Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel
4.0
Good(1,010 Reviews)Hotel in Niagara Falls, NY
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, near Fashion Outlets of Niagara Falls
An indoor pool, a 24-hour fitness center, and self parking are available at this hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel offers 87 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
An indoor pool, a 24-hour fitness center, and self parking are available at this hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel offers 87 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Map of Niagara Falls, NY
Available Rooms
Standard Room
1 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed with Sofa bed
1 King • 1 Sofa
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Jetted Tub
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
Good(1,010 Reviews)1.5
This has always been our go to place to stay when visiting Buffalo. The hotel has not been maintained well and is starting to look rundown. Our room had dirt in the corners and under the bathroom vanity. It did not feel like a clean place to stay. Our room had to be moved since there was no cleaner and the room we were supposed to have wasn’t clean. There were signs on multiple doors indicating rooms were not clean. Does not instill much confidence in the rest of the hotels cleanliness. We had booked a larger room for 5 people and bad 2 towlels. Had to go down to the front desk 3 times before the laundry was finished at almost 10 at night to get towels. Each time we went out of the hotel, front desk staff was outside the front door smoking so had to walk through that to get to your car. Definitely won’t be staying here again!!
2.5
We came Friday Receptionist was very kind, lovely and she let us have the room an hour early. Room was clean best thing u dont need Any shampoo conditioner body soap overall was nice breakfast was great.
4.0
Comfy, quiet, easy to find, short distance to great shopping, close to downtown, friendly, helpful staff, yummy breakfast! Would definitely stay here again, thank you,Nick!
1.0
it’s a big mistake to book to this Holiday express, the couch have a hole underneath the full out bed, there is poor hot water, and worst part is
my daughter woke me up @4am bc there is a bed bugs crawling in the bathroom floor.
so i supposed to stay 3-nights but i told the manager i can’t stay no more
and the price per night is ridiculous
5.0
A good location for cross border shopping using the Lewiston bridge. Close to fashion outlets, grocery stores and restaurants. Free, ample parking. Express check out. Good free breakfast with good coffee and hot and cold food options.
5.0
Nice
2.0
Was good except on the last night because we have a noise people next to our room . I can believe the manager do not have any respectful time note or restrictions on Fitness room specifically after 10:00 pm . I know the hotel was full but they need to take care about it specially when you need to relax and be ready to travel on next day .
1.0
I didn't like the property and they gave wheel axis room which is worst and smell and the bath room smelled like urinals passed and not cleaned.
Worst experience and I never book thru the Expedia this is last time I don't get justice for the stay. Expecting call from Expedia else I am going to cancel my credit card transaction for this reservation.
0.5
We reached the hotel 3:00pm, but the room is not ready.its okay they need to clean the room. But the reception they don’t treat us as good way
0.5
Hotel .com screwed my reservations up and will not refund my money that’s pretty rotten of them I work hard for my money.Not for cheaters like hotel. Com
5.0
We only stayed one night.
Check in was easy & the chap on the desk was very friendly & helpful.
The room was clean, bed excellent.
The bathroom has a few dirty spots in the corners. Needs a thorough scrubbing.
Great breakfast included.
2.0
There was too much dust everywhere.
One more thing It was unexpecting is the dirty bed sheets full of hair. The water in the pool wasn't clean. The variety of food was poor enough. But the staff were friendly and nice.
2.0
We are very disappointed. Swimming pool was extremely dirty, filtration system was not working. There was used small shampoo cans half used, missing towel. Room furniture drawers were dusty. Breakfast was ok, but nothing like on the pictures and for the price this was a poor experience.
4.0
Good
2.0
Room air conditioner didn’t work. Out dated bathroom and items in room.
1.5
People were talking so loud outside my room and I sometimes wake up from my sleep at night because of the loud opening and closing of the other rooms door. I was on the first floor and I chose it so I could be easy coming in and out of my room which I regretted it. Over all I was not satisfied.
3.0
It was a experience
1.0
The room was full of bugs flies and the washroom was dirty and horrible looking
0.5
Very disappointed. Bugs in room. Did not want ground level room. Front desk told us there were no other room available e cent floor 2 beside noisy elevator. Was going to stay on ground level but when we went to the room, we found bugs. Went back to front desk. Now there was a different clerk, and he found mea room on 4th floor. Amazing that he could find room but not previous clerk. Terrible service.
4.0
We stayed in room 326. The shower head was very loose and the water spray from the shower head was poor. The water control for hot and cold in the shower was broken so getting a regulated water temp was hard. The white shear curtain on the window was filthy!
All of the hand sanitizer dispensers were empty! :(
The outside of the building had broken, cracked, falling apart cement at the base of the front pillar.
The staff was friendly, helpful, very nice.
Nice breakfast and the gentleman in charge of the food was really nice and helpful.
3.0
I loved the breakfast but i didn't like the furniture it had stains and were in bad shape.
5.0
The place
5.0
The staff was very friendly and helpful with the local sites to go and see
2.0
Good location. Plenty of parking. Rooms were nice though the property is a bit older. Pool was nice but was closed at times (during opening hours)
2.0
To old building front desk guy it wasn’t presentable
5.0
Liked everything.
1.0
Hotel is dark, spooky and stinks on mold
1.0
No Thanks
2.0
Overall average stay. The staff were extremely friendly. The rooms are dated and worn but clean nonetheless. Perfect spot to stop overnight.
2.0
Everything close by all closed down most attractions are all closed
2.5
Very nice hotel
0.5
Do not stay here if you have standards. This hotel needs major improvements. It requires a deep cleaning throughout the rooms. There is trash under the beds and under the nightstands, the sheets smell old, the toilets are clogged, and there is water leaking around the hallways. The pool area is full of hair on the surface, it's just horrible. The cigarette smell in all common areas is unbearable. The only positive aspect is that the staff is friendly, but the management is horrible
5.0
VERY HAPPY WITH THE HOTEL, I BELIEVE THE MANAGER WAS THRE INTERACTING WITHTHE GUESTS AT BREAKFAST, I WAS IMPRESSED
1.0
The whole community area smells like the pool. Jetted tub didn’t work. And, the walls are paper thin. Our neighbor had his tv blaring all night. No water in the room. Never again. : (
5.0
Breakfast pool
1.5
We've stayed at this hotel several times per-covid. Hotel needs some refreshing. Not as clean as it was previously. Seems when booking with a 3rd party you are given a less desirable room. I may be wrong but this is my opinion. Breakfast was good with a good selection but we were only ones in dining area at the time and staff seemed to be hovering around watching what were eating making us uncomfortable.
4.0
Covenient to restaurant and shopping.
Cabinet not clean and regularly check, some garbage and empty can left in the drawers.
1.5
The Hotel needs renovation
3.0
TV in my room did not work. Went to the desk 4 times. They blamed the cable box but did nothing to assist.
The breakfast was well done and service staff was very nice.
5.0
Quiet , clean, friendly staff and breakfast before our flight
FAQs
How much does this hotel cost compared to others in Niagara Falls?
The average price for a rental in Niagara Falls is $169 per night. This rental is $49 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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