Crowne Plaza Springfield Convention Center, an IHG Hotel
3.6
Good(309 Reviews)Hotel in Springfield, IL
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
With a sun deck and a spacious indoor pool area, this luxury hotel is located in Springfield, right off Interstate 55. Abraham Lincoln Presidential Library is 5 miles away.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Map of Springfield, IL
Available Rooms
Standard King Room with Sofa Bed - Non-Smoking
1 King • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Queen Room with Two Queen Beds
2 Queen • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Room
2 Double • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Two Rooms King Suite - Non-Smoking
1 King • 1 Sofa • 699 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Junior King Suite
1 King • 1 Sofa • 699 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.6
Good(309 Reviews)100% verified reviews
3.6
the location of the hotel in relation to the amenities of springfield
Housekeeping was rude, there was even an incident where housekeeping barged into our room without knocking or any awareness of entry then proceeded to argue with us about if we were allowed to even be checked in or not
3.6
The staff was very friendly the amenities are very nice.
The property could benefit from some remodeling but what the have is well maintained
3.6
Pool and. View
Nothing
3.6
The bed was very comfortable.
$3.95 for a 16.9 oz bottle of Coke is a little much.
3.6
Proximity
Bathroom wasn't properly cleaned beforehand
3.6
Staff was amazing! Food was good.
On the side of the bed there was a huge coffee stain, unvacuumed by the walls/bed/corners,scuff marks everywhere.
Place just needs a real good cleaning and paint job
3.6
nice room.
smell in hallway was a little off putting
3.6
I liked that it was the place I stayed at before
I didn't like that I had made the reservation a month before and when I got there after traveling 3 hours found out that they pool in hot tub were not open
3.6
Location was good and the staff at the coffee bar were amazing
Hotel and rooms are dirty!
3.6
The pool and spa were not available which was the only reason we chose crowneplaza. The staff however were excellent. If we weren't going especially to celebrate my fiance's birthday and the main reason for the hotel choice being the pool and spa we would have stayed the lobby was beautiful and the woman at the register desk was wonderful
The amenities pool/ spa unavailable. Would have been nice if that information was available before booking. We were dropped of by an Uber and could not get another for quite awhile .
3.6
The lady at the front desk, younger lady. She was amazing but the old man that checked me and was a douche bag.
The fact that I had to change room six times because of no AC. The pool was closed due to a crack not listed on their website or on here. Breakfast was not included like it was supposed to be.
3.6
The staff were friendly and accommodating.
There were several drops of blood, used bandaids and clumps of what appeared to be human hair all around the pool area. The water was murky and just plain dirty. The shower in the room was dirty and needs some repairs.
3.6
Pool and garden on roof
How nasty the pool was
3.6
nice location, excellent staff.
breakfast cost 14$ per person with very little options. Beds need to be replaced, especially the fold out beds.
3.6
How friendly the staff was.
I would have liked to be able to order room service.
3.6
location
Room wasn’t the best, supposed to be a non smoking room… wasn’t!! The bathroom sink didn’t drain, ceiling paint peeling off, hanging…. Second floor bathrooms were dirty….. toilet paper all over floor…. bugs on floor, smelled awful! Not quite the stay I had anticipated!!
3.6
amenities and breakfast
3.6
SO clean, quiet, and very friendly staff
N/A
3.6
The toilet did not flush properly so someone had to come in and fix it right after we got in the room. The room was dirty. The ice machine was out of order on our floor and no one seemed to be interested in helping us to remedy the problem. In a hotel such as the Crown Plaza, I expected much better conditions. It’s highly unlikely that we will return. The only bright spot was that the manager discounted the price of the room for us.
3.6
The property was pretty clean. the staff was very polite and accommodating.
The room was nice but it was a little dusty as it may have not been used in a while. Nothing to really complain about because I would stay there again.
3.6
Nice spaces for restaurant, bar, pool areas.
The rooms could use some deep cleaning. The bathroom could use some updating too.
3.6
The location was fine and the gentleman who helped us switch rooms was great.
The lady who checked me in, never made eye contact with me. The first room we were put in, the AC didn’t work so we moved to another room. The AC didn’t work in the other room either but it was midnight and my kids were crying needed to go to sleep so we were just hot. The entire toilet was about to completely tip over. It was loose and wobbly when you sat on it and the TV didn’t work. For the cost of the room I would expect much better than that.
3.6
The staff.
Cold room. Couldn't get the thermostat to hold the temperature.
3.6
nice place
terrible service at the lounge, drinks and dinner
FAQs
How much does this hotel cost compared to others in Springfield?
The average price for a rental in Springfield is $175 per night. This rental is $42 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Springfield Convention Center, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Springfield Convention Center, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Springfield Convention Center, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Crowne Plaza Springfield Convention Center, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.