Candlewood Suites Plano East, an IHG Hotel

3.8 / 5.0

Good(175 Ratings)

Hotel in Richardson, TX

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated 3.4 km from Historic Downtown Plano, Candlewood Suites Plano East, an IHG Hotel offers 2-star accommodation in Plano and has a fitness centre, a shared lounge and a terrace.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Richardson, TX

Nearby attractions

AT&T Stadium

47.8 mi

The Dallas Arboretum and Botanical Garden

20.5 mi

Choctaw Stadium

46.7 mi

Perot Museum of Nature and Science

26.7 mi

Available Rooms

Studio Suite

1 King or 2 Queen • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Studio Queen Suite

1 Queen • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Studio Suite

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

One-Bedroom King Suite

1 King • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Candlewood Suites Plano East, an IHG Hotel

$$$$

3.8 / 5.0

Good(175 Ratings)

Hotel in Richardson, TX

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated 3.4 km from Historic Downtown Plano, Candlewood Suites Plano East, an IHG Hotel offers 2-star accommodation in Plano and has a fitness centre, a shared lounge and a terrace.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Richardson, TX

Nearby attractions

AT&T Stadium

47.8 mi

The Dallas Arboretum and Botanical Garden

20.5 mi

Choctaw Stadium

46.7 mi

Perot Museum of Nature and Science

26.7 mi

Available Rooms

Studio Suite

1 King or 2 Queen • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Studio Queen Suite

1 Queen • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Studio Suite

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

One-Bedroom King Suite

1 King • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.8 / 5.0

Good(175 Ratings)

100% verified reviews

4.5 / 5.0

Aug 2023

Superb

Satisfied! will book again. Thanks

Very nice clerks

0.5 / 5.0

Aug 2023

After many years of use, I'll never take another booking.com reservation sight unseen.

I didn't stay. I forfeited the expense and left because it was not what I thought I'd reserved and it smelled unpleasant, did not look comfortable, and I was in general uncomfortable with the place. Once the front desk person appeared she was very pleasant, but would not give a refund, and now mysterious extra charges are occurring on the card, which I've had to cancel.

As soon as I walked in there was that overpowering potpourri or spray smell people put on everything to cover bad odors or uncleanliness. It devolved from there.

1.5 / 5.0

Aug 2023

Terrible experience

The general manager

4.0 / 5.0

Mar 2023

Comfortable room with great pillows. nice location.

the room was comfortable … nice set up

All the stragglers hanging around in the lobby.

4.5 / 5.0

Mar 2023

Superb

Great location. Had all the extra needed to make it a great stay.

5.0 / 5.0

Oct 2022

Exceptional

Easy access, quiet atmosphere, large rooms.

5.0 / 5.0

Sep 2022

Room was very comfortable, until I saw the two large roaches.

Found 2 large roaches in my room.

5.0 / 5.0

Sep 2022

Exceptional

Everything was great for us! Amy was great, the guy that works the front desk in the mornings was great, the rooms were comfortable, the kitchenette was a super plus, bathrooms are big. We enjoyed our two week stay.

2.5 / 5.0

Aug 2022

this place was not worth it if the money I paid.

it’s staff

internet was terrible and couldn’t sleep in my entire stay due to low quality bed and pillows

5.0 / 5.0

Jul 2022

Exceptional

The front desk is very friendly, I am very grateful

4.5 / 5.0

Jul 2022

Great place for everyone!

Location, home like feel, staff is super helpful & rooms are great

I wasn't dissatisfied with anything in particular

4.0 / 5.0

Jun 2022

Watch out for the hidden fees for pets. There is no Breakfast here.

Breakfast???? There was not any free Breakfast!

The hidden fee for my dog. I truly would not of stayed there if I was going to pay anoth $100 for him

4.5 / 5.0

Jun 2022

The helpful, kind, and professional staff enabled me to help appreciate my stay.

The staff at the desk, Albert was very professional and kind. He was very accommodating and polite! Very helpful when I had to change rooms.

I had to request to change my first room because I pulled back the sheets and there was a LARGE BLOODY STAIN in the middle of the mattress!! THAT’S someone’s body fluid!! It was totally disgusting! The second room’s kitchen floor was dirty and there were brown stains on the walls in the bathroom! Also, there were customers smoking cannabis in their rooms which filled the hallways on the 5th floor!!! I realize people have to use it for medicinal reasons but when in a public facility, they should resort to the cannabis without the smell.

1.0 / 5.0

May 2022

Could not stay

The front desk representative was very friendly and did all she could to assist us☺️.

The room we were given had an adjoining door. The adjoined room had a dog in with the residents. The dog barked at every little noise and the owners did not try to keep the dog quiet. The entire facility has an odor. Also, it was obvious that there were many people who live in this facility… they are not just there for a night or two.

4.0 / 5.0

May 2022

Very good

did not eat breakfast since I had to leave at 3AM to catch a plane

3.5 / 5.0

Apr 2022

Good

clean and the view was nice

3.5 / 5.0

Apr 2022

Good

Candlewood cupboard Good linens Free coffee

Near unclean roadside and no good shops in walking distance Limited fresh air in room with small window opening No kettle to make a good cuppa tea. Shower blast

4.0 / 5.0

Apr 2022

Bad interaction on the front end with the Front Desk Clerk

Location

I booked my room through Booking.com with the selection of a ground floor room. I had other options prior to booking at other hotels that would have been cheaper, but not a ground floor room guaranteed. When I arrived on Thursday at this hotel, I was told there was no ground floor room available. They could give me a room on the third floor. I showed the front desk clerk the printout from Booking.com confirming my room and that it would be a ground floor room. They told me Booking.com made a mistake and didn't convey this information to them. The entire interaction was extremely unpleasant. I called Booking.com immediately while I was in the hotel lobby with the front desk clerk present. Booking.com resolved the issue with the front desk clerk and I was then given a first floor room. I reserved this room and paid for it two months before my trip. I think this hotel made a guarantee they never intended to fulfill. There were no apologies and the front desk clerk would not look directly at me once she spoke to the Booking.com representative. Very unprofessional. I plan on visiting this area frequently in the upcoming year. I also plan on avoiding this hotel in the future. I stayed there one month ago and used Booking.com and requested a first floor room. Upon my arrival last month, I was given a key to the third floor at that time as well. I showed a different front desk clerk my printout from Booking.com and he immediately changed it to a first floor room. I think they're doing a bait and switch. I'm very displeased.

FAQs

How much does this hotel cost compared to others in Richardson?

The average price for a rental in Richardson is $259 per night. This rental is $164 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Candlewood Suites Plano East, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Candlewood Suites Plano East, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Candlewood Suites Plano East, an IHG Hotel?

We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.

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$$$$

Candlewood Suites Plano East, an IHG Hotel

Hotel in Richardson, TX

Reasons to book

About this hotel

Amenities

Map of Richardson, TX

Nearby attractions

Available Rooms

Studio Suite

Studio Queen Suite

King Studio Suite

One-Bedroom King Suite

Candlewood Suites Plano East, an IHG Hotel

Hotel in Richardson, TX

Reasons to book

About this hotel

Amenities

Map of Richardson, TX

Nearby attractions

Available Rooms

Studio Suite

Studio Queen Suite

King Studio Suite

One-Bedroom King Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Richardson?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Candlewood Suites Plano East, an IHG Hotel pet friendly?

What amenities are available at Candlewood Suites Plano East, an IHG Hotel?

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