Extended Stay America Suites - Dallas - Plano
3.2
Average(49 Reviews)Hotel in Plano, TX
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
This hotel is located in Plano and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi, grab-and-go breakfast, and a 24-hour front desk.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Plano, TX
Available Rooms
One Bedroom Suite with 2 Double Beds - Non-Smoking
2 Double • 301 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Deluxe Studio with 1 King Bed - Non Smoking
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Studio with 1 Queen Bed - Non Smoking
1 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Studio with Two Double Beds - Non-Smoking
1 Sofa • 301 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Deluxe Double Studio - Disabilty Access/Non-Smoking
1 Double • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.2
Average(49 Reviews)100% verified reviews
3.2
Location
The staff said they have no rooms available and our confirmation number doesn't matter and sent us on our way after driving 13 hours through the Colorado, New Mexico and Texas heat.
The staff told us to call Booking.com for ANY refund, reimbursement or compensation.
She didn't even apologize for ANY inconvenience!
3.2
nothing
staff took forever to get me set up smelled like smoke all the way even in the room and it’s supposed to be a non smoking place. dirty place
3.2
the location
took awhile for someone to get to the counter, didn’t bother telling us the pool was shut down,there was no breakfast or coffee made, the room was dirty, the pull out couch had a ton of crumbs inside of it so we couldn’t use it.
3.2
There was no breakfast. They served frozen muffins
The room was not very clean. Hair everywhere, I cleaned the bathtub out and it was nasty. There was a dead roach in the kitchen. If I knew they were not going to actually have breakfast I would of went somewhere else cause frozen muffins isn't breakfast.
3.2
The staff was disengaged and rather incompetent. I got locked out of my bedroom multiple times because the key card stopped working each week on the billing day, plus once in the middle of the week "so that you would have to stop by the reception and we could tell you that your next billing is due in two days". The cutlery provided was barely school cafeteria level. My bathroom initially didn't include a toilet brush, and when I asked for it, I was given one without a holder. I had to extend my reservation by a week and they didn't tell me I had to check in again, so I got locked out one more time. I ultimately left one day early and the receptionist was unable to refund the last night. Definitely not worth the $100+/night they're charging.
3.2
The location was good and the room was spacious and clean.
There was no breakfast when we checked even though the listing said there would be.
3.2
Nothing there for breakfast. Just coffee and a muffins
Better service
3.2
The staff gave a key to someone that was not on my reservation, to my room. My price changed even though I reserved under a certain price. Never did it say anywhere there was a pet deposit. And my reserved room wasa bigger room then I reserved so they made pay a higher price. Wouldn't honor the price.
3.2
Did not like anything about this hotel we do not recommend and will never return.
No breakfast served, pool closed during entire stay, not very clean room upon arrival, no front desk person upon our arrival and we were not able to check in until an hour late. Extremely unsatisfactory experience at this hotel.
3.2
Horrible service
Everything
3.2
Didn't try the breakfast. Location was excellent and very close and convenient to my family's residence.
There was no coffee maker in the room, although that was advertised online. I called the front desk and had to go downstairs to get it from the staff. Short on luggage carts -- apparently only two for the entire hotel; I didn't have use of one at checkout time.
3.2
Nice comfy bed
The room had a mini kitchen but no cups, silverware etc. no pans for stove
3.2
Nice clean room, close to everything
Hotel runs out of pots, pans, etc.
FAQs
How much does this hotel cost compared to others in Plano?
The average price for a rental in Plano is $240 per night. This rental is $132 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites - Dallas - Plano. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Extended Stay America Suites - Dallas - Plano. Enjoy the water!
Is Extended Stay America Suites - Dallas - Plano pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Suites - Dallas - Plano?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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