DoubleTree by Hilton Hotel Oak Ridge - Knoxville
![Shower, Toilet, Bathroom, towels](https://vr-thumbs.vacationrenter.com/480/booking/313782/19dde0.jpg)
![Property building, Facade/entrance](https://vr-thumbs.vacationrenter.com/480/booking/313782/6c7f3a.jpg)
![Property building](https://vr-thumbs.vacationrenter.com/480/booking/313782/8b63b5.jpg)
![Lobby or reception](https://vr-thumbs.vacationrenter.com/480/booking/313782/a73d84.jpg)
![Lobby or reception](https://vr-thumbs.vacationrenter.com/480/booking/313782/73ea26.jpg)
Hotel in Oak Ridge, TN
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Burchfield's Restaurant, a year-round indoor/outdoor pool, and rooms with a 55-inch flat-screen TV are all featured at this Oak Ridge hotel. The American Museum of Science is a 3 blocks away.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Map of Oak Ridge, TN
Available Rooms
1 King • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 1 Sofa • 355 ft²
![Room](https://q-xx.bstatic.com/xdata/images/hotel/max500/538839661.jpg?k=71f143c90c28e0dbd58e658ec8ea71aa08cfd19cd6cd255ac3b3bd2a9908a8e8&o=)
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Mi è piaciuta la posizione dell'hotel, abbastanza centrale rispetto al centro abitato e molto vicino al parco dove andavo per prendere dell'aria pulita che non potevo respirare in camera e ai locali quali ristoranti, supermercati, centri ricreativi, musei. Io li raggiungevo tranquillamente a piedi, il che non è poco viste le distanze. Mi è piaciuto anche il personale della reception che nel poco delle sue capacità si è impegnato per aiutarci nei momenti di difficoltà.
Non mi è piaciuta la camera.
Sono stata lì per 2 settimane e per tutta la mia permanenza la camera non è stata mai pulita. Avevo un insetto morto sulla moquette accanto all'unità dell'aria condizionata. Mi ha fatto compagnia da quando sono arrivata fino a quando me ne sono andata. Il bagno non veniva pulito, l'ho pulito io il primo giorno che sono arrivata visto che c'era un altro insettino morto sopra il paraschizzi del lavandino del bagno.
Quando abbiamo notato che la politica di pulizia prevedeva che le stanze fossero pulite una volta ogni 4 giorni, un mio collega che alloggiava lì ha richiesto che la sua stanza fosse pulita tutti i giorni, ma anche se richiesto la pulizia non aveva luogo.
Durante la mia permanenza mi sono stati portati degli asciugamani e mi sono state sistemate le lenzuola (non cambiate, ma solo sistemate) solo 2 volte ed entrambe le volte, al mio ritorno, ho trovato la porta della camera aperta, non chiusa bene da chi aveva effettuato il servizio, ciò denota una notevole disattenzione al servizio. L'ho fatto notare alla reception entrambe le volte, consapevole del fatto che non potessi prendermela con loro, ma l'evento si è comunque ripetuto.
Non volevano offrirci la colazione per cui avevamo pagato al momento della prenotazione su booking.com. Fortunatamente il mio collega, citato sopra, si è opposto all'ingiustizia e, munito di ricevuta di prenotazione, è riuscito a farsi dare per tutti noi dei coupon da utilizzare nel ristorante la mattina per pagare il buffet della colazione, altrimenti avremmo dovuto pagare anche per quella.
Per quello che ho pagato a notte e per il mancato servizio ricevuto nella pulizia e nell'igiene della camera direi che è stata un'esperienza illuminante. Dovessi tornare ad Oak Ridge, molto probabilmente cercherò altre sistemazioni, anche se le persone della reception e del ristorante sono state molto carine e disponibili per quello che potevano fare.
10.0
The extra attention to the guests via text and snacks when arriving
The pillows are too soft and no fan in the bathroom
3.0
The bed was comfortable. The staff was nice.
The room was dirty. There was shredded cheese on a chair in the room. Not just 1 piece it was covered with cheese. Then the air conditioning unit was not working. This was the breaking point for us. When I went to the front desk, I was offered free breakfast for the inconvenience. Not a partial refund. I was not impressed with the offer but was too tired to argue. Needless to say we did not take the free breakfast. We just just left as early as possible the next morning. The 2nd room they gave us was okay but the bed was half ass made and the bathroom only had 1 towel. It was just so disappointing to pay this much for 1 night and it ends up being like this.
10.0
Sehr schöne Lage, sehr ruhig
Das in der Zeit meines Aufenthaltes ( 4 Nächte) keine Zimmer Reinigung erfolgte!
10.0
The property was nice and in a good location.
The room wasn't cleaned every day. We were there 3 nights. Our room wasn't touched. Apparently they only clean every 4th day. This wasn't a cheap place and I really felt disappointed in they're policy on housekeeping. Covid is over. There's no excuse for housekeeping not to clean daily. When we left our trash cans were overflowing. And I made the bed every day.
9.0
The location was great. Shopping and restaurants close by.
There was no laundry facilities. Not just this hotel but most of them now you have to ask for towel and wash cloths every day. If you have 2 people staying for 7 days, they need more than 3 towels and wash cloths. Policy is to change sheets on the fourth day, I had to ask on the fifth day to have ours changed. The beds are to close to the wall. The person that sleeps next to the wall has to crawl up the bed to get in the bed.
7.0
No room cleaning or towel replacement daily. Service in restaurant was extremely slow.
9.0
very very comfortable and clean and staff very friendly and helpful. beds and pillows extremely comfortable
the property itself is a little dated but fittings have been updated so made absolutely no difference to the comfort of our stay.
10.0
Beautiful hotel and a good location. Staff were friendly, the room was spacious and clean. Good place to get a quiet, restful night's sleep.
9.0
cleanliness
No microwave
9.0
convenient location
10.0
very friendly ! very helpful with getting my bill straightened out ! something about 3 rd party thru Booking.com!
9.0
This is a classic hotel in the center of Oak Ridge with a totally 80s architectural style that is unapologetically preserved and very cool. Not your boring box hotel. Rooms are updated with modern amenities. We loved the heated indoor/outdoor pool and swimming outside in late November. All of the staff were very friendly and we enjoyed the food and beverages at the restaurant/bar. Hotel is close to a nice walking trail and within walking distance of a movie theatre.
Curtains didn’t block our morning sun in our room.
10.0
Everything
Price was a little high
10.0
the hospitality
10.0
The room was very clean and comfy as usual. The staff is all friendly and professional. The restaurant was very good.
Everything was great
4.0
outdated. needs an upgrade. dirty pool.
9.0
it’s always clean and the beds are comfortable
FAQs
How much does this hotel cost compared to others in Oak Ridge?
The average price for a rental in Oak Ridge is $224 per night. This rental is $89 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Hotel Oak Ridge - Knoxville. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Hotel Oak Ridge - Knoxville. Enjoy the water!
Is DoubleTree by Hilton Hotel Oak Ridge - Knoxville pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at DoubleTree by Hilton Hotel Oak Ridge - Knoxville?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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