The Gould Hotel
4.3
Excellent(640 Reviews)Hotel in Finger Lakes, NY
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
Located in downtown Seneca Falls, this elegant boutique motel is only a minute’s walk from the Seneca Museum of Waterways and Industry. It features an on-site restaurant and free Wi-Fi access.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
TV
Wheelchair accessible
Family friendly
Map of Finger Lakes, NY
Available Rooms
1 Queen • 139 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 139 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 139 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 139 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 139 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(640 Reviews)100% verified reviews
4.3
My room was clean and comfortable. Food was delicious although half of the meal never arrived at the table.
Restaurant service was poor.Room was very noisy. Server was inept.
4.3
Very clean. Very friendly.
4.3
I thought the room was decorated lovely. There were a lot of spiders on the walls and a lot of very old moldy grout in the shower. The pictures online are a little deceiving because the room itself was much smaller than depicted. Which is fine, just a little disappointing. I was a little thrown off that first thing in the morning when I opened my door to the main hallway I was greeted with the housekeepers cart… it’s almost like they were saying “get the hell out! Byeeee!” lol..
Otherwise I thought it was nice.
Lots of bugs in the room corners, lots of old mold in the grout in the shower. I was a little disappointed I couldn’t control the AC fan (I need a lot of white noise to be able to sleep.) So that resulted in me waking up several times during the night. I was soooo disappointed in the continental breakfast! The website shows pictures of eggs, sausage, etc, but we were only offered dry ingredients. The coffee and bagels were very good, so I don’t want to sound greedy or anything, I just honestly felt a little lied to. For such a lovely hotel and with the magnitude of the history here I just expected a bit more.
4.3
Nice building, room.
No housekeeping service at all during the three days and nights I was there. The breakfasts were awful. Really pathetic. Bad bagels, no protein except for some rather bad yogurt, bad coffee that wasn’t very hot. The staff seemed indifferent to the guests’ needs. When I asked the man at the front desk if there was housekeeping, after two days without, he said yes, and he’d make sure a maid came to my room, but he didn’t.
4.3
historic, clean, comfortable bed, great location.
we were assured the night we checked in there would be a breakfast buffet.
we were the ONLY GUESTS IN THE HOTEL, so the very nice manager brought out bagels, coffee and yogurt.
4.3
Beautiful hotel. Great service. Everyone treated us as we were the only ones there.
The coffee served at dinner and breakfast. Not good.
4.3
Love location and view of Seneca falls! The rooms are unique. Staff always very friendly. Food was great at restaurant. Our server (bartender) was exceptionally attentive and offered suggestions. A nice touch when she offered us bottles of water to take back to our room.
Wish there was better continental breakfast.
4.3
Everything was perfect, staff super friendly across the board and room immaculate. We had dinner in the hotel dining room and it was excellent as was the breakfast. A great experience and my husband and I will definitely be back.
4.3
I have stayed here several times since the pandemic and have seen the progress "back". (My daughter is a local college student) Restaurant/bar with a wonderful menu now available; 2y ago, of course nothing and not their fault. Regardless, our stays back then were still wonderful. This trip, our server in the bar was great and made a mean dirty Martini--so TY. It had been a long day driving, then towing my daughter's vehicle. I choose to not stay in chain hotels. I love the service and care that I receive at the Gould. I will always go back!
The sidewalk was not shoveled after a snow storm. (by 10am) Parking lot was done, but I had to drag my luggage through the snow to get to my vehicle. The city I guess doesn't plow the city parking spots either?? BIG RED FLAG SENECA FALLS: We come here and spend $; please plow the parking spots. I heard the plows MANY times on the street at 0600...TY! Plus: I want a frig in my room please!!! I like cold water and a place to put my leftovers from your awesome restaurant downstairs!
4.3
Lovely old hotel in a historic town. The room was updated,comfortable bed. There was live music in the bar on Saturday. The food was great at the restaurant. All staff were very friendly. Brittany from the front desk helped us get the tv working. John the bartender was very friendly and attentive. We had a great time. The cost of the room was very inexpensive-additional online discount and the off season rate helped I am sure.
Breakfast was included but was continental. We just had coffee which wasn’t very good or hot
4.3
love the history of the hotel but that it’s been renovated. it’s city chic in a little town
nothing
4.3
Location
4.3
Location
Room was clean.
4.3
Location is perfect.
Walls seem paper thin, could hear conversations from the other room easily.
4.3
great restaurant with awesome food! great location near the wineries!
could not stay longer!
4.3
old hotel redone with very nice rooms and a great bar and restaurant.
nothing
4.3
it was convenient as right in the town so we could walk to restaurants and museums
our room was very warm and even when we put the thermostat lower it only went down a couple degrees
4.3
Historic with modern facilities
Noise from street
4.3
Great location and very well done
Location
Service
Comforts
4.3
Very nice, eclectic hotel mixing old-fashioned touches with modern flair but not as many amenities as one might expect from say a NYC boutique hotel. But a nice ambiance.
Breakfast was fine. Hot scrambled eggs and sausage links, bagels, but not much else. They put out cereal but said they ran out of milk. That was annoying. And one front desk staff was just weird. Almost reluctant to be helpful, passive aggressive. Left a bad impression of the stay.
4.3
Great location. Central to all the Finger Lakes
Nothing
4.3
coffee and buffet included
breakfast was ok, need more than 1 toaster and more room for buffet spread. too congested.
bathroom sink drained slow. need curtains on other window in bedroom
and either blinds and or curtain in bathroom,,, too much light coming in from outside lights for sleep.
4.3
Poor
Variety and nothing warm
4.3
great from the minute we walked in. clean and trendy decor
staff was great and the room was clean and well decorated.
4.3
Lovely place. Comfortable and clean. Very friendly staff at reception and cleaning staff. Bar was open and was lovely to wind down with a drink at the end of the day.
Restaurant was not open yet. Limited seating in the bar area so not receptive to a dinner - more snacks. Breakfast was available Saturday but Sunday it was sparse, no coffee, no juice...very picked over.
4.3
It was an interesting hotel, unique, and had all the services we needed nearby.
The mattresses could use updating
FAQs
How much does this hotel cost compared to others in Finger Lakes?
The average price for a rental in Finger Lakes is $462 per night. This rental is $304 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Gould Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Gould Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Gould Hotel?
We found 7 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and tv.