Crowne Plaza Niagara Falls NY - Riverside, an IHG Hotel

3.5

Average(3,210 Reviews)

Hotel in Niagara Falls, NY

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

This hotel, in a high-rise building overlooking the Niagara River, features a year-round indoor pool and fitness centre. Relax by the river in our outdoor seating and/or eating at our restaurant patio. The Falls are 4.6 miles/7.4 K away.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Niagara Falls, NY

Nearby attractions

Niagara Falls

7.5 mi

Fallsview Tourist Area

Available Rooms

Standard Queen Room with Two Queen Beds and City View

2 Queen

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard King Room with City View

1 King

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Queen Room with River View

2 Queen

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Room

Beds not specified

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room with River View

1 King

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Crowne Plaza Niagara Falls NY - Riverside, an IHG Hotel

$$$$

3.5

Average(3,210 Reviews)

Hotel in Niagara Falls, NY

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Niagara Falls, NY

Nearby attractions

Niagara Falls

7.5 mi

Fallsview Tourist Area

Available Rooms

Standard Queen Room with Two Queen Beds and City View

2 Queen

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard King Room with City View

1 King

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Queen Room with River View

2 Queen

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Room

Beds not specified

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room with River View

1 King

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

3.5

Average(3,210 Reviews)

100% verified reviews

3.5

Aug 2024

Nice hotel but in a bad area.

The room and facilities, including the patio, were good. Amber in the breakfast area was supurb.

The hotel is in the middle of a slum. No other restaurants or shops nearby.

3.5

Jul 2024

Too long

Booking.com booked a single king room for a family of 3. They had no rooms to move us to. No toilet paper, bathtub faucet didn’t work properly, had to ask twice for bed linens for my 11 year old granddaughter to sleep on the floor. I also did not get my full $100 deposit back. Probably because my husband and to go to the front desk for toilet paper. Definitely not worth the money or aggravation in the booking mistake

3.5

Jun 2024

Ok. No pleasant.

Out-to-dated building. Needs a lot of improvements. The carpet on the floor is very dirty. The pool is dirty, we couldn't used it. The breakfast facility smells chlorine because the pool is right beside it.

Improve the look of the rooms. Change the flooring in hallways. Move the location of the kitchen. Clean the pool regularly during the day.

3.5

Jun 2024

I would stay again but I wish they cleaned better.

The amenities are great. Bar is great! Love the bartender- she is super nice.

Wasn’t really too clean. No bugs though so that’s a plus!

3.5

Aug 2023

Over all good except check in and parking fees

Was clean and most part staff was excellent

Hidden cost… spent over $300 for two nights each on two rooms and had to pay $10 a day for parking. No where when booking said anything about parking fees. $10 a day for two vehicles for a total of $60 in just parking fees. Never once I’m my life and I’m 49 yrs old have I ever paid for parking at the hotel I stayed at, not any other resort town I’ve been in.

3.5

Jul 2023

Excellent

Excellent place, the room is clean. excellent staff

The pool needs a little cleaning

3.5

Jul 2023

Dirty and noisy.

The River

The bathroom vent was either moldy or full of dust. Dust was found accumulated in spots across the room. The mattress was uncomfortable and would shift throughout each move. The pool area smelled and carpet was stained throughout. An odor filled certain floors in the hotel. Lack of soundproofing in room and hear behind the walls and every person walking by and talking because there was an inch between the door and floor. Additionally noisey guests roamed halls late night and morning well past quiet hour. These issues were brought to staff which were supposed to have the manager get back to us. Never did.

3.5

Jul 2023

Disappointing

The bar

The old furniture and small bathroom

3.5

Jul 2023

Very good

The beds were comfortable, Staff was friendly

The room could have been cleaner. There was hair. in the bathroom floor. You could hear every Word spoken in the hallway. And the spiders at night are ridiculous. They need to do something, especially for the price you're paying for those rooms.

3.5

Jul 2023

Nice place, not a walking distance from the falls, parking is $10 per night.

Nice view, clean, 24h gym,

The AC in the room was a bit on the loud side with no way of turning it off. Parking and breakfast at extra charge.

3.5

Jul 2023

Overall, we enjoyed our stay. We did enjoy dinner… The salad with the grilled peaches was excellent

We ate elsewhere as the price was a bit much for eggs and multiple people in our reservation.

What I did not like, was, the floors were always dirty outside the elevators. And more particularly, the pool always had dirty towels around, and there was a ring around the pool, which was disgusting.

3.5

Jul 2023

Bad

River view.

Noise

3.5

Jul 2023

Bad

The view.

We didn't have a room when we arrived. They said it was bookings fault. Had to sleep 4 people to 1 bed for the first night. Then up graded to a 1 bed with pull out couch for the other 2 nights. Rooms & the whole facility was dirty. Housekeeping rudely played music when cleaning the rooms @ checkout. They didnt come into rooms the whole time to clean. But on check out date they came in @ 9:30am. Knocking then coming in saying housekeeping. We hadnt checked out yet, we wasnt even awake. Then she came back an hour later..

3.5

May 2023

Very good

Everything was great except for lack of inclusive breakfast.

The fact that breakfast was not included in the hotel fare and that you had to pay extra for breakfast!

3.5

May 2023

the room was dated, we ran out of toilet paper and Kleenex, went to the front desk to request more, the room never got m

beautiful view, reception area was nice

the bathroom was tiny! the bathroom door has to be shut to access the toilet paper roll.Rooms was dated. Remote would not turn TV off, some lights didn’t work

3.5

Mar 2023

stayed in the king suite with Jared tub riverview. Room was clean and spacious. Fridge and microwave in this suite. King

Everything! Friendly and helpful front staff, quick check in and check out. Room was clean. Restaurant, had a nice experience.

3.5

Feb 2023

Was a nice place

Friendliness of staff and location

Wish restaurant was open later

3.5

Jan 2023

Bad

Nothing

Felt like I was cat fished

3.5

Jan 2023

Location is perfect

Location and comfort is outstanding

We wanted to swim but the water was too cold. The shower was a bit too hot and somewhat difficult to adjust. We never seem to have enough bath towels although I know we could ask for more

3.5

Jan 2023

Not doing this one again

The bathroom

Elevator didn't work was alot to way everytime floor was dirty Breakfast was bad plus o ly one toaster staff was not friendly

FAQs

How much does this hotel cost compared to others in Niagara Falls?

The average price for a rental in Niagara Falls is $183 per night. This rental is $92 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza Niagara Falls NY - Riverside, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Niagara Falls NY - Riverside, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Niagara Falls NY - Riverside, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Crowne Plaza Niagara Falls NY - Riverside, an IHG Hotel?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

Explore similar vacation rentals in Niagara Falls

Explore all rentals in Niagara Falls

4.0

Good(1,948 Reviews)

Best Western Summit Inn

Hotel

in Niagara Falls

3star

2 full beds

Pool · Kitchen or Kitchenette · Air conditioner

Hotel in Niagara Falls, for $86 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)

$$$$

Crowne Plaza Niagara Falls NY - Riverside, an IHG Hotel

Hotel in Niagara Falls, NY

Reasons to book

About this hotel

Amenities

Map of Niagara Falls, NY

Nearby attractions

Available Rooms

Standard Queen Room with Two Queen Beds and City View

Standard King Room with City View

Standard Queen Room with River View

Standard Room

Standard King Room with River View

Crowne Plaza Niagara Falls NY - Riverside, an IHG Hotel

Hotel in Niagara Falls, NY

Reasons to book

About this hotel

Amenities

Map of Niagara Falls, NY

Nearby attractions

Available Rooms

Standard Queen Room with Two Queen Beds and City View

Standard King Room with City View

Standard Queen Room with River View

Standard Room

Standard King Room with River View

Reviews

FAQs

How much does this hotel cost compared to others in Niagara Falls?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Niagara Falls NY - Riverside, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Niagara Falls NY - Riverside, an IHG Hotel?

Explore similar vacation rentals in Niagara Falls

Niagara Falls travel inspiration

Related vacation destinations