Best Western Premier Richmond City Gateway

3.8

Good(818 Reviews)

Hotel in Richmond, VA

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located off Interstate 95, Best Western Premier Richmond City Gateway features a full-service restaurant with 9 large flat-screen TVs. It also offers a 24-hour gym and rooms with free Wi-Fi.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Richmond, VA

Nearby attractions

Virginia Museum of Fine Arts

10.8 mi

Kings Dominion

41.6 mi

Science Museum of Virginia

11.1 mi

Metro Richmond Zoo

31.2 mi

Available Rooms

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 312 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 312 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Best Western Premier Richmond City Gateway

$$$$

3.8

Good(818 Reviews)

Hotel in Richmond, VA

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located off Interstate 95, Best Western Premier Richmond City Gateway features a full-service restaurant with 9 large flat-screen TVs. It also offers a 24-hour gym and rooms with free Wi-Fi.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Richmond, VA

Nearby attractions

Virginia Museum of Fine Arts

10.8 mi

Kings Dominion

41.6 mi

Science Museum of Virginia

11.1 mi

Metro Richmond Zoo

31.2 mi

Available Rooms

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 312 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 312 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.8

Good(818 Reviews)

100% verified reviews

3.8

Aug 2024

Great Location

Me and my children came down for a family wedding and this location was perfect. It was close to the wedding venue as well as the reception and near other family and friends nearby. We are familiar with the Richmond area so getting to stores and restaurants was no problem. I only wished that they served breakfast (But there is a McDonalds within walking distance so we was good) but other than that, we enjoyed our stay!!

The only thing was not having breakfast in the morning. That would have been the icing on the cake. Even if just coffee/juice, cereal, bagels, fruit, etc. Something is better than nothing.

3.8

Jun 2024

Good hotel 5 miles away from Richmond

The room was very comfortable and spacious. The beds were comfortable and it has a working MW and Fridge in the room. The pool was very nice the relax from the heat. It has EV chargers in the parking lot

Too far from downtown and it houses a restaurant but it is quite pricey for what they offer. The bed linens were stretched but the beds were not correctly made after the first day The room floors were never swept during our 4 days 3 nights stay

3.8

Jun 2024

Perfect and affordable

Loved that they had a pool available for my son to enjoy after a very long car ride.

Nothing.

3.8

Jun 2024

Wouldn’t stay here again, nor recommend it.

The lady at the front desk was pleasant and accommodating.

The floors were FILTHY, our feet were black from the dirt on there. The toilet had pubic hairs on it. The shower had no tolerable temperature. It was either hot as the depths of hell, or cold as the iceberg that sank the titanic. The bedside light didn’t turn on. The pool had no towels and when we did receive towels they barely cover you, (think hand towel size). Finally the orange bench nearest the tv appeared to have a white stain( likely semen 🤮)

3.8

Feb 2024

Overall a great stay, the hotel and faculty was very nice!

Very clean and comfortable

They don’t have room service for breakfast.

3.8

Oct 2023

We had rather be told the truth. If you will not return the money, say so. We will no longer stay at Best Western.

We booked in Richmond by accident. We needed to stay in Roanoke. We were told our money would be returned and, thus, booked at a Best Western in Roanoke. The Richmond location did not return the money.

3.8

Oct 2023

Not a good choice

This Place was NOT pet-friendly!!!! Also, the staff/manager/owner was very rude. I asked them to please cancel my reservation since they are not pet-friendly & they charge for cancellation, they would not. And, the hotel did not respond to Booking.com about a cancellation. If you love your pet & travel with your pet, this is not a place for us pet owners. Location is off the highway with neighboring industrial factories surrounding

3.8

Oct 2023

Disappointing. Overpriced and room not clean. Will never go there again.

I think that not offering a free breakfast when charging such a high price is insulting.

There was no ice bucket, no cups, no pad or pencil, no DO NOT DISTURB sign. The floor was sticky and there was a stain on the bed sheet in the middle of the bed.

3.8

Oct 2023

Did not stay

No breakfast

Charge the quoted rate

3.8

Oct 2023

Disappointing

Comfortable bed and clean room

Property in the middle of nowhere, traveled around for 20 minutes and no where to eat. The property restaurant was closed. Another strange thing was there was no cold water, the tap only had either hot or warm water, no cold. Very strange. I've stayed at other Best Western properties all with breakfast included, this was a Best Western Premier, which charges for breakfast. NO other amenities to make it a Premier property. Weird

3.8

Aug 2023

Exceptional

I wasn’t a fan of the breakfast. Not too much of selection. Most places have complementary breakfast. There was a menu and someone had to make it for you. There was a fee.

3.8

Aug 2023

No coffee or breakfast n a broken bed was my experience

Wasn’t my choice

The bed was literally broken The mattress sagged n the wood under it creaked No Bueno

3.8

Aug 2023

Very good

That it was peaceful and safe and clean.

The swimming pool was not in use for my entire stay. Very disappointing.

3.8

Aug 2023

My stay

The beds were soft and very comfortable, good hot water for a shower, the room has good space.

The price for one night was ridiculous.

3.8

Aug 2023

Very good

The room was updated and clean

Did not include breakfast

3.8

Aug 2023

Exceptional

Pool, room, space.

A little be bad smell in the sidewalk. But nothing crazy. 99% recommend

3.8

Aug 2023

Very good

Very quiet and easy access to I95.

Breakfast was no longer included. Changed after our reservation. They did however give us vouchers for what they offered at the restaurant next door. Title floors were dirty in the room. Recommend wearing socks while walking around.

3.8

Jul 2023

I would definitely recommend this hotel!

Clean facilities and friendly staff!

3.8

Jul 2023

Passable

It was a nice room! Very comfortable

The bathroom was disgusting! Hair and dirt on the walls, the faucet was broken, and the bathroom floor was dirty.

3.8

Jul 2023

So- So

Location to I95. Clean.

Breakfast was included when booked but discontinued- no offer of honoring perk. Kereg didn't work; faucets in tub and vanity were loose to the point of moving when turning on and off.

3.8

Jul 2023

Passable

False advertising! The room was booked with breakfast included, then a email was sent when it was too late to cancel that the policies had changed and breakfast was now a charge. I was unable to cancel nor did they offer to compensate for the breakfast

3.8

Jul 2023

We were only there for one night, it served it's purpose.

The room was clean and comfortable

Location didn't offer much access to restaurants

3.8

Jul 2023

Very poor

It says breakfast was included and it’s not

We did not receive breakfast

3.8

Jul 2023

Very good

The AC was Lou

3.8

Jul 2023

Very good

Fair prices very friendly

Breakfast was not very health friendly

3.8

Jun 2023

overall alright.. They need new housekeepers and pest control.

staff.. and facilities.

found a roach in my room… in the morning.. plus upon entering I can tell the housekeepers was slacking… I felt like I needed to clean the room just to be comfortable

3.8

Jun 2023

Pleasant

breakfast was good

3.8

Jun 2023

Horrible!

I liked that there was a bar downstairs.

Toilet did not flush, light kept going in and out on own, tub overflowed. On site manager was rude. Switched us to another room with a broken toilet again. Spoke to owner in the morning who stated that she could not do anything and it was up to the manager to find a resolution or resolve with some kind of compensation adjustment. Nothing was resolved. Manager called to apologize but did not offer a resolution. As a parent of two special needs kids, this property is not recommended and is deplorable in its customer service efforts.

3.8

May 2023

Very good

I love the comfortable beds,cleanliness of the hotel. The front desk staff are very nice too.

I dont like the prices of their snacks or the breakfast that they offer .It is disgusting fake eggs,no tasting sausage,no bacon at all,oatmeal, not a good choice of cereal,no grape juice. I definitely dontt stay for their breakfast or snacks/ drinks at the front .They are too expensive

FAQs

How much does this hotel cost compared to others in Richmond?

The average price for a rental in Richmond is $231 per night. This rental is $106 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Premier Richmond City Gateway. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Premier Richmond City Gateway. Enjoy the water!

Is Best Western Premier Richmond City Gateway pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Premier Richmond City Gateway?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Best Western Premier Richmond City Gateway

Hotel in Richmond, VA

Reasons to book

About this hotel

Amenities

Map of Richmond, VA

Nearby attractions

Available Rooms

Best Western Premier Richmond City Gateway

Hotel in Richmond, VA

Reasons to book

About this hotel

Amenities

Map of Richmond, VA

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Richmond?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Premier Richmond City Gateway pet friendly?

What amenities are available at Best Western Premier Richmond City Gateway?

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