Citadines Bay City Manila
4.4
Excellent(1,531 Reviews)Hotel in Pasay
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Set in Manila, 600 metres from Mall of Asia Arena, Citadines Bay City Manila offers accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Pasay
Available Rooms
1 Double • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 527 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.4
Excellent(1,531 Reviews)100% verified reviews
4.4
Location, staff
Room service menu very disappointing, staff forgot to prepare our advance order food. QR code on TV for room service menu links to out of date menu!
Tv in our room 1223 has lines across the screen.
4.4
The location
The aircon leaked in our room and we had to request a transfer. Hotel was accommodating but the next day before we checked out the aircon again was leaking.
4.4
The staff is very friendly, the food is good, room is clean , good service
There is only one thing I hope the management work on it … when I enter the hotel the smell is amazing freshly and beautiful but when I leave the lift to any level the smell is really bad otherwise everything is great
4.4
It’s accessibility and offers free parking on site.
None
4.4
Cant remember how many times I have stayed here. Got to check in a bit early, had a problem with the sink and shower drain and they were fixed immediately.location is perfect if you have a show to watch in moa arena. There's also a lot of food options in the area
Nothing really, but I hope they could give me a loyalty diacount or something 😆
4.4
Service was exceptional. Restaurant was very good. The staff is the nicest I've ever encountered and to get anything you need only to ask. They will get it done for you!
Food was good but not great. Had a very old AC in the room that didn't always work.
4.4
It’s rather close to the airport and to the biggest mall in Manila.
If you’re looking for a stay in Manila to see the city, I probably wouldn’t recommend the location. There is nothing much around than the big mall. Otherwise the staff was friendly but a little slow. We didn’t have toilet paper and towels and it took them quite some time to bring them. Unfortunately our room also smelled not very nice.
4.4
It was clean and friendly
Nothing
4.4
Very comfortable and clean room! Staff are super friendly and helpful too!
Lobby is not as pretty as the rooms
4.4
Good value hotel in the Manila Bay area - and much nicer than the Cebu Ciry Citadines. Lovely staff. Good breakfast etc. We didnt use any of the facilities so cant comment on those. 5 mins taxi to the Manila Bay walkway and restaurants etc.
Nothing. Better than expected for the £.
4.4
Great facilities, staff were welcoming and helpful with my airport transfer.
Close to the airport and a very good price for the quality of the facilities and service.
4.4
Beautifully designed hotel with great location in Manila. We stayed here only 2 nights but everything was amazing. Staff was super kind and attentive. Rooms were spacious. We found ourselves booking citadines throughout philippines and Japan. We love citadines
Only thing is that the room had a weird musky smell when we got in, so we had our Aircon working all the time. Maybe its carpets that need changing. Curtains old and with some stains on them.
4.4
Utmerket frokost og frokost vertinnene var hyggelige
Innsjekking tok lang tid, rommet var ikke klart !!
4.4
The breakfast buffet is well worth the cost compared to the ala carte menu and the food is fresh and contains a range of western and Pilipino foods. Only thing lacking is oatmeal. The room was roomier than I expected considering our other stays in the area over the last few years. the location is excellent as several features such as the harbor front, MOA and Ayalla malls are within a 15 minute walk. The work out facility is much better than any I have seen and there was never a line to use the laundry facilities which are co-located with the gym so you have something to do while the washing machine runs.
Oatmeal for breakfast.
4.4
Muy agradable y bien ubicado
4.4
Loved the friendly staff
Bathroom had a bit of wet smell but it is a plumbing problem. The room was still very clean!
4.4
Clean and staff was very attentive
Property Should provide free shuttles to and from airport
4.4
Location,location. Easy access to the shops, mall, pretty decent buffet breakfast.
Very disappointed with one particular staff( front desk ) does not possess good customer service skills , with that attitude & how to deal with customers & us being seniors doesn’t belong to this kind of profession. Unfortunately, that bad performance of one particular staff affected the entire performance of the staff, which is pretty unfair, having a bad day doesn’t mean you have to take it out on your customers , because being rude and disrespectful has no place in the company.
4.4
The location was great, within walking distance of the Mall of Asia. Kudos to their friendly and accommodating staff.
I forgot to mention to the front desk that the AC in our room smells bad and moldy. A small problem that could easily be corrected. Overall the stay was good.
4.4
The gym was fantastic
No service by the pool. No umbrellas
4.4
Everything was good about this hotel. I loved the dog that hangs out in the lobby and also the cat.
All the staff where great apart from 1 staff member at reception when I was checking out. Also the location didn’t really suit me but that’s just a personal thing.
4.4
The property was very clean and accessible to the airport and malls. It’s best feature is its staff from reception, restaurant/coffee shop to customer service. Ben of reception is very friendly and helpful. The security guards were very courteous and polite.
All you can eat breakfast was good and reasonable for the price.
Rich of customer service went above and beyond! He assisted us the moment we arrived until we left. Thank you so much for the very personalized warm care you all have extended!
None that I could think of
4.4
I loved everything! Service, staff, dining, cleanliness, facilities - all superb.
4.4
Location (practically unlimited choices of shopping and restaurants, also near airport), spacious and luxurious room, polite staff, nice ambience of lobby, price is also cheap relative to the room and amenities
If I were to nitpick, the sink drainage was quite weak. Nothing a simple maintenance couldn't fix. Other than that, it's hard to find any fault
4.4
Citadines was unbelievably exceptional for the price I paid. I checked in very quic
4.4
Proximity to malls and to PICC
None
4.4
Too much different from the photos. Smiles wet and dirty. Like an old room no one use since long time
4.4
The cleanliness of the room
4.4
everything
nothing
4.4
Very Clean and rooms are elegant
No breakfast included anymore.
4.4
Fairly close to airport (only 3kms, but that can still take 30 minutes by taxi). Apparently a ginormous mall nearby but I’m not into shopping so I don’t know what it’s like. It seemed like a very quiet area. Breakfast was nice. Pleasant staff. Clean room with well supplied kitchenette.
There were lights inside the wardrobe which couldn’t be switched off so the room was flooded with light all night (even with the wardrobe doors closed). Some milk in the fridge would be good. Only ‘creamer’ was supplied.
4.4
We did not avail the breakfast
Wifi was not easily accesible, the airconditioning unit in the bedroom was leaking, and the maindoor lock needed to be fixed. However, we did appreciate the personnels from the guard to the Asst. Mngr Sir Allan, they compensated for our little inconviniences. Kudos to your staff! We will be back again.
FAQs
How much does this hotel cost compared to others in Pasay?
The average price for a rental in Pasay is $73 per night. This rental is $29 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Citadines Bay City Manila. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Citadines Bay City Manila. Enjoy the water!
Is Citadines Bay City Manila pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Citadines Bay City Manila?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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