Sofitel Nanjing Galaxy
Hotel in Nanjing
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Nanjing’s business and entertainment district, Sofitel Galaxy boasts a fitness centre and 4 dining options. Rooms feature flat-screen web TV and free internet. Free parking is available.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Nanjing
Available Rooms
1 King • 613 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 398 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 398 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 613 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 624 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
6.0 / 10.0
Location is good, near Xuanwu Park.
Not sound proof, you hear everything of your next door neighbors, not a level for 5-star hotel.
And I stayed in an upgraded room (a suit), maybe a normal room would even worse with all the noise around. Also the bathroom smells bad, it would be easy to perfume it everyday and get rid of the strong smell, but it seems no one really cares about it.
Compared to 2019 before covid when I was staying there, the hotel really has been leveled down, a pity, I really liked it before...
7.0 / 10.0
Big rooms.
The bathroom wasn’t what I saw on the pictures.
9.0 / 10.0
very good management
7.0 / 10.0
I was allowed to check in early--about 8:30 am, which was a huge relief, as I had just gotten out of COVID quarantine. The staff was very helpful in arranging taxis, and calling to see if tourist sites were open (they weren't).
The gym was closed (COVID). Also, my room kind of had a slight funny smell--almost like pipe tobacco.
10.0 / 10.0
The staff really tried their best to help us out. Their effort is highly appreciated, from finding a lost package sent to us, to sending something out urgently while we were away from the hotel. 10 out of 10 for staff service. It’s also one of the few hotels left in Nanjing that do not refuse foreigners.
You will need to walk a short distance to get to a subway station.
5.0 / 10.0
The location is convenient
For the price we paid it was a little tired and shabby. The club lounge that we had paid for was not open, and instead we were given a very low quality afternoon tea offering. The bar staff also gave rather poor service when we claimed our happy hour drinks.
10.0 / 10.0
bathtub
they asked to pay 100 for cleaning
8.0 / 10.0
They didn't give us the lake view room I booked
4.0 / 10.0
The swimming pool was very nice and the buffet breakfast and lunch were quite worth it .
1.Booked the room with executive lounge but executive lounge was told not open.If it is not open why still showed on the booking page ?
2.The replacement treatment of executive lounge wasn't that pleasant cause you feel like you always need to ask and being questioned for things.
3.Most importantly the total price I booked was 808 and they did it wrong as 898, after I called and they finally realized the mistake but the solution was that I might get the money after one month because of some process!!!That's really annoying.
7.0 / 10.0
The hotel room layout is spacious with big windows that face the lake.
The check in process can be improved. Staying at a Sofitel I come to expect quality service, which I didn’t receive in check in. I waited a considerable amount of time to check in. People were served as they disrupted guests already checking in. Staff lacked assertiveness to deal with this behaviors. Neighborhood has some construction projects which makes for some traffic congestion.
4.0 / 10.0
Room was large but lacked thoroughly cleaning as there were several hairs etc. on the floors.
Buffet was fine, but the refilling of dishes was slow. The restaurant was not cleaned after the night before so there were stains of chocolate on the floor from the chocolate fountain the night before
I had to ask for a new keycard three times as it did not work. One time they had to reset the doorlock to open.
The hotel was non smoking but the staff did not enforce this meaning people were smoking at the hallways, in the elevators and on the public toilets.
Finally all hand sanitizer stations did not work or was empty
7.0 / 10.0
I liked the staff. They tried their best to help us and sorted things out for us. Well done, guys!
Well, the room was smaller than how they looked in pictures. Also, I requested a room with full view and I didn't get that.
8.0 / 10.0
Very nice swimming pool and small gym. The breakfast is great, with many options.
Due to the covid-19 we were asked to booked both the swimming pool and the gym. It was very complicated to get a reservation despite the low number of guests using the facilities.
8.0 / 10.0
Great deal after COVID-19.
Facilities a bit outdated, bathroom faucet was leaking in our room. Breakfast was poor.
7.5 / 10.0
Clean. The room smelled of cigarettes but at least they switched me to another room.
Breakfast was very average and the bed was not very comfortable. Disappointed for a sofitel. The standards were set high after the sofitel in sanya which was FANTASTIC.
FAQs
How much does this hotel cost compared to others in Nanjing?
The average price for a rental in Nanjing is $56 per night. This rental is $94 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sofitel Nanjing Galaxy. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sofitel Nanjing Galaxy. Enjoy the water!
Is Sofitel Nanjing Galaxy pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sofitel Nanjing Galaxy?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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