Palmaroga Hotel Asuncion, Tapestry Collection by Hilton
Hotel in Asunción
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in the city center of Asuncion, less than 1 km from the main government buildings, Palmaroga Hotel Asuncion, Tapestry Collection by Hilton provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a terr.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Map of Asunción
Available Rooms
King Room
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Junior King Suite
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Duplex Family Room with One King Bed and Two Twin Beds
1 King
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Family Room with One King Bed and Two Twin Beds
1 King
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Roll-In Shower - Disability Access
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 5.0
O estilo romântico, a limpeza e o excelente pequeno almoço.
Nada a registar.
5.0 / 5.0
O hotel é lindo! tem personalidade, um mix de antigo e moderno, um clássico. Serviço ótimo, café da manhã idem, localização mto boa, walking distance para os principais pontos turísticos, quarto mto confortável, chuveiro excelente.
Gostei de tudo!
5.0 / 5.0
The rooms are very nice and very modern, the staff is very helpful, the breakfast is excellent and the location of the hotel is great. The roof terrace with pool is great
It's all great, so just a little note. Umbrellas for the rooftop pool would be great.
5.0 / 5.0
The staff were extremely professional, slick and helpful. The beds were very comfortable and the shower was powerful.The cafe was very reasonably priced with large portions. We took back to our room what we couldn't finish! The rooftop pool was amazing at sunset.
4.0 / 5.0
Freandly staff, great view from window (on the lake).
Bed was not convenient.
3.0 / 5.0
I was put in a room with extremely strong paint smell; it was intoxicating.
5.0 / 5.0
We absolutely loved our stay! Everything was wonderful. Great breakfast, lovely staff, central location, comfortable room with amazing view, fast Wi-Fi, beautiful common spaces, fantastic rooftop pool. Perfect stay!
We loved everything!
5.0 / 5.0
Breakfast was outstanding and the staff was exceptional
Nothing
4.0 / 5.0
the hotel is beautifully, nice design and beautiful common areas. breakfast was very good ! it’s well located in the center, if you’re looking to stay close to Asunción historic buildings it’s the place to go .
the hotel staff provided support when finding a tour to visit surrounding towns.
Reception staff is not very warm when welcome nor provide information about the city itself.
be careful when charging food or drinks to the room as we got charged things we didn’t asked for.
we were given a very small room although the hotel was clearly not fully booked, the room didn’t even have a desk (unlike the picture in booking)
4.5 / 5.0
The place to stay in Asuncion while visiting. Staff were very friendly and the hotel itself is beautiful. Amenities include a rooftop pool, decent fitness center and breakfast is included in the cost of your room rate. Rates are reasonable as Paraguay is a budget friendly country, so feel like you are splurging on accommodation without breaking the bank.
Fitness center could be improved as it is simple but it does the job.
4.0 / 5.0
They let us check in much earlier than the check in time. The breakfast is super. Lunch and dinner are also high quality with reasonable price.
5.0 / 5.0
very beautiful building
5.0 / 5.0
Lovely hotel. The accommodation was superb. The food in the restaurant was excellent and great value for money. The staff were extremely helpful and friendly. Great location.
Nothing
5.0 / 5.0
The location is perfect to visit the old part of Asuncion. Staff are very kind and helpful, in particular the night Concierge, Mr Jorge. The old part of the building had been carefully restored and reminds of a bygone era. The roof-top with swimming pool and good views of the city and of the river is definitely a plus.
Nothing. The facilities and guest services were impeccable.
4.0 / 5.0
Friendly, helpful staff. Grand old building that helped you imagine the Asuncion of days gone by. Very comfortable bed. Central location was good for sightseeing. Busy and dynamic, with lots of locals using the cafe and restaurant.
Breakfast was ok, but would benefit from more personal service.
4.5 / 5.0
The food and the ammenities
5.0 / 5.0
Attractive and comfortable.
2.0 / 5.0
Be warned - if you are not bothered about paying more than the advertised price leading to a frustrating battle with unhelpful staff members who prefer to try and pass the responsibility of resolving your problems to others, then you are likely to enjoy this nicely decorated hotel in its central yet quiet location with a pretty decent breakfast buffet and nice views from the roof.
The problem that let down our stay at this hotel was the deceptive way they charged us differently to the stated price on booking.com, and then followed this up when challenged with terrible customer service which left an overall poor impression on what others have said to be one of the best hotels in Asunción. In summary, the hotel charged the card used to hold the booking with a higher amount than expected before arrival, took a long time to even find the payment at check in requesting us to pay again, and when challenged on the amount (thinking perhaps a security deposit had inflated the price) eventually admitted that a 10% tax had been charged instead of the 5% stated online, plus the room rate had been converted using a grossly inflated exchange rate from USD into Paraguayan Guaraní and we were not able to pay the cheaper USD price, meaning in effect the hotel had added around 10% on top of our stay total. This led to poor service and broken promises of following up and getting back to us, and blaming this website when the hotel has full control on the amount of taxes posted and is clearly using this tactic to appear more economical than other similar hotels. On checkout a staff member finally took interest and apologised, agreeing to refund the extra charges which we were told would take a few days. The amount was agreed and signed - yet the refund when it arrived later in the week was for just 60% of the agreed amount. I am not happy with the way this hotel first overcharged, then tried to pass the blame and make the whole process difficult in order that we give up, and even at the last moment fall back on what we had agreed, presuming the effort of following up the missing part to be too great for me to bother with. This whole situation could have been handled differently right from check in, perhaps with an apology and proactive solutions, such as matching the amount in the confirmation email or even offering a slightly higher amount as bar credit, for eg.
5.0 / 5.0
Great and friendly staff, beautiful building, very clean... perfect place to stay!
4.5 / 5.0
Beautiful and immaculate property and room. Staff were very attentive and made everything easy. Food and drinks from the on site restaurant/room service were good
lots of noise from the lobby (tables/chairs being scraped on marble floor) through the night and early hours, could head the cleaners with their trolleys in the room and the pillows were too soft and uncomfortable to sleep on
FAQs
How much does this hotel cost compared to others in Asunción?
The average price for a rental in Asunción is $76 per night. This rental is $16 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Palmaroga Hotel Asuncion, Tapestry Collection by Hilton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Palmaroga Hotel Asuncion, Tapestry Collection by Hilton. Enjoy the water!
Is Palmaroga Hotel Asuncion, Tapestry Collection by Hilton pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Palmaroga Hotel Asuncion, Tapestry Collection by Hilton?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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