Comfort Inn DeKalb - Adjacent the University
3.4
Average(87 Reviews)Hotel in DeKalb
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
This Dekalb hotel is located next to Northern Illinois University. It features a heated indoor pool and fitness centre and offers free Wi-Fi in every room.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of DeKalb
Available Rooms
2 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.4
Average(87 Reviews)100% verified reviews
3.4
Customer service was amazing. We were immediately greeted and the person working was very kind and helpful when we experienced some technical issues.
The room smelled weird upon our arrival and the smell
Lingered for our entire stay. And the bathtub was very dirty or had some very visible stains.
3.4
My son appreciated being able to log in to our netflix account on the tv.
We stayed here for a wrestling tournament. The breakfast options were not adequate, and I had to take my son to a drive thru to get something to fuel him for his matches. I choose to be gluten free and can usually find something but there wasn't even oatmeal available. Head's up, this hotel is right next to the train tracks and the trains run all night long.
3.4
The lady checking us in was great. Very friendly and helpful. We did get the top floor like requested, away from elevators and ice machines. Bathroom needed some cleaning.
We were there for softball games at NIU.
We were there for NIU softball games. The team was there. The hotel knew previously that 25 member of a team, plus alot of parents, plus the ppl that stayed there for whatever else reasons where there. You plan ahead to have ppl and adequate food prepared!!! Breakfast is 7-10. Got down at about 8:05 and there is nothing but a single waffle maker and some cereal. People are opening cabinets and moving stuff around to dwe if ther ris food somewhere.I go ask the front desk if someone is making more food. She points to a man leisurely chilling doing a crossword puzzle and says he is the breakfast attendant. I go over to him. He looks surprised to have someone bother him. I said good morning, is someone preparing more food. You have an entire softball team plus many others counting on a decent breakfast to get their day started. He said o what is needed eggs or something? I said no! There's nothing! And you have alot of ppl needing fed. Frustrating. Get it together people!
3.4
A little outdated but the staff was excellent. The location was great!
3.4
The location.
Uncomfortable beds, pool area had food on the floor around it and items floating in pool, breakfast was disappointing, children playing computer games on business area computer
3.4
The Saturday evening staff, I believe her name was Destiny did a great customer service job. As the system was malfunctioning and not addressed by the day shift personnel she did a wonderful job in accommodating us. She went upstairs to verify empty room availability to be able to get us and my daughter and her family rooms next to each other as that's what we booked. It took a while to get checked in but that was not the employees fault it was the system failure.
3.4
The service was great
My bed wasn't made in my room
3.4
The closeness to fattys pub and grill
They had nothing but milk to offer with free breakfast. Can I get a juice option.other then that good stuff
3.4
Bed were clean and comfortable.
There as no breakfast. Staff did not keep it stocked. Staff members was rude
3.4
Very clean. Very nice employees.
Breakfast was just ok.
Also, I did NOT specifically request a quiet room- why do you think I did?
3.4
The lady night manager was awesome. After trying and failing to get a Lyft, Uber, and Taxi, we were out of options to get back to the airport. She offered to give us a ride as she was ending her shift. Took 4 of us, baggage, and did not want to be paid. Her car, her gas, and her time after a long shift. Awesome and rare to find anywhere today.
3.4
The front desk staff was friendly.
The room across the hall from me had a big X on the door and was taped all around the edges. Bed bugs?? Also, either there was an electrical short or I had a poltergeist in my room because the light by the sink went off and on by itself several times in the middle of the night.
3.4
The mattress smelled horrible. The hotel was loud all night. The doors inside the room were in need of replacement. Overall it was pretty awful.
3.4
The breakfast was really good
3.4
n/a
3.4
Poor
3.4
The room was big and it was very clean. It had a Jacuzzi bathtub which I was surprised and excited about and the bathroom was very spacious. Bed and pillows were very comfy!
Jacuzzi tub did not work (very disappointing), but at least I could soak in it. The living room tv didn't work, well tv worked but the channels didn't (think the cable box was not working. Bedroom worked ok. Only one set of towels in the bathroom, after done found out the rest were in the other room with the sink. Not sure why, but was ok once I knew. Breakfast-we went down at 8:30 and it was already almost all GONE!! and what they did have was not good. We ended up going out for breakfast, Not what we wanted! Need better coffee as well. Please improve these things and then the rating will be much better! As the hotel has great potential, signs say it is under new management, so hopefully they listen to reviews!! There is a train track on the south side of hotel (I believe south anyway), we brought a fan so not a biggy for us. just be aware.
3.4
Breakfast was ok. Staff was helpful.
I paid extra for a larger room with a pull out couch that we did not get. The pool was closed for repairs. The cable TV kept going out.
3.4
Pool water. Could have been warmer
No tv cable. Staff although explained why. Under new owner and he was having difficulty with cable company
3.4
There was no breakfast made after 8am because there was only 1 employee and he said he did not have time to make any. This includes no coffee
Staff was rude, was told pool was working and when we got there no pool, no cable it was out
3.4
n/a
n/a
FAQs
How much does this hotel cost compared to others in DeKalb?
The average price for a rental in DeKalb is $167 per night. This rental is $48 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Inn DeKalb - Adjacent the University. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Comfort Inn DeKalb - Adjacent the University pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn DeKalb - Adjacent the University?
We found 8 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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