Best Western Plus All Suites Inn
3.5
Average(242 Reviews)Hotel in Santa Cruz, CA
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Best Western Plus All Suites Inn is 3.2 km from the Santa Cruz Beach Boardwalk and 10 minutes' drive to the University of California Santa Cruz. The all-suite hotel features free WiFi, an outdoor hot tub, and spacious suites.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Family friendly
Map of Santa Cruz, CA
Available Rooms
1 King • 333 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen • 441 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 441 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.5
Average(242 Reviews)100% verified reviews
3.5
Great location, easy parking
For what it was, it was very expensive and mediocre. The man who checked us in was a bit strange. I had messaged (thru booking) and asked if we could check in at 3 instead of 4 and was told yes. I arrive with my friend closer to 3:30 and the man checking us in told us “I don’t know if your room is ready, if you go in and it’s still gross let me know”. Very strange customer service. No duvet cover so it was chilly at night, no house keeping as well. Our shower was still dirty from whoever before us. For something that was $700 for two nights I expected a bit more
3.5
Size of the room
Access from parking lot
3.5
it was very well laid out, the hotel was very clean, breakfast was very good and the location was excellent.
parking was VERY tight and the bathtub wasn’t very clean, likely because it didn’t drain properly.
3.5
Public areas were clean and nicely decorated. Carpeted stairs were very dirty. Breakfast was as expected. Manager was very friendly and helpful.
Suite had no sofa bed the first night. Kitchenette was minimal. No glasses, plates etc. Key cards had to be replaced about 4 times. Room wasn’t serviced until our third day and then only after requested. Parking was quite tight.
3.5
Clean and feels safe
Payed for parking when we already pay the room
3.5
Room was humid and hot, despite using the very small wall unit. It is weird that the room was right across from the breakfast bar. It was noisy.
3.5
The staff in the lobby were very nice and helpful.
No windows in our room.
3.5
building was nice and kept up.
There entrance into the building was confusing
3.5
friendly staff, decent breakfast, sizeable rooms, good location
rooms were badly designed
3.5
The room was super spacious and I was very surprised by the space. The bed was comfortable, with lots of pillows, and warm space. I checked out the breakfast, What a nice Spread! Gotta check it out!
The bathroom light is triggered by movement, so one has to close the bathroom door, to reduce the light. That's about it.
3.5
the location was easy to find and on two main streets. the parking garage is a nice positive. The whole building was freshly remodeled so everything was clean of course. Breakfast and espresso definitely added value to the trip.
some of the renovations weren’t touched up yet, lots of odds and ends that need to be addressed but nothing major. A map showing where the amenities are would be helpful, like ice, hot tub etc.
3.5
understanding during a disaster
3.5
The breakfast options were better than most continentals.
The location area seems to have gone down hill since our last stay a few years ago. Although the room looked clean, when walking barefoot on the floor and then stepping into the shower we realized the bottoms of our feet had gotten filthy…yuck:(
3.5
We liked the location, the courteous staff and the contemporary style.
The main entrance was a little confusing
3.5
location
i wasn’t aware they were remodeling so there was plastic everywhere that you had to walk on, various awful smells including paint and building materials it smelled horrible. also no vending machines they pulled them cuz if the remodeling. also the ambient temperature in the hotel was very hot and uncomfortable. hbo was one of the reasons i picked this hotel well, the tv’s did not work at all in my room . maintenance came and replaced one tv but hbo was still not working . it was like going to a half hotel. we were very disappointed and wanted to relocate but they wouldn’t accommodate. we stayed at other best western hotels this stay totally ruined it. we are very unhappy
3.5
They breakfast is Amazing and the staff was super nice
3.5
it was filthy
everything
3.5
I liked the breakfast area and food was good. The staff was friendly and always greeting.
The last day I stayed there my water was turned off. Could not shower or even use the commode. I felt that I paid way to much money for this.
3.5
staff was nice, clean and breakfast
parking was weird
3.5
The location was convenient.
we paid extra for a suite with two beds, and a pull out couch. Didn’t get the pull out couch. Asked for housekeeping numerous days, and it never came. Breakfast options were in short supply by day 3.
3.5
Breakfast was okay but too many people so was long line to get food in morning and place was under construction.
They lost my reservation and got overbooked and no room was available . I waited almost an hour while they scratched their head and tried to find me a room. Bathroom was awful, no hot water and door to shower. Bed was lumpy no support.
3.5
The rooms was fantastic
There was no pool, the hot tub was under renovation so no hot tub
3.5
Breakfast is a bonus.
Nice size room. Comfortable and clean
A bit expensive.
3.5
clean friendly staff
was supposed to have a view, it did not!
3.5
Breakfast, Location
3.5
Great location and very clean rooms.
The construction I can deal with but their was no hot water to shower.
FAQs
How much does this hotel cost compared to others in Santa Cruz?
The average price for a rental in Santa Cruz is $465 per night. This rental is $338 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus All Suites Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus All Suites Inn pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Plus All Suites Inn?
We found 13 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and fireplace.
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