Gran Palas Hotel - Spa incluido
Hotel in Salou
5-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
The Gran Palas is a luxury hotel and spa, located on the beachfront in Pineda. Set in extensive gardens, it offers 2 outdoor pools and unlimited free access to its on site spa.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Salou
Available Rooms
Classic Double Room
1 Double or 1 Sofa • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Classic Double Room with Sea View
1 Double • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Duplex Room (4 Adults)
1 Double • 2 Single • 624 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Duplex Room (2 Adults + 2 Children)
1 Double • 2 Single • 624 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Duplex Room (3 Adults)
1 Double • 2 Single • 624 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.0 / 5.0
L’hotel,les équipements,la proximité de la plage,le personnel,l’emplacement.
J’ai moins aimé :l’animation et parfois la restauration.
5.0 / 5.0
La atención del personal, de l@s camarer@s del buffet, del spa.... Excelente.
Muy recomendable
Instalaciones increíbles, acceso ilimitado al spa..
La camarera gallega del buffet de lo más atenta que te puedes encontrar, se nota que disfruta de su trabajo, una gran profesional.
Nada que objetar.
3.5 / 5.0
El spa
Falta de mantenimiento, para ser un cinco estrellas lo veo un poco justo. Habían detalles mejorables. Por ejemplo la alcachofa de la ducha estaba toda verde oxidada, la junta de la ducha en el suelo negra y otras cositas más.
5.0 / 5.0
Nous avons aimer le calme , la tranquillité de l’hôtel a cette période .
La gentillesse du personnel ( surtout ceux du petit déjeuner ☺️)
Le confort de la chambre et bien entendu le spa assez grand et propre .
R a s
4.5 / 5.0
Las habitaciones estaban bien, el desayuno con buffet muy bueno y bastante variado.
Un detalle los bombones de la habitación.
Había un agujero de un quemazón en el sofá de nuestra habitación. Realmente la habitación triple es la misma, solo le añaden una cama individual más.
3.0 / 5.0
Prácticamente el hotel bajo mínimos comida muy escasa para su categoría y muy mejorable
El spa
3.0 / 5.0
L’hôtel est l’emplacement
La nourriture c’est toujours la même chose et c’est pas de la qualité et encore moins pour un hôtel de 5 étoiles!!! Pis le nettoyage et l’entretien de l’hôtel intérieur et extérieur et vraiment mauvais.
3.0 / 5.0
Spa, outside pool are and spacious room.
The staff at reception weren’t very friendly, some rude and did not greet us appropriately. When arrived we weren’t made to feel welcome & didn’t tell us about certain facilities and food available in the restaurant.
4.5 / 5.0
Beach vecinity; beverages not included
Parking
3.0 / 5.0
Restaurant buffet type was excellent
On arrival I was informed that they do not have any parking place for me and I better look for one . On their presentation is stated clear parking available after a while of arguing they found a spot (owner private place!!!) and I was able to park the evening
was ruined.
Explanation was simple , wedding on site full parking . Never again on this location were the client is unimportant.
2.5 / 5.0
Nothing
I pay 1300 eur for 3 days
Water only at check in, after for money.
Breakfast is poor and tasteless. Luckily, omelettes are fried.
4.0 / 5.0
Spa was great, and the room was spacious, and the breakfast was ok but not a lot of options.
The hotel is not 5 stars, some broken things or scratches on the wall, old rusty showers etc...
and no smart TV, only cable
2.0 / 5.0
a little run down, not up to a 5-star hotel standards.
food wasn’t tasteful, bland breakfast. Poor selection of food room in room service. Not the best room counting hotel was half full, could suggest upgrade or better room.
2.0 / 5.0
worst room service ever. almost nothing on the menu, menus weren’t even updated from last year. staff was nice but few, and nobody really spoke English.
4.0 / 5.0
very good spa, good breakfast, staff was very nice, sleepers, robes and lots of kits in the bathroom for different purposes.
we used room service, it was terrible, very unexpected for a 5 star hotel to have very low quality food. And some pillows in the room was very uncomfortable, I couldn’t sleep. the only option to change the pillow is to buy one in the hotel.
4.0 / 5.0
The room was very spacious, the spa and outside pool facilities were very good
Children were still in the Spa after 6.30pm on Saturday and no one reminded parents that they should leave.
Staff were pleasant but not very forthcoming with information that would have been helpful, like needing to use our room card to use the lift, where the restaurant was located, etc
4.0 / 5.0
Spa, near to beach
Room electricity had problem, but solved soon. Many of employees don't speak English, caused inconvenience.
5.0 / 5.0
Beautiful hotel, lovely facilities.
Staff can’t do enough for you.
Very high standard of food.
4.0 / 5.0
staff were brilliant, really friendly
lack of choice for the dinner buffet
0.5 / 5.0
Everything
4.5 / 5.0
Very kind and helpful staff, good lication, good and clean spa. Nice place to spend the vacations.
Maybe would be good to have (more) vegatables in the restaurant.
3.5 / 5.0
Location and facilities are good
Small touches that make this more like a 4 star experience rather than 5 star:
- No tissue box in bathroom to blow your nose - is it 5 star to blow your nose with toilet paper?
- Housekeeping lack attention to detail: Left Dirty Cups, Did not replace shampoo/showergel or toilet paper without being prompted by the guest.
- Queuing for buffets even though you've already paid. Queue takes forever (inefficient staff allocation) - we chose to dine at other hotels as they were much more efficient
- Gym closes at 9pm - very early and was lacking aircon
- Hand sanitizer was not present/topped up adequately in the gym
- No towels in the gym
- No water in the gym
- Accessing the wifi required too many stages
- Breakfast buffet: Good selection BUT you have to request almond milk, oat milk separately... that got annoying after 1 morning. Why not leave two containers of alternative milks out with the other milk/orange juice - most 4 star hotels do this as standard now...!
- Positive: they have gluten free options (if you ask the staff).
The room itself is good however the staff do not "audit" the room and check for issues. For example, the fixture that holds the shower head to the wall was loose - so you can't keep the shower on whilst leaving the showerhead in place. I didn't bother complaining to get it fixed, but I would expect the housekeeping to discover this during their cleaning and report it automatically (lack of training).
The hotel is designed for families (not couples) but that's OK. However, there are missed opportunities - for example they have a nice outdoor area with sofas, but there is no place to buy drinks or music.
The staff try their best and do a good job overall (very friendly) but I think the management is taking a lot of short cuts.
Overall I would recommend the hotel to families and the facilities / location to the beach can't be beaten, but couples should avoid.
0.5 / 5.0
Nothing.
Everything. Price. How we were treated, attention to details. Attention to our needs.
FAQs
How much does this hotel cost compared to others in Salou?
The average price for a rental in Salou is $131 per night. This rental is $58 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Gran Palas Hotel - Spa incluido. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Gran Palas Hotel - Spa incluido. Enjoy the water!
Is Gran Palas Hotel - Spa incluido pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gran Palas Hotel - Spa incluido?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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