Kempinski Hotel Mall of the Emirates, Dubai

4.5 / 5.0

Excellent(9,691 Ratings)

Hotel in Dubai

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsSki in / Ski out, Pool, Kitchen or Kitchenette and more

About this hotel

Directly connected to Mall of the Emirates, Kempinski Hotel Mall of the Emirates is centrally situated with close proximity to areas such as Downtown Dubai, Dubai Marina and Palm Jumeirah, with the Mall of the Emirates metro station a mere 5 minute .

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Family friendly

Map of Dubai

Nearby attractions

Dubai Aquarium & Underwater Zoo

12 mi

Available Rooms

Deluxe Room

1 King or 2 Single • 495 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Grand Deluxe Room

1 King • 656 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Duplex Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access including Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes

1 King • 818 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior Room

1 King or 2 Single • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Corner Suite - Access to Snow Park in Ski Dubai for 2, Lounge Access including Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes

1 Sofa • 1 King • 968 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Kempinski Hotel Mall of the Emirates, Dubai

$$$$

4.5 / 5.0

Excellent(9,691 Ratings)

Hotel in Dubai

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsSki in / Ski out, Pool, Kitchen or Kitchenette and more

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Family friendly

Map of Dubai

Nearby attractions

Dubai Aquarium & Underwater Zoo

12 mi

Available Rooms

Deluxe Room

1 King or 2 Single • 495 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Grand Deluxe Room

1 King • 656 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Duplex Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access including Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes

1 King • 818 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior Room

1 King or 2 Single • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Corner Suite - Access to Snow Park in Ski Dubai for 2, Lounge Access including Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes

1 Sofa • 1 King • 968 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.5 / 5.0

Excellent(9,691 Ratings)

100% verified reviews

2.0 / 5.0

Dec 2024

Disappointing.

Noise due to miscommunication with the mall and no proper solution offerred nor a reprieve. Not even a prior notice. I had to call asking for a solution. Some staff were rude and not professional in the way they speak to guests.

5.0 / 5.0

Dec 2024

Thank u for the most lovely service her name is (asli ) she is so helpful and kind

Every thing is amazing

4.5 / 5.0

Nov 2024

كانت اقامه ممتعه

رحابة الاستقبال وسرعة تسجيل الدخول والخروج خدمة الموظفين متعاونين جدا وموظفه الاستقبال أميره قامت مشكوره بتغير الغرفه عندما علمت ب أننا نحتفل بذكرى زواجنا

رائحة الغرف السجاد يحتاج تجديد

5.0 / 5.0

Nov 2024

Excelente opção

Quarto excelente que ficamos. Da mesma forma os demais setores do hotel são luxuosos e de bom gosto. A presteza dos funcionários se destaca. Hotel de nível superior, com acesso interno exclusivo ao Mall of Emirates.

5.0 / 5.0

Nov 2024

Sehr schöner Aufenthalt

Die Lage

Getränkepreise am Pool

3.5 / 5.0

Nov 2024

I stayed more than 10 times in this hotel and i always had something good to say except this time. 1. there is an unplea

location luxury feel vast majority of staff are super friendly

breakfast quality construction noise inside the hotel smell in the room uncooperative receptionist

5.0 / 5.0

Oct 2024

excellent

Everything.

Nothing.

4.5 / 5.0

Oct 2024

overall highly enjoyable and recommended

location is great ,service was wonderful and cleaningness was perfect. highly recommended

4.5 / 5.0

Oct 2024

שירות מצויין מיקום מעולה בתוך קניון

שירות מעולה מיקום מצויין

הבריכה מוצלת וקטנה

3.5 / 5.0

Oct 2024

Nice location

Location Restaurant

Coffee machine didnt work Water bidet malfunction Reception lady when i flagged issues at checkout was bit rude

3.5 / 5.0

Oct 2024

Good

Food veriaty

5.0 / 5.0

Sep 2024

Friends leisure trip

Location, facilities, cleanliness, staff

5.0 / 5.0

Sep 2024

Unvergleichlich

Unvergleichlich. In allen Bereichen ist das Kempinski in Dubai mehr, als überragend. Die Zimmerausstattung und Sauberkeit kann nicht besser sein. Wir sind bereits hier gewesen und werden immer gerne wiederkommen. Die Mitarbeiter und der Service sucht seines Gleichen. Man ist hier definitiv König als Gast. Größtes Lob an Begum und Mark vom Front Office Team, sie haben meiner kleinen Tochter eine so große Überraschung auf´s Zimmer geschickt, dass wir allein deshalb wiederkommen werden. Besser geht nicht. Lage, Service, Qualität, Ausstattung, Preis/Leistung. Zu meinem Geburtstag bekam ich überdies eine große Torte, jeder Mitarbeiter gratulierte mir, man schien mich zu kennen. Sooo unfassbar herzlich, ich habe mich sehr gefreut. Auch noch ein großes Lob an Arshad Shah, den Fahrer des Hauses. So höflich und professionell, er wird uns noch sehr lange im Gedächtnis bleiben. Er hat uns auf die Sekunde genau abgeholt und gefahren, sicher und zuvorkommend. Auf der Fahrt hielt er Wasser bereit, kümmerte sich um die richtige Klimatisierung, dass es meiner kleinen Tochter mit 2 Jahren nicht zu kalt ist. Ganz, ganz großes Kompliment. Wir hätten ihn am Liebsten mitgenommen.

Alles außergewöhnlich, es gibt definitiv nichts, was man bemängeln kann. Für jeden Dubai-Reisenden ist dieses Hotel ein Muss, wenigstens für 2-3 Tage!

5.0 / 5.0

Sep 2024

Great location

Everything

The pool has no sun in the morning due to the high building which is covering it :(

4.5 / 5.0

Sep 2024

Very nice hotel and th emall of Emirates

Great room: comfortable and nicely designed. Entrance to the mall . Great breakfast with lots of options

Some parts need update . Shower is strange - hard to handle.

4.5 / 5.0

Aug 2024

Amazing and exceptional hotel , staff are out of this world thank you for a great visit

The staff are amazing extremly polite, friendly always with a big smile willing and ready to help, starting from the door man to the front desk to the management , room size was perfect with amazing facilities , breakfast is very good well actually way above good , the staff and the manager are exceptional , they just want to you to relax and enjoy and they will do anything they can to make you happy, food quality and variety is excellent.Front office greets you every day by name again with a genuine big smile asking if they can help with anything. One day we received a call from a UAE number to find out it is the hotel , they were making sure we are good enjoying Dubai and wondering if they can do anything for us to make our trip memorable thanks Mr Gad from the front desk Breakfast restaurant manager passes by the table every visit minimum 3 times to check if we need anything and if the food and the selection is up to our expectations , before you coffee is about to get done and have the last sip he will get you another one and so on . if you want anything which was not on display he will go out of his way and do anything to make you happy and satisfied. can't wait to be back, we thought next time we are in Dubai we will go to a different hotel , but after our last experience no way we all agreed to come back to the same hotel. We forgot quite an expensive ring in the safe box , we called from the airport like a few hours after checking out , 30 mins latter the hotel called back to inform that they found the ring , thank you A very special thanks to an amazing Mr Gad front office. Wish you all the best, can't wait to see you all soon thank you

4.5 / 5.0

Aug 2024

Very convenient, clean, comfortable and customer friendly

The front desk Staff Ms Asli was excellent and represents the brand value of the hotel with exquisite sense of hospitality and understanding the genuine needs of a wary customer traveling in after a long tiring flight. She was so friendly and accommodating on our late check out request without violating the norms, but genuinely did her best within her powers. You need more Aslis 😊😍

Breakfast spread wasn’t impressive

5.0 / 5.0

Aug 2024

Твердая четверка

Удобная локация, если нужен район Аль барши и Аль куз, mall of emirates. Old school интерьер, если нужна ностальгия. Черные тапочки в номере, маленькие для женщин и большие для мужчин (мелочь но мило).

Требуется реновация спальной зоны. Кофемашина заработала с 5-го раза. Вид на крышу mall of emirates. Номер очень далеко по коридору. На пару дней пойдет, не более.

5.0 / 5.0

Aug 2024

Excellent hotel, location and service is amazing

Everything really from location to service

Breakfast time is very busy

5.0 / 5.0

Aug 2024

As a family we loved our stayin!

It was very clean everything and very welcome

Everything was perfect!

5.0 / 5.0

Aug 2024

Staying at Kempinski Hotel was a fantastic experience with the direct access to Mall of Emirate.

Our recent stay at the Kempinski Hotel Mall of Emirates with my kids was nothing short of outstanding. The hotel's location, connected to the Mall of Emirates, provided us with unparalleled convenience for shopping, dining, and entertainment- all just a short walk away. The rooms were luxurious and spacious, offering a comfortable retreat after a day of exploring Dubai. The hotel's family-friendly amenities, including the indoor ski slope view, were a big hit with the kids. We also appreciated the attentive service from the staff, who went above and beyond to ensure our stay was enjoyable. My check-in was so quick and easy with Miss Shurouk. The breakfast options were excellent, with a variety of choices to all tastes. My special Dosa was so yummy. Overall, the Kempinski Hotel of the Emirates exceeded our expectations in every way. It was the perfect choice for a family vacation, and we highly recommend it to anyone visiting Dubai.

5.0 / 5.0

Aug 2024

Incroyable c’est la deuxième fois et nous y reviendrons superbe hôtel pour finir le séjour et faire du shopping .

La chambre spacieuse , le calme , l’emplacement , le restaurant Eugène Eugène nouveau restaurant était incroyable ainsi que le chef de salle et les serveurs . Le service était à la française et les mets étaient délicieux

Le lit d’appoint pour les enfants , matelas trop fin et peu confortable .

5.0 / 5.0

Aug 2024

amazing

The location is convenient, with easy access to the metro and being situated at the Mall of the Emirates. The room is spacious and comfortable, and the breakfast is great.

Everything is comfortable for my guest; there are no issues.

5.0 / 5.0

Aug 2024

Wonderful stay at the Kempinsky

The location is superb, facilty well maintained, staff accommodating and helpful, I highly recommend staying at Kempinsky Mall of the Emirates

Everything was fine, just beware that some deluxe rooms are smaller than others (In my previous stay my room had small dining table, this time the room was smaller even though it’s the same room category)

4.5 / 5.0

Aug 2024

Perfect

Every thing

Nothing

5.0 / 5.0

Aug 2024

Nice hotel and amazing stay and staff

SPA

5.0 / 5.0

Aug 2024

Brilliant experience

Everything

Absolutely nothing

5.0 / 5.0

Aug 2024

الف شكرا على حسن ضيافتكم ومعاملتكم

كل شي جميل ولطيف

لاشي

5.0 / 5.0

Jun 2024

Best stay ever

Almost everything about the hotel

There was a little bit of delay in receiving my room but then it was solved

4.5 / 5.0

Jun 2024

Great place to stay in

Location is convenient, clean and family place

4.5 / 5.0

Jun 2024

Dubai holiday

Good service, location and pleasant food, staff always willing to help

A bit of noise from outside at night

4.5 / 5.0

May 2024

Thank you for everything

Every thing great

5.0 / 5.0

May 2024

Very Good

best location if your visiting Mall of Emirates. Staff were very attentive, always smiling. Loved the hotel, will certainly come back.

None

4.5 / 5.0

Apr 2024

great hotel on great location

room was spacious, bed was comfortable, no noise from the neighbours , location was perfect for visiting dubai (and because close to the mall gave a lot of opportunity for food, shopping...) , staff was very friendly and helpful - especially the team working at the pool (the lifeguard, the bartender) and the guy from the gym (sorry for not remembering their names)

the sofabed quality was not very good (but this was really a very minor thing)

3.5 / 5.0

Apr 2024

Bad. Could not go back to sleep

They woke me up at 1:45 am to empty my mini bar as I did not leave a CC to cover that . But in the middle of the night ???

5.0 / 5.0

Apr 2024

Amazing hotel

Amazing hotel and great staff

2.5 / 5.0

Apr 2024

ان ازوره مرة اخرى .. هناك بدائل افضل واقل سعراً

الفخامة قرب المول التجاري والخدمات

- مبلغ تأمين - في كل ليلة في اقامتي يطرق موظف من الفندق باب الغرفة لتشييك الميني بار . وهذا سبب لي ازعاجاً

5.0 / 5.0

Apr 2024

Fabuleux

Hôtel magnifique, buffet iftar digne du nom et petit déjeuner copieux avec un personnel au petit soins! Spéciale dédicace au superviseur Mr Said du restaurant Olea! Un grand merci à toutes l’équipe et sans doute à bientôt inch’Allah 🙏🏻

5.0 / 5.0

Apr 2024

Insgesamt ein toller Urlaub den man jedem nur empfehlen kann.

Zu dem Hotel kann man nur sagen ganz toll. Es fehlt an nichts. Die Sauberkeit ist nicht zu übertreffen. Das essen toll. Frühstück toll. Super aufmerksames Personal. Es gibt gar nichts zu beanstanden. Eine glatte 1+

Das einzige was man verbessern könnte wäre das es einige deutsche Fernsehprogramme mehr gibt. Es gibt nur VOX. Ich weiß das man im Urlaub wenig auf dem Zimmer ist. Aber hier und da wäre es ganz gut gewesen. Sowas sollte ja auch heute zu Zeiten der Satelliten kein Problem sein.

5.0 / 5.0

Apr 2024

Altamente recomendable!

Todo! El servicio, la habitación, la cama súper cómoda y las almohadas. Desayuno de 10. Muy limpio. Habitación grande. El personal súper atento. Una estancia de maravilla!

Nada

FAQs

How much does this hotel cost compared to others in Dubai?

The average price for a rental in Dubai is $258 per night. This rental is $413 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Kempinski Hotel Mall of the Emirates, Dubai. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Kempinski Hotel Mall of the Emirates, Dubai. Enjoy the water!

Is Kempinski Hotel Mall of the Emirates, Dubai pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Kempinski Hotel Mall of the Emirates, Dubai?

We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.

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Kempinski Hotel Mall of the Emirates, Dubai

Hotel in Dubai

Reasons to book

About this hotel

Amenities

Map of Dubai

Nearby attractions

Available Rooms

Deluxe Room

Grand Deluxe Room

Duplex Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access including Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes

Superior Room

Corner Suite - Access to Snow Park in Ski Dubai for 2, Lounge Access including Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes

Kempinski Hotel Mall of the Emirates, Dubai

Hotel in Dubai

Reasons to book

About this hotel

Amenities

Map of Dubai

Nearby attractions

Available Rooms

Deluxe Room

Grand Deluxe Room

Duplex Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access including Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes

Superior Room

Corner Suite - Access to Snow Park in Ski Dubai for 2, Lounge Access including Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Dubai?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Kempinski Hotel Mall of the Emirates, Dubai pet friendly?

What amenities are available at Kempinski Hotel Mall of the Emirates, Dubai?

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