elaya hotel vienna city center
4.3
Excellent(1,568 Reviews)Hotel in Vienna
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
The elaya hotel vienna city center is centrally located in the first district of Vienna, a 6-minute walk from both Saint Stephen's Cathedral and the Hofburg Imperial Palace. Free WiFi is available.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Vienna
Available Rooms
1 Single • 107 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Queen • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen or 2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Sofa • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(1,568 Reviews)100% verified reviews
4.3
Good choices at Breakfast, excellent location with the City Centre just a few minutes walk. Our two-Bed suite was very comfortable and just what we expected.
Breakfast room was not very roomy.
4.3
Cleanest in a quiet place in spite of a super location near the cathedral
We didn’t try the breakfast because of the high price
4.3
LOCATION EXCELLENT IN THE INNER CITY CENTRE. BREAKFAST EXCELLENT FOR AN HOTEL OF THIS SIZE.
NO ADVERSE COMMENTS
4.3
Tout
Rien
4.3
The location was perfect very close to main sites. The staff were incredibly friendly and helpful. Breakfast was very good, had chocolate on Easter Sunday felt special.
The toilet was in a separate room to the bathroom where the sink was but it was only slight issue.
4.3
The staff was very friendly and the room was spotless. In excellent location
Nothing
4.3
Best location in Vienna , super friendly staff, comfortable room,super clean ,close to everything .
I definitely recommend this hotel.
4.3
Posizione superlativa, camera molto bella, di recente fattura, bagno molto spazioso e atmosfera molto accogliente; assistenza molto buona. Tutto positivo
Nulla di negativo da segnalare
4.3
The room was in a perfect location. It was clean and spacious. The bed was comfortable, so I had a really good sleep. The staff who work at this hotel are lovely. I have no complaints about the hotel at all.
4.3
הצוות מקסים ועוזר בכל שאלה. המיקום מעולה- 3 דקות מהקתדרלה, הכל מלא שופינג וניתן להגיע ברגל כמעט לכל מקום. החדרים יפים ושידרגו אותי לחדר גדול יותר. נקי מאד.
4.3
The position and room was comfortable
It was not very very clean.
It wasn’t dirty but it was not the cleanest.
Room service was not good.
4.3
Very clean and friendly staff
All very good.
4.3
Great location. Nice room. Very clean.
Aircon played up a little but it was repaired.
4.3
The decor of the room sums up Vienna the city....the location was amazing-central to everything and safe in the evening for a solo traveller. Front desk were helpful when I had questions. I arrived early in the morning and they were able to accommodate me immediately to my room.
Not a deal breaker but breakfast was a small selection of things. I saw that other guests had croissants but there were none left. The service could have been a little better at breakfast - you have to ask for hot drinks rather than they come and ask you if you need anything.
4.3
Our choise of Elaya Hotel Vienna City Center (Ehemals Arthotel Ana Amadeus) was especially successful. The location (3 min by Stephanplatz), the U-Bahn stations (Stephanplatz U & Schwedenplatz U), cafes, restaurants, shops: all nearby (5-20 min on foot). The room was spacious. Cleanliness, quietness and staff service was friendly. We particularly appreciate the assistant of the receptionist Mr. Franck Ilunga who was always willing to assist us (Flexible Week Tickets, Boarding-Pass printing, etc.). We shall always be happy to recommend your fine hotel.
4.3
The location was very good. Very central to all the sights but on a quiet street. The staff was also really helpful
4.3
Gréât location in city center. Room confort ok
Ben too soft
4.3
Fabulous staff and the room was exceptional.
4.3
I‘ve stayed a number of times as the members of staff are friendly, helpful and professional. The location is excellent.
The room I had was on the 9th floor and the windows were in the slanting roof/ceiling. The air con didn’t quite cope.
4.3
Room was quite big and clean. Location was perfect - but that is the only good thing I could say about this hotel.
Breakfast is terrible, coffee - not drinkable. Reception desk - it is 2023 already, outside the window, but in reception they still use some sort of paper notes, everything taking very long. Staff in reception desk asked for our passports (we were travelling with EU ID cards), also, staff said, that we need to pay, thus we have already had paid through booking platform. We asked for ironing set, staff have brought it - really? (picture attached).
4.3
Clean room and great location.
Our room did not have breakfast in. For the money that we have paid the breakfast has to be essential. And the extra cost was 20 euror per person per day.
4.3
Location, comfortable beds, breakfast
Needs renovation
4.3
Exceptionally beautiful and large room. Breakfast is good. The location could not be better. Steps from St. Stephan’s Square, yet on a quiet street away from the crowds.
4.3
excellent location - walking distance to main square and trains
staff were very friendly and helpful
great breakfast spread
4.3
Staff were wonderful. Location is terrific. Our room was elegant.
This pricey “arthotel” lacks art and the only common space, the breakfast room, seems unfinished.
4.3
We’re were given a room that didn’t look anything like in the picture. The room (#92) was a room at the roof with a low sealing. The windows didn’t have proper blinds that can block sunlight i.e. we woke up at 5am due to sunrise and we couldn’t do anything about it. It was a horrible experience,
The next day I had to complain at the reception and only then they offered to change our room to something like in the picture and they offered us a free breakfast. The receptionist agreed that our room doesn’t look like the pictures and that many other visitors also complained about the rooms in the 9th floor before, but the owners of the hotel don’t want to change their listed at Booking.com
4.3
location is excellent - lovely , helpful staff. liked the Mozart odds and ends like piano headboard on bed and chocolates
n/a
4.3
Small and clean hotel in the middle of Vienna. Correct for what I needed.
4.3
The hotel was lovely, situated well. Breakfast was more than adequate and always topped up as things ran low. All staff were friendly and also the hotel was very clean.
We arrived late and the person checking us in was a little abrupt and unfriendly and we had problems working out the heating and air conditioning in the room. It did not cause too much of a problem though. Coffee was not replenished in the room and when we asked, the person didn't understand us and delivered more sugar. The fridge was on the floor and as there was underfloor heating the fridge stayed warm.
FAQs
How much does this hotel cost compared to others in Vienna?
The average price for a rental in Vienna is $117 per night. This rental is $24 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at elaya hotel vienna city center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is elaya hotel vienna city center pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at elaya hotel vienna city center?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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