Grand Bay Hotel San Francisco
Hotel in Redwood Shores, CA
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This hotel overlooks a lagoon.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Redwood Shores, CA
Available Rooms
Signature Junior Suite
1 King • 538 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom Suite
1 King • 1 Sofa • 699 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Two Doubles
2 Double • 344 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Classic King Room
1 King • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King
1 King • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.0 / 10.0
Location was close to the office and that was one good thing, hotel was clean and bed was comfortable, housekeeping did nice job there and also some of the staff were nice like Ellen at the reception as she was super friendly and helpful, also the same goes for Michael and Edwin from the bar.
One of the staff had an attitude and was really rude at check in time, she really embarassed me in front of my colleagues and her way was so disrespectful. Location was close to the office however it was like the middle of nowhere as no restaurants or supermarkets were around in the area, which made this worse as the hotel does not have room service at night or other services, they do not provide amenities or even slippers and compared to the room rate that was really weird for a hotel with a rate of above $250 per night. One more thing, as soon as they got my credit card details for authorization they started charging my card without prior notice and that happened almost everyday, after escalating they apologized saying that was a mistake but still did it again after apology which was really unprofessional, I would never prefer to be in that hotel again.
10.0 / 10.0
We had a pleasant stay, comfortable rooms and environment. The hotel restaurant was excellent!! The food and staff were great! We literally had dinner at the hotel restaurant all 3 nights that we stayed there. It was nice after longs days to be able to get a good meal without having to go out to another place.
8.0 / 10.0
Room size was enough big. Coffee and water were provided everyday.
No tooth brush, no tooth paste, and water was leaked under the sink every time I used the sink.
9.0 / 10.0
Quite and beautiful place.
We had a broken coffee machine and they forgot to fix it.
9.0 / 10.0
Always a friendly checkin and good value for money
The air con units in the bedrooms can sometimes be a little noisy
1.0 / 10.0
just location.
Our bag was stolen in an environment with those cameras. Staff were very insensitive and uninterested. Don't the cameras of such a hotel record? Can you believe it? We had to change rooms twice. Because there was a heavy and bad smell in the rooms
7.0 / 10.0
Having to waiting for someone to acknowledge me at the bar waiting to be served 5 mins is not good,asmile or someone saying something. I also had a problem with my meal, I ordered steak, with a extra potato croquettes and was given a fish cake the waiter obviously didn't understand what I wanted.I am allergic to sea food this would have put me into hospital. I also ordered room service on last day,I wanted soft scrambled eggs,which was not communication to the chef,pork sausages and as a extra I asked for bacon and tomatoes-but I didn't get the tomatoes.I was still hungry as the night before the power went out and I missed ordering a snack from room service.
6.0 / 10.0
Location
No refrigerator. Shower water was lukewarm. Room was very overpriced for what we had.
5.0 / 10.0
Very large & spacious
Most Def more a venue for Corporate clients
10.0 / 10.0
Everything was great once I got my “final room”.
Just a slight snafu at the front desk when checking in. First gave me a room # that my key didn’t work for, called down to the front desk and the person said no that is not your room number, then came up to give me a room key for my room but it was so amazingly hot in that room I had to ask to be changed to the other side of the building. They were very accommodating.
10.0 / 10.0
comfy beds and bedding, being pet friendly is a plus
you have to pay for parking and the gate doesn’t work and they have signs all over that they aren’t responsible for any break ins.
so why are we paying for parking??
3.0 / 10.0
The elevator failed and someone was stuck in it.
No staff around. No bellhop and I had to move about 6 suitcases myself.
Blood stain on the bathroom door behind the door handle. I think the housekeeper missed it.
10.0 / 10.0
Lady at front desk was extremely nice and very helpful. Don’t remember her name, but she is middle age.
Mattress in first room was past its prime. Lady at front desk changed me to another room with a better mattress.
7.0 / 10.0
Good hotel, we spent a night before heading to Monterey. Large room, comfortable bed, nice view.
Unfortunately it was bad weather, so we couldn‘t enjoy the outdoor area and the pool.
2.0 / 10.0
cleaning
the heather wasn’t working and the room was very cold. the property is very far away of San Francisco downtown
7.0 / 10.0
food was average.
8.0 / 10.0
Not being informed of additional fees: 15$ Facility fee
9.0 / 10.0
proximity to events center
not enough food options. Market place needs to stay open longer and sell snack items, sandwiches, lunches, etc..
8.0 / 10.0
The Grand Bay Hotel, formerly known as Pullman or Sofitel is a very convenient place to stay if you do business in Silicon Valley. But it is not a new hotel. The hotel rooms are good but not exceptional. It is clean.
There is nothing that I disliked.
7.0 / 10.0
The size of the room was good and the staff was very friendly.
it is very outdated, the water in the shower smells very rusty, room could be cleaner and the tv should have Netflix/Hulu options!
5.0 / 10.0
we enjoyed the privacy and lake view
when we came in the bed looked like someone had just sat down, it was not well made which also makes you
think what else was half cleaned.. and the couch pillows were just thrown on as well. we didn’t bother reception for another room but it does make one feel skeptical.
10.0 / 10.0
staff was more than great. Beds were so comfortable.
9.0 / 10.0
Very clean throughout the entire hotel. Great staff who were very eager to help and friendly.
The temporary sign outside. Bring this hotel back to it's previous glory from years ago. It just needs a little help.
8.0 / 10.0
Love the size of the room. We especially loved the sitting room /living room, which was big, very nice, and clean. The bed was comfortable, and the suite was warm. It was nice to have a fridge. We loved the suite!!
Breakfast was not included. Not enough lighting in the sitting space, but it was ok.. A microwave would be nice. I didn't find any blanket or pillow for the sofa bed.
FAQs
How much does this hotel cost compared to others in Redwood Shores?
The average price for a rental in Redwood Shores is $321 per night. This rental is $187 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Bay Hotel San Francisco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Bay Hotel San Francisco. Enjoy the water!
Is Grand Bay Hotel San Francisco pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Grand Bay Hotel San Francisco?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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