Extended Stay America Select Suites - Chicago - Naperville - West
Hotel in Naperville, IL
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
This Extended Stay America - Chicago - Naperville - West is located in Naperville and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Naperville, IL
Available Rooms
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
1.0 / 5.0
Nothing
Bathroom was dirty and no toilet paper. NO coffee maker, iron, hair dryer, and only a bar of soap for toiletries. Carpet was dirty and sticky. Sheets were scratchy. No extra blanket or pillow available when we asked. We've stayed at Extrnded Stay locations before, this was nothing like we expected. No utensils, plates, nothing but an empty, dirty room. VERY upset and unhappy.
0.5 / 5.0
After driving 900 mi., 11:30pm with confirmed reservations we were told no rooms available and they did NOTHING to assist because we booked thru Booking.com. We called ESA corporate who made new reservations 18mi away; we drove there and were again told no rooms available, again they did nothing to assist. We found accommodations with a competitor. Now I find ESA billed my credit card. At the advice of my attorney I will be filling complaints with the Illinois State Attorney General, the BBB and the Department of Veterans affairs. Absolutely horrible experience will never consider Booking.com or ESA again.
4.0 / 5.0
close to the tollway
3floor hallway to much smoke smell bad
0.5 / 5.0
The Panera right outside the hotel.
It was extremely dirty, place is run down. There were cigarette butts in the hallway outside our room. Carpet in hallway and elevator were probably never vacuumed. There was hair in the sink and floor of the bathroom. Hair in the shower. Food splatter stains outside the fridge. Table was dirty. We cleaned everything down with wipes.
0.5 / 5.0
location and rate
front desk was rude, toilet was dirty, bathtub and sink had hair in it, room was beat up and needs updating and repairs
0.5 / 5.0
They didnt give me a room saying it was FULL
Their attitude and behavior
4.0 / 5.0
No one bothers you
Everytime I go here the fire alarm goes off kind of annoying they need to fix that
0.5 / 5.0
I booked room online.
Had a confirmation number and email.
I arrived on time and was told that there were not any rooms available.
The hotel was over booked.
Then I had to go find a different place to stay at the last minute and paid a premium price.
1.0 / 5.0
Location
Stinking bad smell with cockroaches.
2.0 / 5.0
Location
Room was not clean......at night when I went to the bathroom I saw roaches in the bathroom.
Room has been abused and not well maintained
1.0 / 5.0
Breakfast?
Filthy hotel. Decrepit building Seriously if you have to ask then you need to get out from behind your comfy desk & walk the facility?
3.5 / 5.0
The furniture was damaged and old.
The grab and go breakfast
3.5 / 5.0
it was clean and comfortable
it is very understaffed so it was hard to have certain requests or questions answered
0.5 / 5.0
Roaches in the rooms, bed not made and trash not emptied. Moved to a 2nd room and it had roaches too. Left after my 1st night and stayed elsewhere.
0.5 / 5.0
Nothing
Everything was awful. The room was disgusting. It smelled like marijuana. The bathroom was gross and the toilet was dirty. The floor in the bathroom was covered in something slippery.
3.0 / 5.0
Dirty room in one and so moved to another and the AC didn’t work properly
Antiquated, needs faced lift and working appliances
2.5 / 5.0
It was close to where I needed to be.
The “booking” through this site was bogus.
There was no available room.
4.0 / 5.0
Friendly staff. Clean room. Nice kitchen.
It was very busy. Lots of traffic all night up and down the halls.
FAQs
How much does this hotel cost compared to others in Naperville?
The average price for a rental in Naperville is $208 per night. This rental is $107 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Select Suites - Chicago - Naperville - West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Select Suites - Chicago - Naperville - West pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Select Suites - Chicago - Naperville - West?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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