The Westin Resort & Spa Cancun
4.1
Excellent(2,882 Reviews)Resort in Cancun
4-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Peacefully resting at the quiet end of Cancun's Hotel Zone, this luxury resort offers private white-sand beaches with breathtaking views of the Caribbean Sea and Nichupte Lagoon.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Cancun
Available Rooms
King Room with Lagoon View
1 King • 441 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds and Lagoon View
2 Double • 441 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Ocean View
1 King • 441 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds and Ocean View
2 Double • 441 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King Room with Balcony and Lagoon View
1 King • 559 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(2,882 Reviews)100% verified reviews
4.1
Ausgezeichnetes Frühstück, sehr freundliche Mitarbeiter. 2 Restaurants bieten Tagsüber und am Abend ausgezeichnete Küche. Das Zimmer war sehr groß und sauber, eine sehr große Hotelanlage die alle Wünsche erfüllt. Es ist das letzte Hotel in der Straße, der Strand war sehr ruhig und sauber, die Stadt war mit einem Bus und der Bushaltestelle in der Nähe einfach und günstig zu erreichen.
4.1
El desayuno bien, y la ubicación accesible.
No servía la regadera, un interruptor quemó un cargador de mi teléfono, y el gerente del bar muy mal, ya que le solicitamos que nos dejara ver un partido de la NFL y nos negó la transmisión, además salía el agua sucia como de color café.
4.1
Delicious, fresh, plenty, healthy
Confusion with restraunt hours
.
4.1
Staff super friendly and attentive, bed super comfortable and bed room size is great, pool and beach setting is completely stunning. Overall a really beautiful and comfortable hotel and stay.
Some sort of banging above me throughout the day and night. Sounded like incredibly heavy footsteps, but I doubt that’s what it was. Wasn’t enough to keep me awake though. Food and drink felt pretty over priced
4.1
The spread was good. But Vegan options were inadequate. The staff was cooperative.
Inadequate toiletries in bathroom. No room slippers. The services provided by the Travel desk were exorbitantly costly - almost 10 times more. Shameful!
4.1
Comfortable beds, quiet location, great staff.
Pool drinks prices are expensive and not very good.
4.1
Everything was great
Everything was great ❤️
4.1
Location
I liked it all
4.1
Breakfast was okay, staff was friendly, outdoor area with pool was good
Old-fashioned/cold-style hotel (old bathrooms, old furniture), not really comfortable (very spacious, but not in a nice way), pictures were looking much better than the reality
4.1
La atención de una parte del personal
El check in y check out
4.1
La vista y la habitación limpia
Los empleados de recepción son muy hostigosos te quieren dar unas dichosas pláticas de negocios casi a fuerzas
4.1
the location. down the quiet end of cancun. plenty of pools to choose from.
so much wasted space. old decor. empty hallways. even the outside is tired. for what you pay, you'd expect the rooms to be set up. the balcony's are wasted with cheap outdoor furniture.
4.1
Habitaciones amplias, limpias. Varias albercas, acceso y la vista a la playa increíble!
Falta iluminación en habitación
4.1
I liked its location. Yes, it is father away from the epicenter but the bus stop is nearby and almost if not all buses stop there. Nearby the airport and whenever we left to tour any location, we were always picked up first and dropped off first.
Some of the facilities we were interested in using were often closed.
4.1
Servicio
4.1
Staff extremely helpful and kind
Charge for aguacate at breakfast: come on guys (in Mexico and for a bad one for that matter!!!🤔 the fruit was born in Mexico! Ridiculous!!! BTW, I did pay for it, just find it absurd
4.1
everything
lighting in the room
4.1
La tranquilidad del lugar, sus instalaciones amplias, la amabilidad del personal.
El acceso para personas con movilidad reducida se complica por la pendiente que debe caminarse
4.1
Impressões sobre minha estadia no resort
O resort é simplesmente grandioso, como é comum na zona hoteleira de Cancún, onde todas as construções são imponentes e impressionantes. A equipe do hotel foi extremamente gentil e sempre disposta a ajudar no que fosse possível, o que tornou minha estadia ainda mais agradável. O ambiente era muito tranquilo, perfeito para quem busca relaxar.
As acomodações eram confortáveis e bem equipadas, proporcionando uma excelente experiência de descanso. Além disso, o hotel fica de frente para o mar, o que permite um fácil acesso à praia e a oportunidade de apreciar aquelas águas cristalinas e de temperatura extremamente agradável.
Para os amantes de atividades físicas, o resort oferece uma estrutura incrível: quadras de tênis, academia, vôlei de praia, além de várias piscinas rasas, ideais para curtir o clima paradisíaco de Cancún.
Tive a oportunidade de jantar com a minha família no restaurante com vista para a praia, e a experiência foi indescritível! Foi um momento maravilhoso que recomendo a todos. Porém, vale ressaltar que, assim como a experiência é incrível, o custo acompanha essa qualidade. Mas valeu cada centavo.
Se você está procurando um lugar para relaxar e aproveitar tanto o lazer quanto a tranquilidade, este resort é uma escolha maravilhosa!
Gostaria de expressar minha insatisfação com alguns pontos que ocorreram durante minha estadia no resort, relacionados à reserva feita no booking.com.
Primeiramente, ao fazer a reserva, selecionei a opção de quarto que indicava "Café da manhã bom incluído", o que me levou a entender que o café da manhã estava incluso na tarifa, especialmente considerando que essa opção era mais cara do que a que não tinha a informação de café incluído. No entanto, ao chegar no hotel, fui informado de que não havia nenhuma refeição incluída. De fato, o café da manhã era extraordinário, mas o custo de aproximadamente 490 pesos mexicanos por pessoa foi uma surpresa desagradável, considerando o que estava anunciado que era gratuito (talvez não esse, mas outro mais simples) Mesmo assim ainda questionei na recepção se havia algum café incluso, e fui informado de forma clara que não havia qualquer refeição disponível no Resort sem custo adicional.
Além disso, na minha reserva, recebi a confirmação de que todas as taxas, como ISS, Taxa de Turismo e Imposto Municipal, estavam incluídas. Entretanto, o resort me cobrou uma taxa adicional de aproximadamente 80 pesos por dia, referente a "taxas de quarto", supostamente para limpeza e outros serviços. O mais frustrante foi que essa taxa foi cobrada até mesmo em dias em que o quarto não foi arrumado.
Em resumo, tive a impressão de que os serviços incluídos e as taxas não foram claramente comunicados na reserva. A única coisa realmente gratuita era o gelo disponível no corredor dos quartos.
4.1
It’s a beautiful property
Really overrated and overpriced. There’s nothing special, really
4.1
Nos encantó todo! La ubicación
La playa y las piletas
Que los niños solo podían entrar de 9 a 10 de la mañana a la sala de juegos ! Después había que pagar
4.1
proximité plage et aéroport
hotel immense, on s'est perdus plusieurs fois !
4.1
El hotel cumplido absolutamente con mis expectativas. La situación esta en el principio de la zona hotelera y cuenta con una playa muy bonita. Además tiene unas piscinas muy buenas.
El desayuno es muy completo y variado.
Y, finalmente, se tiene que destacar la actuación del Sr. Rafael Valdez, que realmente hecho lo posible y imposible para solucionar un pequeño problema que ha ocurrido.
Nada
4.1
Amazing location
Nothing
4.1
La vista, la playa, las piscinas.
La buena comida.
La atencion
Que nos tocó tormenta, pero no es culpa del htl
4.1
Good
I Like everything
4.1
Nice view, relative to price
Never got my portable charger back. I messaged the property as soon as I left, but nobody got back to me.
4.1
Me encantaron las albercas y la exclusividad con que se manejan en el hotel.
Los precios de la comida, muy elevados y la comida no es tan buena.
En la app me decían que mi habitación tendría vista a la laguna y no era verdad.
4.1
Buena ubicación y las habitaciones muy limpias, el colchón está delicioso para descansar
4.1
Excelente ubicación . Desayuno delicioso. La atención de los meseros en el área de playa y piscina excelente
Todo me gustó
4.1
Op zich prima verblijf. Echter hebben we een prijs een afgesproken van 174 eu, en moesten we 314 eu moesten we betalen. Daarnaast wordt je slecht geholpen door het personeel waardoor je nog zo’n 50 euro aan belkosten kan verwachten aangezien je van de ene kant naar andere kant wordt gestuurd.
Op zich prima verblijf. Echter hebben we een prijs een afgesproken van 174 eu, en moesten we 314 eu moesten we betalen. Daarnaast wordt je slecht geholpen door het personeel waardoor je nog zo’n 50 euro aan belkosten kan verwachten aangezien je van de ene kant naar andere kant wordt gestuurd.
Alle Nederlandse mensen, ga hier aub niet heen. Het lijkt goedkoop maar je kunt beter voor dat geld ergens anders heen in verband met de kosten die er nog bijkomen.
4.1
The best part about the hotel is the beachfront. Long private beach spread and pool areas across the property and little crowd. The proximity to reach the airport is also a bonus. We ordered room service and that also turned out to be decent! The check-in and check-out was super smooth and the room was quite spacious.
The bathroom wasn't in the best condition, leaky walls and recent badly done renovations were obvious. The room in general was very average for Westin properties. We have stayed in several, this was our least favorite but we have to agree the room view was just out of the world!
4.1
Todooo
Nada
4.1
La ubicación, la playa, las instalaciones en general
No supieron dar apoyo con el aire acondicionado, el teléfono de la habitación no servía y la relación precio calidad de la comida, pues no está muy bueno
4.1
Excelente hotel, el servicio es muy bueno y el personal muy amable. Las habitaciones muy limpias y las camas fabulosas para dormir. Solo tuvimos un pequeño inconveniente con el agua que la cortaron un día por arreglos, pero la verdad todo muy bueno, las amenidades de lujo.
Comimos solo un día en el buffet del desayuno y la verdad no hay gran variedad, la comidas muy regular para el precio de casi $500 por persona.
4.1
O lugar é maravilhoso. A integração do hotel com a praia também tornam o ambiente mais agradável.
Limpeza e manutenção. Quando chegamos no nosso quarto, havia água minando pelo chão. Fomos tomar banho e o banheiro inundou. Veio um rapaz fazer o reparo, fazendo uma mega lambança, jogando água de detritos pra todo lado. A pessoa que veio em seguida limpar, sequer trocou o tapete encharcado e sequer fez higienização. Foi uma briga para conseguirmos a limpeza. Nisso, reparamos que restos de comidas em bandeijas chegavam a ficar quase 18h nas portas dos quartos. A sujeira é um pouco natural pra eles ali.
4.1
Quarto amplo, cama confortável, vista linda do mar.
Gostei de tudo
4.1
Well maintained resort
The refrigerator is the room was leaking all the time.
Drinking water wasn’t available.
Restaurants in the resort were subpar.
4.1
La ubicación tan cerca del mar me encantó
Que no hay todo incluido
FAQs
How much does this resort cost compared to others in Cancun?
The average price for a rental in Cancun is $175 per night. This rental is $41 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The Westin Resort & Spa Cancun. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Westin Resort & Spa Cancun. Enjoy the water!
Is The Westin Resort & Spa Cancun pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Westin Resort & Spa Cancun?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
Explore similar vacation rentals in Cancun
Explore all rentals in CancunCancun travel inspiration
Read our blogGuides
Top Things to Do in Miami: From Beaches to Culture
Guides
The Best Things to Do in Orlando: Attractions, Food, and Family Fun
Guides
Things to Do in Galveston, Texas
Guides
Top Things to Do in Myrtle Beach
Guides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World