Hilton Franklin Cool Springs
Hotel in Brentwood, TN
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hilton Franklin Cool Springs features a seasonal outdoor swimming pool, fitness centre, a shared lounge and terrace in Franklin. This 4-star hotel offers a 24-hour front desk and a business centre.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Map of Brentwood, TN
Available Rooms
King Room
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive King Room
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive King Room - Hearing Accessible
1 King • 333 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Corner King Room
1 King • 333 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room - Disability Access
1 King • 333 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.5 / 5.0
Very clean and comfortable. The staff were professional and very nice.
Nothing
4.0 / 5.0
Excellent location. Beautifully decorated.
Nothing.
5.0 / 5.0
Friendly people. Clean and upscale hotel.
Nothing
3.5 / 5.0
The beds were comfortable, room was clean.
No microwave in room, and bathroom dispensers were empty of lotion and shower gel. Breakfast was paid for and not free! The waffles were rubbery and no good, grits too salty. The scrambled eggs and bacon were better, and pastries good.
4.5 / 5.0
El trato del personal excelente
A mi familia y a mi nos gustó todo! Todo esta cuidado con mucho detalle
5.0 / 5.0
The staff was extremely friendly and helpful. They were very responsive to our requests. The facility was clean and nicely decorated. The hotel was located in a great area.
4.0 / 5.0
Modern and clean. Felt safe there - east to get to from the interstate.
The outlet with the coffee maker did not work. The safe would not lock.
I didn’t like that you couldn’t leave 2 bottles of complementary water in the room. To charge $2.50 for each bottle is ridiculous.
2.5 / 5.0
Staff was very accommodating. We requested a few items be sent to our room and they took care of it pretty quickly. The hotel was beautiful on the inside and very clean. Great bar and restaurant on site for making meals much easier during your stay.
The conditioner bottle was completely out when we got there, but because it was located inside the shower stall we did not realize this until after I got into the shower. I sent my husband down in hopes to grab one quickly from the front desk but they said the staff would send someone up with one. I had to get out after starting and wait 15 min or so for the staff to bring us up another one. It's just not fun to have to start a shower, pause, get out and wait soaking wet until they bring you something. We also only received 2 towels for 2 people for the stay. Hotels have the ability to fully stock rooms and have the staff and/or means to have a laundry service so most guests expect the rooms to be well stocked- not the bare minimum. We run vacation rentals for a living and have to clean/stock 3+ bedroom/bath homes so a hotel room is absolutely expected to have the common amenities always stocked well since there is not much to check off the list in a 300 sq foot hotel room. We were also disappointed there was no free waters or wifi for the rooms unless you paid more for Hilton Honors which in this day and age waters and wifi should be standard amenities for any short term/vacation rental especially hotels. You also cannot coordinate a late checkout until 8am the morning of which makes it hard to coordinate the rest of your day in advance. We typically opt for a hotel since it is just 2 of us but unfortunately the amenities just were not up to par for the amount of money spent on this hotel compared to others we've stayed at.
3.5 / 5.0
Room was beautiful. Great staff, great location
For the price we paid for the hotel, i dont understand why the TV was so outdated, didnt show a guide or shows
5.0 / 5.0
Clean rooms and very friendly staff. Bed was very comfortable, and we got a great nights sleep!
3.0 / 5.0
I thick the cleaning person should change bedspread more often found it to be dirty
4.5 / 5.0
I love the cleanliness and the accessibility to the attractions.
n/a
4.0 / 5.0
Location and staff!
The Staff Only room was right next door and I know they had to get in there to do their work but you could hear them off and on all night.
4.5 / 5.0
Upscale and CLEAN! VERY FRIENDLY AND HELPFUL TEAM MEMBERS!
We were across from the fitness room, and several "moose boys" were in town for a baseball tournament. Apparently, the name of their weight lifting game was "who can dead lift and drop the heaviest weights so the old gal across the hall stays alert'!
Not long or late enough to complain about....but I just didn't want to play!
5.0 / 5.0
Amazing room. Food at restaurant was great. Bar was great. Overall great stay.
3.5 / 5.0
When we called he hotel directly, they did not have the reservation made through Booking.com. I had to call Booking.com to get it straightened out.
5.0 / 5.0
Location is conveniently near to Nashville but much quieter. The town of Franklin is charming with several good restaurants.
I did request a high floor room when i made the reservation 2 months in advance - they could not honor this at check-in.
5.0 / 5.0
Perfect
Iron Stand
4.0 / 5.0
the beds were comfy and cozy, like sleeping in heaven. The Breakfast was delicious, with many choices, nice waiters, in a feel good atmosphere - simply amazing!!!!
No slippers in the room. Bathroomdoor was not closing. Shower installations were old.
FAQs
How much does this hotel cost compared to others in Brentwood?
The average price for a rental in Brentwood is $209 per night. This rental is $35 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Franklin Cool Springs. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Franklin Cool Springs. Enjoy the water!
Is Hilton Franklin Cool Springs pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Franklin Cool Springs?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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