Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Resort in Mazatlan

8.8 / 10.0

Outstanding(372 Ratings)

Resort in Mazatlan

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this resort

This Mazatlan hotel is located on 20 acres, overlooking the Pacific Ocean. The 4-star hotel offers 3 free-form swimming pools, salon services, scheduled daily activities and 5 restaurants.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Mazatlan

Nearby attractions

Malecón de Mazatlán

13.8 mi

Maritime Navigation Lighthouse

Available Rooms

2 Double • 419 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 968 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

$$$$

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

$$$$

8.8 / 10.0

Outstanding(372 Ratings)

Resort in Mazatlan

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this resort

This Mazatlan hotel is located on 20 acres, overlooking the Pacific Ocean. The 4-star hotel offers 3 free-form swimming pools, salon services, scheduled daily activities and 5 restaurants.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Mazatlan

Nearby attractions

Malecón de Mazatlán

13.8 mi

Maritime Navigation Lighthouse

Available Rooms

2 Double • 419 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 968 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.8 / 10.0

Outstanding(372 Ratings)

100% verified reviews

10.0 / 10.0

Feb 2024

Buena

El servicio y las instalaciones

Que no aclaran que es mar abierto y no se puede eStar en la playa

10.0 / 10.0

Dec 2023

El mejor de Mazatlán

Me encanta

Todo me gustó

9.0 / 10.0

Dec 2023

Me encanta

Toda la comida riquísima, el personal muy amable

Las camas y almohadas un poco rígidas

9.0 / 10.0

Mar 2023

we will be back !!!!!

food excellent, food or drink seemed unlimited, whatever you required seemed to be available. loved the gardens and the golf cart transport ,what a concept loved it. we had our grandkids with us who also appreciated the beauty and the animals in the gardens did not need "waterslides and parasailing" to experience a good time.

the only complaint i have and this is probably directed at people rather than yourselves, i am not sure how you manage the situation but is an area of concern to your guests is the pool lounger situation. Guests getting up 6am or maybe even earlier claiming loungers that at times never even used until late in the day or even at all, by placing towels and items on them. Total disregard to others, Do you have to police this, sadly yes ,I am afraid.

9.0 / 10.0

Sep 2022

Superb

We really enjoyed our time here. The food and facilities were exactly what we were looking for.

10.0 / 10.0

Sep 2022

Perfect All Inclusive Vacation

This was my boyfriend and I's first experience with an all inclusive resort and everything was beyond our expectations. Beautiful resort, large spacious room with a kitchenette, ocean views, good food, and great service. Also there is a sister resort of theirs that is close to downtown so you can take their free shuttle to go into town! We especially loved our experience at the restaurant the Cordliere. We went there every morning for breakfast and Dario and Adrian were honestly two of the best servers we've ever had.... super personable, excellent service, and we looked forward to having breakfast there every day!

6.0 / 10.0

Jun 2022

Good but not Great

The food in The Bistro and Casa 46 was excellent, everything I order during my stay was great

Facilities, in general everything is old and I understand is the style but chairs, sofas and tables from restaurants as well as bedroom in general needs a renewal, specially the sofas, restaurants were not clean at all, that was kind of disgusting, beach also was not really clean. I was disappointed I read a lot about those things but I was expecting quality from a five star.... probably I will not be back. Also the stores price is beyond expensive, I bought an aloe Vera pot without asking first, and it was more than 15 times normal price.

9.0 / 10.0

May 2022

Couldn't have been better!!!

The staff throughout the resort were amazing and helpful. The waiters were amazing and I felt so well looked after. The type of service from the morning staff at the breakfast buffet was above and beyond. Then service by the pool (shout out to Julio Vargas) was fantastic and I wanted for nothing.

There are areas of the hotel that are starting to age and although I saw the cleaning staff working really hard, there are some bathroom floors that could be replaced/refreshed both in the rooms and near the pool and even around the pool.

2.0 / 10.0

May 2022

I will definitely stay in another resort.

The food was ok.

40 minutes for the receptionist Mr. Santiago to allocate my booking, although I showed him the confirmation number with my details. They made us walk to the room instead of arranging a club car. I mentioned that we are here for special celebration, and they did nothing. In fact he wanted me to pay for additional items. The concierge people always eyes on us to force us to buy spa packages and tours, imagine they asked us the type of credit cards we have, even what are our ages although we said we are not interested. That was totally inappropriate and we didn't even see our rooms yet. The agent who offers towels asked us for key rooms to make sure we are staying in the resort, though they sticked a bracelet in our hands for identification which was so inconvenient to wear 24 hrs. The staff was rude and not maintaining eye contact. I think all staff in the property needs a better training in customer service. The service is really zero. We asked for water to the room, though it is all inclusive they charged us 4 USD , saying that is a room service charge. Such a rip off. Staff however in the restaurant are a bit accommodating, specially at Bistro.

9.0 / 10.0

Mar 2022

Relaxing

Very Good, Spa was Great!

10.0 / 10.0

Mar 2022

we LOVE Emerald Bay!!! we spend several weeks each year at this property.

we own a timeshare here - we found this reservation to accommodate a change in our airline accommodations.

4.0 / 10.0

Mar 2022

The staff is incredibly rude and condescending

Not very authentic Mexican cuisine

The facility is beautiful and the view is stunning

8.0 / 10.0

Feb 2022

amazing experience will be back for sure.

was beautiful, clean and quiet.

didn’t like that we were not allowed to go to some of the restaurants with our children. set a time slot that you are allowed to go with children say 6-7:30.

10.0 / 10.0

Dec 2021

A wonderful place for relaxation

It’s way far away from the noise of the beach resorts. You can actually relax here. staff are very friendly and accommodating. Food is excellent. Spa is first class.

10.0 / 10.0

Nov 2021

all inclusive is the best way to go!

great customer service

nothing

6.0 / 10.0

Nov 2021

To expensive for the ALL INCLUSIVE, better to pay directly in the restaurant

All inclusive is not what I expect, only two places to get your meals, there not beach at all, too many rocks, so i f you like beach, this Hotel is the worst decision

Everything is far, bay walking, and the cars that help you, are not often, so You have to walk, or spent a lot of time, waiting for the next one available.

6.0 / 10.0

Oct 2021

It was OK

Food was adequate....not 5 star standards. Bistro restraunt was filthy at 5pm Sunday.

No room safe, telephone didn't work, no hot water all weekend

8.0 / 10.0

Aug 2021

Great stay!

Great food, rooms and very private great for a relaxed family stay.

Golf cart drivers could be a little more friendly. They did get you to where you wanted To go but not as friendly.

10.0 / 10.0

Jun 2021

Exceptional

The location was beautiful

The beach was not the best for swimming due to rocks

9.0 / 10.0

Jun 2021

Great time on a great place with outstanding service.

The customer service is very good and they always were so kind and giving us the right answers and solutions.

We did not like the transportation they offer from airport to the hotel and viceversa. We did not know the transportation is not individual, or private. It is with a group inside a bus. On the web page this is not clear. On next time we will prefer to take a taxi to go out faster and private.

8.0 / 10.0

May 2021

The resort property was excellent, but a couple of the outside restaurant locations had very annoying fly and bee issues

Very nice pools and pool service.

10.0 / 10.0

Apr 2021

Exceptional

Everything was nice.

The pillows are bad, Very uncomfortable.

9.0 / 10.0

Jan 2021

Hotel pueblo bonito

The resort is very nice and big place. Good restaurants and large pools. WiFi works in all premises. Customer service is always nice and good service.

They kind of push you to get a breakfast with them to buy time share.

FAQs

How much does this resort cost compared to others in Mazatlan?

The average price for a rental in Mazatlan is $171 per night. This rental is $18 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive. Enjoy the water!

Is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Resort in Mazatlan

Reasons to book

About this resort

Amenities

Map of Mazatlan

Nearby attractions

Available Rooms

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Resort in Mazatlan

Reasons to book

About this resort

Amenities

Map of Mazatlan

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this resort cost compared to others in Mazatlan?

Is parking included with this resort?

Is there a pool at this resort?

Is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive pet friendly?

What amenities are available at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

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