Kristal Hotel
Hotel in Baku
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Set in Baku, 7.8 km from Baku Railway Station, Kristal Hotel offers accommodation with a shared lounge, free private parking, a restaurant and a bar. This 2-star hotel offers an ATM.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Baku
Available Rooms
1 Double • 236 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Double • 376 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Queen • 1 Sofa • 807 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.0 / 5.0
Staff are very friendly and nice
1.0 / 5.0
Cleaning every day, very friendly staff, big room (lucky), elevator. If you are hungry at the morning, go to “Ovgat Restaurant” and “Alico restaurant”. Your staying in this hotel will be better👍😅
Far from being a 4 star hotel. More like a guest house or motel.
The pillows are old and hard as stone. We asked for a softer pillows, they replaced it, but it still turned out to be tough. The blankets are also old and all crumpled. The mattress is very uncomfortable. The wind blows very strongly from the windows and the balcony, the wind “howls and whistles”.
The handle of the sink is torn off, but it works😅 the mirror is also broken in the corners. The toilet flush button is barely pressed, you need to make a lot of effort. The shelf in the bath is barely hanging. The sofa in the room needs to be dry cleaned. Weak light in the bath and in the room. Not even light bulbs in table lamps. Everyone smokes in their rooms, the hallway smells of cigarettes. The roommates are very noisy, they brought the girls to their place for the night and it was impossible to sleep because of the screams ....
Maybe we just got unlucky with the room. There is NO breakfast.
In the pictures everything looks beautiful, bright, fresh, but in real life it’s……🫣
2.0 / 5.0
Location
Room size
Bathroom clog
Extremely Uncomfortable beds
Blankets smell like feet
5.0 / 5.0
the hotel has a good price And helpful staff. . bed Is not too comfortable And there Is No breakfest but for 18 EUR per night it Is understandable
nothing
3.5 / 5.0
Good value, helpful personal
Not comfortable bed, not soundproof room
5.0 / 5.0
really good property if you are traveling to Baku
there is nothing wrong anything in short everything was superbly
3.5 / 5.0
- Rooms are big.
- Very close to main bus station in Baku and also to a metro station.
- Reasonable price.
- Helpful staff.
- Bathroom is dirty. I didn't ask for cleaning every day but when i asked for it please clean it properly. It was disgusting.
- Bed is not as comfortable and also i got bitten by something many times, like mosquito bite but way more painful.
- TV doesn't have remote controller. It's pretty much useless.
- Internet is not consistent. Get disconnected many times.
5.0 / 5.0
Nice and clean hotel for affordable rates
Very friendly staff
Good location
Close to city transportation
5.0 / 5.0
Hotel located near İnternational Bus Terminal
Bus stop is jus in front of hotel, you can travel to everywhere with bus (price 0,20€)
rooms are clean and smeeling good, shits changes every day. staff is polite and helpfull, absolutly recomended
nothing
5.0 / 5.0
rooms are clean and staff is helpfull,
confortless is good
I would recomended
5.0 / 5.0
Hotel Located near bus stop,
you can tavel to everywhere with buses, bus prise is crazy (0,40AZN/ 20 cent).
you can find everything 24 hours near hotel, shops, malls, barbers, pharmacy.
rooms are clean and shits changes everyday. personal is so helpfull and polite. they can solve all the problems and trying their best,
ı am absalutly recomended this hotel.
nothing
4.5 / 5.0
It Was My Second Time To Azerbaijan & I Stay Same Hotel again Really Love It Everything Was Perfect Specially The Elnur & The Other Guy Who Duty First Time Both Are Excellent They Help Me A lot Higley Recommended This Hotel.
2.5 / 5.0
Convenient place to stay to catch the bus from the International Bus Station.
0.5 / 5.0
Nothing.
The man at reception was extremely rude to us and unhelpful. We needed to know where the parking was and he refused to help us (we called the hotel while we were driving and he didn't help us at all by saying literally "I cannot help you"). Then he claimed he told us where the gate for the parking was and treated us poorly. The room was extremely dirty, untidy. The toilet had dried pee stains, the floor in the bathroom was greasy. The sofa was burned by cigarettes. The bed was uncomfortable and the bedsheets were so thin. It was a very horrible stay. The hotel is next to a highway, the neighborhood is very busy and dirty. Oh by the way, the sound in the tv wasn't working.
4.0 / 5.0
I had a fantastic visit and stayed there for about a week. Front desk man I liked the most
A bit far from centee
1.5 / 5.0
Staff was very cooperative.
beds were extremely uncomfortable.
5.0 / 5.0
It was very good to stay here for my 10 days’ trip. The staff here are super friendly and helpful. And with a BakuCard, you can easily go to the city by metro or bus.
Nothing.
4.5 / 5.0
The team was very friendly and welcoming
4.0 / 5.0
The receptionists are great! They were soeaking english and Russia. Very helpful and polite!
The bed in my room was as hard as a stone. If not bcs of the staff, i will rate this hotel bad
5.0 / 5.0
Staff at reception was very friendly
3.5 / 5.0
Spacious rooms, good staff, good for families.
4.0 / 5.0
The room is spacious and clean, but from here to baku town little distance, but if it's without traffic very accessable.
From hotel to baku center little headache if there is too much traffic
5.0 / 5.0
Very cooperating staff. They changed our room on request. Everything was good except food arrangements.
Should have restaurant working.
1.0 / 5.0
The staff were very good and gentle. There was free Wi-Fi. Reception staff can speak English.
Cleanliness was so bad, even when they clean they never vacuum or clean the toilet, all they do is just replace the towels. Some of the windows and balcony doors don’t open, so the smell of the smoking was so bad. (Not recommended for non-smokers)
3.5 / 5.0
The receptionist was friendly and very polite. Very helpful and kind. Provided excellent tips on where to visit and how to ask for help. speaks good English. he offered me a room with a balcony and suggested to me where to shop or book a taxi from.
The bed was not comfortable and was old. room was not soundproof and was much noise outside. as the hotel was in a very crowded area public transport was hardly available. shopping malls and restaurants were not accessible.
5.0 / 5.0
I like the hotel. It is very clean and staff is really helping and kind. Manager is kind. Orhan (on the reception) is really nice and helpful and did his best to help us in everything. superb location you find food and grocery nearby. I recommend this hotel
There is no pool but the manager allowed us to go to their other hotel for pool but it was not for kids. Maybe they can do something for better wifi signal.
4.0 / 5.0
Front desk staff were exceptionally helpful. They spoke English and were there 24hr. The room was massive and setup like an international hotel. The hotel is a short walk from the main bus station. It's a decent option if you want to be near the bus station.
Stuff was worn and the mattress uncomfortable
FAQs
How much does this hotel cost compared to others in Baku?
The average price for a rental in Baku is $145 per night. This rental is $28 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Kristal Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Kristal Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Kristal Hotel?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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