Holiday Inn Express & Suites San Antonio Frost Bank Center, an IHG Hotel
Hotel in San Antonio, TX
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Offering an outdoor pool and a fitness centre, Holiday Inn Express & Suites San Antonio Frost Bank Center, an IHG Hotel Antonio SE by AT&T Center is located in Martindale Army Air Field. Free Wi-Fi access is available.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of San Antonio, TX
Available Rooms
1 Double • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
0.5
It was canceled
We called booking and we called the front desk.
Buckinghad us car front desk and tell them to accept cancermation so I did.
So there was no state
4.5
La ubicacion
La carpeta del pasio estaba deteriorada.
4.5
Bed and air conditioner
Location
5.0
All of it, the Hotel was so clean the pool was nice and clean the morning Breakfast, both mornings was great. Would stay there again if I happen to need a place in that part San Antonio in the future
Not a big deal but the bathroom lighting is a little dim. But I know they are low usage lamps.
3.0
The staff was welcoming and friendly!
The curtains on the window in the rooms were absolutely filthy! I didn’t want to touch them
In capacity. Visible stains and dirt on them.
5.0
everything was great
N/A
4.5
The included breakfast was actually good! Other places just have stale pastries or cereal but this place had a wide selection. I also like that this location feel relatively safe and it is relatively clean
I was annoyed there were some mystery stains on walls and on the chair in my room plus the Keurig was dirty but those issues would not stop me from staying here again or recommending it to others.
I’m also not a fan of that $50 hold it takes too long to be removed
4.0
Clean rooms, very comfortable beds, very friendly housekeeping and cooks, breakfast was amazing! Most of the staff were so nice, especially evening staff
The floor in our room was very dirty it left our feet almost black, one staff member in the front wasnt very pleasant, a staff was cleaning the front of the building and I slipped and fell along with my 1 year old toddler she fell and hit her head and I fell and hurt my knee very badly yes there was a warning sign but he was mopping the flooring outside in the front in the middle of a rain storm which was confusing he was very nice and helped me up it wasn't his fault obviously but why did they have him cleaning the outside floor in the middle of a rainstorm??? Also they need more ice machines there are none on the bottom floor. Also there is only one entrance onto the property at night they close the other gate you have to drive completely around to reach it, not sure if this is done for security reasons.
5.0
Excellent Hotel 5 min away from Downtown n close to At&t Center. Excellent Breakfast choices
1.0
Do not stay at this hotel!
They blamed everything on using a 3rd party when we wanted a receipt; when we wanted to leave a day early; when we wanted to switch rooms.
The staff’s lame excuse for everything is “you booked through a third party.”
5.0
Breakfasts excellent...clean..location
Construction outside..
5.0
I was impressed the moment we walked into the hotel. There was a clean fresh smell as you entered the lobby and we were immediately greeted by a friendly staff member.
Their hot breakfast was delicious and the food was fresh.
Absolutely zero complaints.
2.0
The breakfast was good. The Evening shift Desk receptionist was out standing. He help me with getting extra towels and trash bags when room we not serviced. The GM was working very hard to ensure breakfast area was ready for hotel guests. She was doing most of the work compared to the lady that was assigned breakfast items ready.
Housekeeping was not good. Room was not clean daily. When the room was serviced only the bed was made clean towels were given. Room was not vacuumed and tables, tub, sink were not cleaned,
The room did not even have door sign to put out to have the room clean which is unusual. They were two other signs.One not to change towels or sheets and the other I ‘m busy.
Elevator floor was always dirty.
There was no water in the water cooler in the workout room.
The hand sanitizer station in the breakfast area were empty everyday
The back gate should open earlier because of the road construction at the main entrance. Back gate should open at 7AM and close at 10PM for guests convenience
4.5
Clean quiet room.
Friendly welcome
4.5
I booked 3 nights online and could NOT get a refund for the last night when I checked out early.
5.0
clean
nothing
3.5
No hot water
5.0
We loved and enjoyed our stay in here the whole staff was professional friendly and polite. The whole place was extra clean breakfast was warm and fullfiling to my kids. All in all we had best time in this Hotel.
3.0
good service, very clean
front desk personal not very helpful or kind
4.0
Comfortable beds
Room smelt very clean
Musty smell in the hallway on the 2nd floor.
Hairs in the bathroom. There were no turkey meat options with the breakfast and I don’t eat pork.
4.0
Typical Holiday Inn express, I can count on clean and quality
A little awkward to get to at night gate is locked
4.5
I thought the breakfast was tasty and their was a variety of different foods. Something for everyone to enjoy. I especially loved the egg cheese omelette. The tea section could’ve more selections. Chamomile tea should be added as well as mint tea.
The elevator took a long time to come to 4th it was a bit slow.
2.0
The breakfast was okay. When I checked in, the front desk clerk named SABRINA was professional and helpful. She even changed out my room for another because I had some concerns about the cleanliness. She was pleasant.
I decided to stay an extra day and worked/was gone the entire day. I made sure to re-book my room with Sabrina that morning. However, when I returned, Trish was at the front desk. She had NO customer service. She confronted me about paying for my room. I was so confused. She kept saying she couldn't help with helping me to understand what the problem was. All she knew was that I didn't pay for my room. I was outdone. After I repeatedly questioned Trish, she decided that my attitude was bad and told me to leave. We went upstairs to gather my things and I left. I will NEVER stay here again. Eventually she told me that my card did not go through when I booked the room. I had no idea. No staffer ever called me about it. This situation could have been resolved really simply if Trish had been a better employee.
FAQs
How much does this hotel cost compared to others in San Antonio?
The average price for a rental in San Antonio is $251 per night. This rental is $149 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites San Antonio Frost Bank Center, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites San Antonio Frost Bank Center, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites San Antonio Frost Bank Center, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites San Antonio Frost Bank Center, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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