked in Australia) was very professional and inviting. The doorman (outside dealing with arriving cars) was funny and helpful.

We ate at the restaurant in the hotel the night we stayed. The food was excellent and so too the table service. The lady at the restaurant register desk though seemed to need a rest. She wasn't very enthusiastic and I felt probably wanted to be somewhere else. She was polite though and we appreciated her care.

10.0 / 10.0

Dec 2023

I highly recommend Fairmont. I had a lovely stay.

Fantastic pool and a small gym, but one that's open 24/7, and the pool and hot tub are open until 1am. Very kind and helpful staff. Room service available 24/7 as well which is almost surprising to find these days. Very comfortable and clean rooms and Le Labo products were greatly appreciated.

Sometimes it was difficult to get correct information the hotel's bars and restaurants working hours. There are materials provided in the room, but the hours seem seasonal so you have to inquire with staff.

8.0 / 10.0

Nov 2023

The hotel was beautiful and the staff was was exceptional

The food we ordered for room service was horrible the flatbread pizza has nothing more than ketchup on bread and the child's cheeseburgers were hard as rocks and cold plus the cost was almost $100

7.0 / 10.0

Oct 2023

Overpriced

Expensive

Much too expensive

10.0 / 10.0

Sep 2023

It was an amazing experience.

Room was beautiful, clean and a comfortable experience. Property was well manicured, pleasant experience.

I liked the room amd amenities. The grounds were absolutely beautiful and I enjoyed walking the hotel, shops and checking things out.

10.0 / 10.0

Aug 2023

Perfect

I booked two nights for my daughter and her new husband. They camped across country from Ottawa with their dog Maple. As avid campers and wild life enthusiasts - this trip was also their honeymoon . I thought what a wonderful memory a stay at The Empress would be for them , not mentioning how nice sleeping in a bed would be after week of camping in a tent. When they arrived in their room they called me with such excitement seeing a dog bed available for their love Maple . They were so impressed with the room , their view of the harbour and parliament building thrilled my son in law. Thank you for making this possible because I had called in advance letting you know that the kids were on their honeymoon and I would appreciate if they could have a great view . Again thank you for providing this . They also loved the breakfast. My son in law talked about the delicious bacon and my daughter loved everything. They were so impressed and asked me what type of room I booked for them because everything was amazing . They were also lucky to see orcas in their whale watching excursion and as they said” came back to The Empress to complete a perfect day “ This will be a lifetime memory for them and as as their mom , I couldn’t be happier that they enjoyed this experience as much as they did ! Thank you. Bonnie Mullin

They didn’t say anything

7.0 / 10.0

Aug 2023

A nice stay but did not live up to the hype.

A fantastic hotel in a great position in the city.

It didn't live up the to hype. Within a very grand facade was a fairly average quality of hotel. The room was par. The service was ok. Missed the quality luxury touches. My daughters sofa bed was not made until asked for. Not as good as expected.

9.0 / 10.0

Aug 2023

Very nice

Location and hospitality

In room lack of view and coffee facilities

7.0 / 10.0

Aug 2023

Good

Location was perfect.

We booked city view room. But only looked onto walls.

9.0 / 10.0

Aug 2023

Fairmont means quality service.

Beautiful gardens, lovely food, easy access to inner harbour, valet parking, comfortable rooms, great pool and hot tub

Breakfast they take any body. We missed out and we are guests in the hotel.

10.0 / 10.0

Aug 2023

Simply the best place to stay in Victoria!

The upgrade to Gold Status is definitely worth every cent!!! Unbelievable service and stunning interior of the rooms

3.0 / 10.0

Aug 2023

Totally Overpriced according to the experience

Pricy room in first floor facing to the garage with terrible A/C noise very ( very) dirty areas like the ice room. Unfortunatelly didn’t take photos

9.0 / 10.0

Aug 2023

a wonderful stay at a beautiful hotel with a great location.

great location. booked a gold room which had access to the lounge and view patio, looking directly onto the harbor!

in room sofa not the most comfortable, but nice to have.

9.0 / 10.0

Aug 2023

Superb

Spa and lounges. Beautiful and convenient.

Street noise from outside and no dark shades on windows.

10.0 / 10.0

Jul 2023

A perfect indulgence

Well located, historic, luxury

10.0 / 10.0

Jul 2023

Exceptional

Quiet, comfortable. Loved the large walk-in closet, a great place to put our things and keep the room tidy and neat. Also the nesprersso coffee maker was the Bomb! The best in room coffee we have ever had! Bought one when we got home. Although our room did not have a great view, the elevator lobby looked right over the harbor so weather coming or going we had a great view looking out the windows, also a great picture spot.

The ventilation system up grades ( box coming through floor) made a tight squeeze around the bed. Although a tight fit it did make the air flow quiet and nice. I work for a custom home builder and understand those things and the reason for the way they are done in existing structures.

9.0 / 10.0

Jul 2023

Beautiful hotel with unbelievable restaurants and excellent, friendly, professional staff.

Our room was large with two beds for us and our son. We had all we needed in the room…quality toiletries, coffee making facilities, large tv. The bathroom was beautifully finished and had a great shower.

Despite having two beds with beautiful bed linen, the beds were very soft and not as comfortable as we hoped. We had a ‘city view’ room but it was actually overlooking a back area of the hotel so we didn’t see much at all!

10.0 / 10.0

Jun 2023

great Location

beautiful hotel

n/a

8.0 / 10.0

May 2023

Beautiful

Location! Old charm, clean and if it was not for the long walk to our room from the elevator will say it was perfect!

8.0 / 10.0

May 2023

Best Birthday for my husband.

Was not aware there was breakfast, was it included?

How far we had to walk to our room from lobby. We appreciated being close to dining facilities.

FAQs

How much does this hotel cost compared to others in Victoria?

The average price for a rental in Victoria is $165 per night. This rental is $3 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Fairmont Empress Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Fairmont Empress Hotel. Enjoy the water!

Is Fairmont Empress Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Fairmont Empress Hotel?

We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Fairmont Empress Hotel

Hotel in Victoria

Reasons to book

About this hotel

Amenities

Map of Victoria

Nearby attractions

Available Rooms

Fairmont City View 2 Double

Fairmont Gold Harbor View 1 King

Deluxe City View 2 Queen

Junior Suite City View 1 King

Fairmont City View 1 Queen

Fairmont Empress Hotel

Hotel in Victoria

Reasons to book

About this hotel

Amenities

Map of Victoria

Nearby attractions

Available Rooms

Fairmont City View 2 Double

Fairmont Gold Harbor View 1 King

Deluxe City View 2 Queen

Junior Suite City View 1 King

Fairmont City View 1 Queen

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Victoria?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Fairmont Empress Hotel pet friendly?

What amenities are available at Fairmont Empress Hotel?

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