The Gates Hotel Key West

Bed, View (from property/room), Photo of the whole room, Seating area, Bedroom

Patio, Day, Garden, View (from property/room), Balcony/Terrace, Seating area

TV and multimedia, Decorative detail, wardrobe

3.5 / 5.0

Average(1,526 Ratings)

Hotel in Key West, FL

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Offering an outdoor pool and a restaurant, the Gates Hotel Key West is located off US-1 and 11 minutes' walk to Key West Tropical Forest and Botanical Garden. Features include free WiFi and 1 welcome cocktail.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Key West, FL

Nearby attractions

The Key West Butterfly and Nature Conservatory

5.1 mi

Mallory Square

5.6 mi

Southernmost Point of the Continental U.S.A.

5.2 mi

The Hemingway Home and Museum

5.2 mi

Available Rooms

Garden View King Room -Newly Renovated

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Garden View Double Queen Room -Newly Renovated

2 Queen • 312 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe King Room with Pool View -Newly Renovated

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Queen Room with Pool View -Newly Renovated

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Garden View Double Queen Room - Accessible -Newly Renovated

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

The Gates Hotel Key West

$$$$

3.5 / 5.0

Average(1,526 Ratings)

Hotel in Key West, FL

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Key West, FL

Nearby attractions

The Key West Butterfly and Nature Conservatory

5.1 mi

Mallory Square

5.6 mi

Southernmost Point of the Continental U.S.A.

5.2 mi

The Hemingway Home and Museum

5.2 mi

Available Rooms

Garden View King Room -Newly Renovated

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Garden View Double Queen Room -Newly Renovated

2 Queen • 312 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe King Room with Pool View -Newly Renovated

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Queen Room with Pool View -Newly Renovated

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Garden View Double Queen Room - Accessible -Newly Renovated

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.5 / 5.0

Average(1,526 Ratings)

100% verified reviews

2.5 / 5.0

Nov 2024

Ce fut ok sans plus

. Propreté

Aucun petit déjeuner malgré le prix important pour une nuit. Insonorisation médiocre

1.5 / 5.0

Mar 2024

Overpriced and Very disappointing

fitness facility

1. Room keys did not work for duration of stay so hotel staff had to let us in our room every time we left. Very inconvenient. 2. TV in room did not work. 3. Gap underneath room door let in bugs. 4. Hotel would not take credit cards --made us use ATM for cash; max limit was $100 and high ATM fee for each withdrawal 5. Chickens woke us up every morning at 4am

2.5 / 5.0

Mar 2024

Don't expect great service. Sneaky donation charges, check your bill!

The pool and outdoor bar area is great. Lots of lounge chairs and umbrellas if needed. The bartender, Zoey, was the best!! Personable, attentive and pleasant. She made the experience enjoyable, the way you want to feel when you're on vacation.

Not good customer service. We are still trying to get an answer for a charge on our bill that should not be there. They are not responding, still, after 4 attempts. They are charging for a donation fee per night, $2.45, that they will write off, and you get to pay for it, without your consent. If you’re a real sound sleeper then you won’t mind the roosters crowing, starting at 5am, and continuing all day long! You don't need an alarm clock. They will do the job! The atmosphere of the room was so, so. Not a fan of bathroom barn doors that don't close enough to give privacy. We were able to go to the neighboring hotels, that were sister hotels, and had the worst experience at the pool bar at 24 north. We were practically ignored by both of the bartenders working that evening. The man and woman that worked that evening were not interested in customer service. Just chatting with one or two people at the bar. And we are not picky, believe me! They were not even busy, just busy doing nothing! We were wondering, is it just us? NO, we spoke with other guests that agreed.

0.5 / 5.0

Mar 2024

Terrible

The room. The house keeping. Location. They were all disappointing. The first room they gave us had black mold in many places. It was not possible to breathe inside. Over the furniture there were yellow humidity marks. Again black mold on the door and even the bed sheets and the pillows were smelling mold. They changed our room but same problem was there too. Furniture were old and partly damaged. Down parts were broken and dirty. The most terrible thing was the house keeping. They were walking around like they had a bad news. No hi no bye. Not possible to communicate and ask something. They didn't come to clean n change for days even though we called them and complained about their absence. In that hotel there is no reception so you have to go to sister hotel to ask anything. And don't even bother to go there to ask because it doesn't change anything.

5.0 / 5.0

Mar 2024

Cozy, and great atmosphere little stay in Key West.

The team and atmosphere were great! We had a giant room and loved to stay here!

Can’t change it but I thought the hotel was closer to downtown, but other than that it was great.

3.0 / 5.0

Feb 2024

Overpriced and very disappointing

Location

Lack of hot water and mystery charges on the bill And staff with no knowledge of the hotel

2.5 / 5.0

Dec 2023

It was ok but wouldn’t stay again or recommend.

The bar area and reception area were decent.

The room’s photographer well but the building is old. The elevator didn’t sound healthy. The house keeping was terrible!!! First day we returned to our room, the bins were emptied and we got new towels and coffee pod had been restocked, the floor had not been cleaned (i wore my white sock for about a minute and they were blackened), and the bed was left unmade. The second day we returned at 5pm to a having had no room service at all. When we phoned for service they said our room should have been serviced. Mismanagement for sure or understaffed either way unacceptable to expect the room to be serviced with the bear minimum.

5.0 / 5.0

Nov 2023

Paradisiaque

Le personnel et la piscine ouverte jusqu’à 11pm

Ras

5.0 / 5.0

Nov 2023

Paradisiaque

Le personnel et la piscine

La femme de ménage, n’a pas changé les serviettes . peut-être une erreur de communication car nous avons prolonger le séjour dans la même chambre. Rien de grave cependant car nous avons demandé à une femme de ménage et elle nous a donné des serviettes propres. Rien de méchant. Sinon très bon hôtel

0.5 / 5.0

Aug 2023

Avoid! Not a 4 star hotel!!! It's a 2 star motel!

.We checked in and checked out next day due to hotel is not being a hotel but a motel.No facilities unless you go to next door hotel. Receptionist said that they will charge us for another night but we will get 5 night stay refund we were supposed to stay. No refund, no response from hotel or booking.com. Complained to my credit card and they going to deal with this. Avoid!

4.0 / 5.0

Jul 2023

Just okay nothing fabulous but better than a motel

Clean and up to date facilities. Not too big of a hotel everything was very close by to it. Overall worth the price

They would have construction guys working at 6 am one day and the next they would have the workers moving the lawn at 6 am I get we need things to get done but there’s a time and place for it. Everyday there would be a group of kids in the pool that would be splashing everyone loud af and the staff wouldn’t do anything about it. Everyone that was staying at the hotel would need “ a wristband to go anywhere on the premises” yet none of these kids had one.

5.0 / 5.0

Jul 2023

Wonderful stay

Location is great, with easy access to the action with the hotel shuttle ride.

3.5 / 5.0

Jul 2023

it was good, I didn’t have any issue, but certainly the experience could be better.

They have shuttle to the Old Town and the Trolley stop is right next to the Hotel.

I wish they had better food services. All they have is a Food Truck and I’m honestly not fun of Food Trucks.

2.5 / 5.0

Jul 2023

Passable

Rooms had been updated and were nice.

It calls itself a resort hotel with $45 fault resort fees but it's a basic hotel with no extras. Also had to pay for parking. It was a decent hotel, but not for the price paid.

4.0 / 5.0

May 2023

Good location we did use the shuttle service.

We were not in our room often. But we did go to the bar, witch the bartender was really nice and good service. They had a local party with a cool band with good music. Really liked the atmospher. Shuttle to downtown was awesome.

Nothing really, was fine.

1.0 / 5.0

May 2023

Very poor

horrible bed

4.0 / 5.0

May 2023

Very good

The staff was super friendly. They let us know about all the events going on the weekend we were there. The shuttle to old town was a good safe way to get down to duval. The pool was super nice.

Bed sucked mini fridge did not keep things cold

1.5 / 5.0

Mar 2023

Poor

The room with the swimming pool view is nice. There is a big parking place so no problem for cars.

The housekeeping service is not available everyday so if you drink the courtesy water and a coffe you will not find them again for the day after. The swimming pool looks like nice but the sunbeds are dirty and the rules of the swimming pool (like no drinks on the border, no yelling, no diving) are not respected. So you can find a lot of cans everywhere. During my time there the elevator was not working.... not so easy for people with big trolleys and baby trolley. The price is not good for what this hotel offers

4.0 / 5.0

Mar 2023

It suited our needs at the time and it was easy

I liked the hotel There was no breakfast or wasn't informed about breakfast

The rooster started crowing at 6 am And for 371.00 it was small but it was newer and updated

4.0 / 5.0

Mar 2023

Good stay

Too many roosters crowing in the AM

Some ppl smoking weed on pool deck in front of children

5.0 / 5.0

Mar 2023

Exceptional

Un lugar tranquilo, y la habitation muy confortable y limpia.

0.5 / 5.0

Feb 2023

Bad

Nothing.

Pool too cold. Elevator broken staff didn't even inform us. Front desk wasn't very inventive to us. Bed so hard. Very uncomfortable. Felt like sleeping on a broad. Didn't like we had to go to hotel next door just to check in. With high humidity made ceramic floor slimy. Door would stick. When checked out same girl from the night before at front desk seem like she shouldn't be bother by us. Didn't ask us or anyone how are Stay was. Both people at desk seem like it was a inconvenience for them to take care of all the guest. They took care of people from Hotel 24 with courtesy and respect . But not at the other hotel. Deathly not worth the money. 1 star.

4.0 / 5.0

Jan 2023

We had a great stay and will look to stay here again in the future

location, nice facilities, shuttle service

mattress not real comfortable

3.5 / 5.0

Jan 2023

Good

The room was nice

5.0 / 5.0

Jan 2023

Nice location, great views and very comfortable.. would stay again

Property is connected to another Hotel beside it and you have access to both the facilities..

n/a

3.0 / 5.0

Nov 2022

Very very overpriced

Reasonable hotel probably more of an upmarket motel with shuttle bus provided hourly downtown. Decent pool and bar area with snacks available.

Our room wasn't serviced and no clean towels or toilet roll provided on day 2, apparently rooms only cleaned every 3 days. We paid 800$ for 2 nights and felt completely ripped off the hotel even charged an extra 15$ per night to park. The same room was advertised at 170$ per night during our stay. Hotel reception wasn't open during our stay so had to use the hotel next door to check in and out and collect tickets for the shuttle bus. Phone in the room not working so had to go back to second hotel to report safe not working.

FAQs

How much does this hotel cost compared to others in Key West?

The average price for a rental in Key West is $760 per night. This rental is $460 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Gates Hotel Key West. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Gates Hotel Key West. Enjoy the water!

Is The Gates Hotel Key West pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Gates Hotel Key West?

We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

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The Gates Hotel Key West

Hotel in Key West, FL

Reasons to book

About this hotel

Amenities

Map of Key West, FL

Nearby attractions

Available Rooms

Garden View King Room -Newly Renovated

Garden View Double Queen Room -Newly Renovated

Deluxe King Room with Pool View -Newly Renovated

Deluxe Double Queen Room with Pool View -Newly Renovated

Garden View Double Queen Room - Accessible -Newly Renovated

The Gates Hotel Key West

Hotel in Key West, FL

Reasons to book

About this hotel

Amenities

Map of Key West, FL

Nearby attractions

Available Rooms

Garden View King Room -Newly Renovated

Garden View Double Queen Room -Newly Renovated

Deluxe King Room with Pool View -Newly Renovated

Deluxe Double Queen Room with Pool View -Newly Renovated

Garden View Double Queen Room - Accessible -Newly Renovated

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Key West?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Gates Hotel Key West pet friendly?

What amenities are available at The Gates Hotel Key West?

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