Hyatt Place Charlotte Airport/Lake Pointe
Hotel in Charlotte, NC
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
This hotel is 7 miles from downtown Charlotte and 5 miles from the Charlotte Douglas International Airport. The hotel offers an outdoor pool, complimentary airport shuttle and rooms with free Wi-Fi.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Charlotte, NC
Nearby attractions
Available Rooms
Double Room with Two Double Beds and Sofa Bed
2 Double • 495 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds and Sofa bed - High Floor
2 Double • 495 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
King Room with Sofa Bed - High Floor
1 King • 462 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Sofa Bed
1 King • 462 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Sofa Bed and Accessible Tub - Disability Access
1 King • 495 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.5 / 5.0
I liked everything about the hotel
In our room the air conditioning stayed in 79 degrees so the room was little stuffy. The staff did offer another room but it was late so they offered us a fan and it worked out great.
5.0 / 5.0
Close to airport
Had to pay for parking when staying at the hotel
4.5 / 5.0
It was out of the busy city
A little far from venue we needed to be at
4.5 / 5.0
Clean rooms, comfy bed and nice breakfast. Nice staff
The bathroom set up is a bit weird
2.5 / 5.0
I felt like this one of my worst experiences I have inquired.
We arrived on site, received room 607, used garbage bag on the table filled with items. Went into the latrine old soap in the shower. It look like the sheets hadn’t been changed. No microwave but have a refrigerator ( wow). The ice machine didn’t at all. To add insult to injury they charged my debit card twice which held my account up for 3 days. This experience was absolutely horrible. I was sent out specifically to rate this hotel. Not good at all.
5.0 / 5.0
The property was exceptionally clean for a hotel.
0.5 / 5.0
Nothing because my reservation was cancelled
I booked this hotel a month in advance for concert on august 8th, the booking clearly stated that I would be charged upon check out no deposit. On my way to the hotel I received a charge that declined. (Money was on the card)
I called the hotel as soon as I seen the charge a young man told me that my card was fine and valid. I even asked him to try to recharge the card. He reassured me that it was okay, that they only charge when you checkout.
I arrived to the hotel an hour later only to find out that my reservation was canceled the manager or whoever had no interest in assisting me she said it’s been cancelled because we require a deposit 24 hours before check in. I explained that I JUST spoke to someone and they confirmed that it was okay.
She was very short with me so I asked was there nothing that can be done and she said no. I walked out and another person in the parking lot experienced the same issue with no assistance as well.
I WOULD NEVER BOOK HERE AGAIN
3.5 / 5.0
Breakfast was great. Checkout at 12 a plus
Bathroom was to small. Overall room was dated
4.5 / 5.0
Bed was really comfortable, breakfast was exceptional and the staff were really friendly and helpful
Nothing
4.0 / 5.0
The room was great and had plenty of space for our family of 5.
The breakfast didn’t offer a wide selection, we were pretty disappointed with the limited options and that they stopped at 10am on the weekend.
4.5 / 5.0
Very nice and clean place, I was positively surprised by its room design, as I guess I expected more of a typical layover kind of a place. I had booked a room with kingsize bed in the upper floor - room was was VERY spacious, clean, nice seating area with a big TV screen, large fridge in case you need one. There is also a spacious desk in case you have to get some computer work done. Just stayed overnight, but the room would definitely be fine for longer stays. Staff was very friendly, Airport Shuttle was clean and very reliable. Loved it!
5.0 / 5.0
Check in was nice & easy...room we had was very spacious & I love the convenience of transportation to the airport & being able to leave your vehicle.
Nothing I didn't like
4.5 / 5.0
Clean hotel,room and friendly staff... breakfast was good
4.0 / 5.0
Very comfortable room, got a good nights sleep as the bed was nice and firm. Close to airport with plenty of free parking.
No screens on the opening windows!
2.5 / 5.0
nice room and staff
when I was ready to leave at 3:30 am I found the elevators broken so I had to haul my suitcase down from the 4th floor to catch my Lyft ride to the airport! I’m 72!
5.0 / 5.0
The property was very clean and neat
5.0 / 5.0
location and helpful staff
4.0 / 5.0
Great comfy room, very large! Breakfast was nothing special, the restaurant next door was great
nothing
4.0 / 5.0
The staff, the rooms, and the breakfast.
The late night menu stated that we would be able to order food from the Hyatt specifically, but that was not true. I also didn’t like that the TVs were dated and unable to have streaming so we were stuck with limited channels.
4.0 / 5.0
it was conveniently located, breakfast was good, beds were comfortable, rooms were clean. staff was amazing. Tekeya is incredible! such good energy, a great spirit and made the stay well worth it. went above and beyond for whatever I needed as well as my family members that stayed in other rooms.
needs some upgrading definitely.
FAQs
How much does this hotel cost compared to others in Charlotte?
The average price for a rental in Charlotte is $275 per night. This rental is $146 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt Place Charlotte Airport/Lake Pointe. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt Place Charlotte Airport/Lake Pointe. Enjoy the water!
Is Hyatt Place Charlotte Airport/Lake Pointe pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hyatt Place Charlotte Airport/Lake Pointe?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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