Baymont by Wyndham Helena
Hotel in Helena, MT
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Baymont Inn & Suites Helena is nestled at the foot of the mountains, close to many quaint historic sites like the Montana Historical Society Museum, known locally as Montana's Museum.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Helena, MT
Available Rooms
2 Queen • 290 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King • 538 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews7.0 / 10.0
Good price, especially considering the prices of other hotels in the area at the time.
Sometimes the doors would slam loudly.
8.0 / 10.0
Clean. Friendly staff
First time I was ever handed a plunger when we had toilet problems.
No staff enter rooms to clean them for more than one night stay. Had to put our towels and garbage in the hall and take in new ones. Is this just a way to not have to pay staff? Why am I paying to stay somewhere the service is non existent?
1.0 / 10.0
There was little to like about this property however, the location was generally good.
Customer Service at arrival was awful - The Front Desk Agent cancelled my Booking.com reservation as I was standing there checking in (I received the notification on my phone as I was checking in!). The Front Desk Agent, although apologetic that she cancelled our Booking.com reservation refused to book us back in at the same rate. Unfortunately with a family of five and a small dog arriving at 9 p.m. we were left with little choice but to accept what they gave us.
We loaded into the cramped room and the roll away bed we had ordered was not there so we had to call for that. After moving furniture out of the way they jammed the roll away bed in. We were dismayed to find the the bathroom was incredibly run down and very dirty.
4.0 / 10.0
The gal who checked us in was sweet and amazing and very helpful
The breakfast gal on monday morning was rude angry Nothing was stockedit was all empty Everything was cold the biscuits were hard and Not a very large option as stuff the pancake batter was empty and when She was asked to fill it. She got cranky and rude about it.
One of the only reasons we stayed, there was for the pool, and yah closed the pool Monday morning for the kids, and that's when they were gonna go swimming. No explanation, it was just closed that's unacceptable.
7.0 / 10.0
ideal for a stopover
8.0 / 10.0
The staff in reception were very helpful. A big thankyou to Bektas for helping take my suitcase up the stairs and with trying to get a taxi to the airport. The room was clean, comfortable and in a central location.
Would have liked a small fridge in the room
8.0 / 10.0
The staff, to a person, was sincerely pleasant and accommodating. Having stayed in a 5-Star luxury resort in the Pacfic Islands recently, I can honestly say the staff of the Baymont could give pointers to some other hospitaliers.
The bed was very comfortable.
The room was clean.
In spite of the room being near parked cars and on the ground floor (with guests above us), we spent a nice quiet night.
Cookies were available in the evening, which was a nice touch.
Breakfast was just fine.
While all was clean, the bathroom could use some updating...or replacement.
8.0 / 10.0
Big room, comfortable king bed. Staff is friendly and helpful.
Common areas need some sprucing up.
1.0 / 10.0
the property was very outdated!!! Not clean at all!
5.0 / 10.0
Staff was nice
The texture on the ceiling was falling off and there were 2 large areas where it was missing. Also no privacy curtains so you couldn't open the main curtains and let the daylight in without people being able to see in as well as the screen looked as if it had been torn off the window at one time.
8.0 / 10.0
The comfortable bed and pillows. Always enjoy a nice shower; so having plenty of towels and wash cloths and soup was a bonus for us.
Being a vegan person, I would have liked to see more fruit options for breakfast; bananas, apples, nuts, etc.
6.0 / 10.0
Staff was awesome, breakfast was substantial rooms were pretty clean. Nice air conditioning. Pet friendly.
Luke warm water in the shower. Mold on the bathroom ceiling. Very dark in the rooms (Lack of lighting)
1.0 / 10.0
staff was good room was clean and comfortable
no hot water. none. at anytime of day. cold showers suck
we were told the boiler broke down and the owner didn’t want to replace it. I guess he doesn’t want us to come back.
we go every year for a baseball tournament and will not choose this hotel again because of his attitude that it didn’t need replacing.
3 days of cold showers.
and the staff was very understanding and said they wished the owner would be more considerate of the guests.
7.0 / 10.0
The price & location. The hallway needs new carpet badly. Made me nervous about the room. Turned our room was very clean. Towels super soft. Breakfast great...choice of pancakes, eggs, sausage, biscuits & gravy. Staff friendly & they were working very hard.
1.0 / 10.0
close to the food stores
mold in the bathroom
5.0 / 10.0
Location was excellent for us as the family we was visiting was in the same area.
Bedding and pillows was comfortable.
Intial disappointment was the back entrance to the hotel going to the room the stairs and entry way was dirty and looked as if they hadn't been clean for a while. The room had a broken tile in the bathroom that was movable and cracked. The room itself was clean bedding wise. Floor under the bed had not been cleaned thoroughly.
Breakfast was disappointing. Barely any options to choose from and was poor regarding cleanliness and safe serving/handling for each guest.
Had an incident where our key cards wouldn't work and we still had 2 days left on our stay was unable to reach anyone at the front desk, went downstairs middle of the day to find someone and there was a sign saying will return later with no indication how long before someone would get back and we had somewhere to be. Had to find a housekeeper to let us in so we could get to our belongings.
Only continued to stay due to not knowing much about the area and the hotel being right near family.
For the price of the stay it was definitely not worth it. Will look to book elsewhere for our next trip.
10.0 / 10.0
Clean room, comfy bed.
7.0 / 10.0
Ok nice to have the options 👍
Entering room very dark. No lite, yet mirror there. couldnt see 😳 overall stay was very good. Quiet area. And, no reason pool open till midnite. Hallways shd be quiet by 9pm. Travellers need peace & quiet. Tk u
8.0 / 10.0
Clean , neat, good parking, good breakfast
Nothing
8.0 / 10.0
good value.
room next door was loud until around 3:00 in the morning.
9.0 / 10.0
staff was friendly and courteous
not much parking
7.0 / 10.0
All went well Thank you, Nothing to Add to That. Apprecitate you all.
10.0 / 10.0
the staff was phenomenal!!! Cheryl that works the night shift was fantastic! as well as Misty during the day! both went above and beyond to make sure we were taken care of!
no negatives this trip!
9.0 / 10.0
Location right off the interstate and grocery store along with gas station nearby was very convenient.
I would recommend this place fir a clean quiet place with good breakfast.
Couldn't stay another night due to a winter storm moving in.
10.0 / 10.0
convenient location, no hassle and amazing room for the price!!!
Not the lack of the elevator, but the noise from the young kids running up and down the stairs and hallways.
FAQs
How much does this hotel cost compared to others in Helena?
The average price for a rental in Helena is $204 per night. This rental is $112 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Baymont by Wyndham Helena. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Baymont by Wyndham Helena. Enjoy the water!
Is Baymont by Wyndham Helena pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Baymont by Wyndham Helena?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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