MainStay Suites Dubuque at Hwy 20
3.4
Average(196 Reviews)Hotel in Dubuque, IA
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Conveniently located two blocks from the junction of Highway 20 and Highway 32, the MainStay Suites hotel in Dubuque is just minutes from the downtown area.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Dubuque, IA
Available Rooms
Queen Suite - Non-Smoking
1 Sofa • 548 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom Queen Suite - Non-Smoking
1 Queen • 495 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Suite with Two Queen Beds - Non-Smoking
2 Queen
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Queen Suite with Roll In Shower - Accessible/Non-Smoking
1 Sofa
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Suite with Tub - Accessible/Non-Smoking
1 Sofa
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.4
Average(196 Reviews)100% verified reviews
3.4
The location was good. The breakfast was not great, we usually skipped it.
A magnetic sign on the fridge in our room said "lite housekeeping" was available on request (to make up the bed, take out trash, clean bathroom). We requested it and NEVER received it. Were told at the desk that it wasn't provided.
3.4
These are not hotel rooms, they are apartments! The rooms are huge! We stayed in a two queen room. There were two separate bedrooms with a queen bed in each! and the living room had a sleeper sofa. The room is huge. it really needed more furniture because it looked empty. The kitchen area was very nice and spacious as well as the bathroom. We know where we are staying the next time we are in town! There are 3 tvs in the room we had. One of the remotes was missing so as not to be charged for a remote, my wife went down to the front desk and they apologized saying sometimes the maids get them wrapped up in bedding and gave her a different remote. Not long after the manager came to the room to make sure everything was working properly. Much appreciated!
There was nothing to dislike.
3.4
it was nice for the price
I booked two nights  The TV didn’t work for the two nights that I stayed there.  The TV was working when I checked there when I went out for dinner and came back it was not working.  I called the front desk. They came up and it still did not work.
3.4
I've asked last several times to be away from highway noise and it didn't happen.
3.4
Breakfast
Cleanliness
3.4
Just the company I had otherwise nothing about the hotel was worth it
The staff were a bunch of idiots. They ran my card and it showed approved on my end and also showed as a pending transaction in my account, but tried to tell me it was declined on their end. They also did not inform us until after the fact that they require a cash damage deposit, to which we were told 3 different amounts for this damage deposit ($50 first, $100 next, and then $250). None of them spoke very good English. The front desk guy came up to our room twice within a few hours between 730 and 1030 at night because they kept trying to run my card even though it showed approved on my end. Then they tried to deny us our damage deposit. We ended up having to call the cops out to the hotel to get our money back for the damage deposit and to get it clarified to them that the transaction for the room had been approved. Every time we tried to explain it to them they didn't understand and would constantly interrupt whoever was talking. The room was ok, we had a kitchenette in there but the silverware and plates/bowls were dirty. Definitely not worth $106 to stay for 1 night.
3.4
Rooms are very clean
I like everything about the main stay
3.4
Price
Billing
3.4
location was convenient and easy to get to. Restaurant options were near by. easy to get to places.
Breakfast was uninspiring. Room felt dark and worn. Need to tell them to put a bulb in one of the lamps.
3.4
Stayed here several times. Clean, quiet. Nice place.
Staff barely visible.
3.4
The price wasn't so bad and we were allowed to have our dog
It was dirty and the staff was weird
3.4
Great location
3.4
Room was clean and quiet. There was plenty of room. Check in was easy.
Cable TV in main room not working. Room had faint cigarette smell. Refrigerator handle was peeling off. Red stain on bed spread. wall damage in main room. Towels were stiff as if they had not been thoroughly cleaned.
3.4
I loved the convenience of being right off the highway close to our event
I did not like the cleanliness. It was fairly clean but there were food stains in the chairs like they haven’t been wiped. I think someone may have smoked in our room before because it reeked of cigarettes and had a bag on the fire alarm like they were trying to cover it up? I would stay again but maybe in a different room.
3.4
location
no breakfast in the morning
3.4
clean place great value
should have more to offer for breakfast
3.4
Comfortable
No Complaints
3.4
The staff is so friendly and helpful. Everything was clean. The only downside was the sofa bed, but other than that good.
3.4
Loved the room we had. It had a kitchenette and a separate bedroom. It was perfect for us.
3.4
The property was clean; room was clean, and the facility was quiet. The staff was great and very helpful.
3.4
it was very clean and quiet.
nothing
3.4
The accommodations were clean and comfortable.We were very pleased the room was more like a charming little apartment than just a hotel room.
Helpful staff.Great accomodations a a very reasonable price!
3.4
This property was the worst property I have ever seen
Wvwrything
3.4
price
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3.4
the floor was sticker and bed was not great
3.4
Quiet location, nicely updated desk and food area, very comfortable beds, full size refrigerator, long counter in room. Staff friendly and helpful. Very nice outside seating areas.
Room 206 smelled like stale cigarettes. The kitchen is very old. Plastic peeling off refrigerator handles, very old microwave, element cook top with dirty foil trays. Ergonomic chairs would have been great, except they were very dirty, so that no one wanted to sit on them. Dark, dirty areas on bedspread. What looks like a greasy handprint on the wall above the beds headboard. Sadly, this could have been a really nice room.
3.4
convenient location
lots of space
bed was decent
kitchen was filthy, nothing was wiped down, microwave had food in it and was dirty. walls spattered with food. food/dirt on floor in kitchen area.
3.4
The location.
Dirty.
Hair in my tub and shower had to be cleaned out. Stove not clean and had a small Raman noodle sitting on it. Microwave not clean. Hole in my bathroom door... Just makes the stay unsettling.
Did not sit on the couch... Stained and did not look clean. Stains in cabinets. Film on everything. I went out and bought antibacterial spray and wipes so I felt better about being there. Floor in kitchen felt sticky. Kept my shoes on.
2 lights out in bathroom.
There were cigarette butts on the ground entering the hotel
Make up stains on my wash cloths...
Wanted staff to know the hike in the door wasn't from me. They were aware of the issue... Why even rent the room out?
This place was not worth $150... Can and have stayed in much much nicer and cleaner places for that. I would have rather pain 2 nights at an AirBNB even though I'm only staying one.
I come to Dubuque quite a bit. I tried this hotel and will not be back.
I'm probably forgetting to mention some things but these are the highlights.
Not enough room below to add all pics.
3.4
It was good
More selection
3.4
The location
Never send no staff and it was hair all over my bed. Not cool
FAQs
How much does this hotel cost compared to others in Dubuque?
The average price for a rental in Dubuque is $246 per night. This rental is $110 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at MainStay Suites Dubuque at Hwy 20. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is MainStay Suites Dubuque at Hwy 20 pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at MainStay Suites Dubuque at Hwy 20?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.