Staybridge Suites Salt Lake-West Valley City, an IHG Hotel
Hotel in West Valley City, UT
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
Off Interstate 215 in West Valley City, Utah, this all-suite hotel provides full kitchens, a free daily hot breakfast, and easy access to local attractions, including the University of Utah.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of West Valley City, UT
Available Rooms
1 Queen • 904 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Beds not specified • 355 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Beds not specified • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Beds not specified • 904 ft²
Sleeps 8
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
3.5
Facility was clean and very comfortable.
Staff was extremely rude to multiple customers when we arrived 20 minutes early to check in. Front desk did not attempt to accommodate any of the guests and had a very snotty tone and unpleasant demeanor. Did not smile, rarely looked at the customers and did not provide an explanation/direction of where the rooms were located.
3.5
The pool was awesome!
The noise at night was pretty bad, people were kicking balls down the hall around midnight . Walls were thinner
3.5
We booked 2 rooms close to each other… at check in only had one room and it wasn’t even one of the ones we booked… it took a hour to get us another room and charged us way more for both rooms!!!
4.5
This location is our go-to for a day away from it all.
Would be nice if they added a waffle island, this way, there's not such a long wait to make waffles . Have at least 4
5.0
Mel and Leticia Were phenomenal. I booked my trip third-party and had a extremely bad issue with that third-party experience where Mel went above and beyond what she had to do and accommodated me as well as talk to the third-party about getting me a refund very very pleased with the overall service of this facility. if you’re looking for a great staff, who is also friendly this is the spot hands-down would definitely book again
Heard other tenants easily, but overall an exceptional experience
5.0
It was nice and clean
Nothing
3.5
Clean room
condition of pool and hot tub, lack of maintenance.
5.0
The unit was a lot more spacious than I expected. It was clean and had toiletries. Everyone was nice and the pool area was amazing!
I liked everything.
5.0
We have stayed here twice and had a great time- the kids loved the pool! The second time we were given a free upgrade due to the size of our party, and the lady behind the desk could not have even more accommodating and kind. We will definitely be back!
1.0
The staff was not friendly the room description doesn’t match the actual room. You only get a certain amount of wrist bands for the pool and have to pay for extra ones so if you have more then 3 kids your paying for the others to use the facility.
Overpriced
4.0
I think the location is okay
I didn't get break fast st all.
5.0
Everything was awesome.
0.5
Nothing at all I was charged for a room that was advertised at 900sft and given a room at half the square footage that did not reflect the pictures advertised
Staff gave us a noon check out and then called us liars and said that they didn't along with extra fee! Will never stay here again!!!!
0.5
the pool
they gave away our room without telling us
3.5
Pool area is awesome for the kids. The pool was very Hot and spacious, my favorite part. The room was spacious. The staff did really good at cleaning. Sometimes bugged too much to clean the room but it was nice to come back to a clean room. Might of been a couple of creepy people there but overall a nice stay.
Small breakfast area. The walls are too thin and floor creaked.
5.0
that it was clena
that they dont clean the rooms daily
2.5
the bed was caved in did not sleep at all
5.0
the customer service is great, cozy studio, very clean, beds are very comfortable and we have a little nice kitchen in the room so we were able to cook our own food . it’s like a little home away from home😊
4.0
Location and room
The water park and pool are great for kids and families but for couples it would have been nice to go swimming or sit in the hot tub where it was more quiet. Even if they had adult hours after a certain time.
5.0
loved the pool and the proximity to wonderful restaurants
was surprised that the sofa bed was a twin, expected at least a full.
4.0
Rooms were very nice and clean. Breakfast was great.
The pools is actually smaller than shown in photos and the hotel charge extra $ per person if more than 3 people in the same room want to use the pool. The pool is shared with adjacent hotel and water didn’t look very clean/clear to me.
4.0
nice room, quiet, kids loved the pool.
TV cable was out our last night
5.0
The hotel receptionist Arianna was amazing! We had a little problem with booking.com and our reservation, but Ari went above and beyond to accommodate and try to help figure out a solution. She even took us on a tour to see different room styles. The hotel lobby and breakfast area was beautiful, the room comfortable and exceptionally clean. I was impressed with the size and quality of the rooms, it was a good price. Breakfast was delicious with a good variety of choices. The pool area is amazing for kids!! We will definitely stay there again, but I will book directly with the hotel next time not use a third party.
Customer service at Booking.com was not helpful. I talked to 3 different representatives and not one of them answered my questions. I was literally standing in the hotel lobby while on the phone but they kept saying they had to contact the hotel or the hotel wouldn't respond or they were waiting for a response and would have to call me back. Ari even called to see if she could take care of it and they didn't help. I was NOT impressed with booking.com customer service. However; because we couldn't get a straight answer, we just kept our reservation as it was and loved the hotel!
0.5
Pool was nice
Carpet was dirty pull out mattress was dirty and not what we bought
FAQs
How much does this hotel cost compared to others in West Valley City?
The average price for a rental in West Valley City is $210 per night. This rental is $110 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites Salt Lake-West Valley City, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites Salt Lake-West Valley City, an IHG Hotel. Enjoy the water!
Is Staybridge Suites Salt Lake-West Valley City, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Staybridge Suites Salt Lake-West Valley City, an IHG Hotel?
We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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