The staff were great, professional, helpful and obliging.

Brilliant

Great thanks

Location and staff

Room dirty

The room was spotlessly clean. I loved the big desk. The bathroom was well equipped. You lack hot chocolate for those of us who don't drink tea and coffee. You did not provide a notepad and pen, always essential.

room is clean. the service is good.

All the staff we dealt with were courteous and helpful. The room was clean and the bed comfortable. Good choice of hot and cold food for breakfast. As, I believe, there were not many people staying on the Bank Holiday Monday night, there was no hot food put out Tuesday morning BUT the staff cooked you anything you wanted. The Imperial War Museum North was close by and the Metro station Media City UK is a few minutes from the hotel enabling a convenient way to get into the city by tram. Did not see many restaurants nearby but there is one in house and also a bar that serves snacks.

This may have been a misunderstanding but our room did not get serviced after the second night there. So called background music in the breakfast room wasn't far enough in the background.

The room was good. Clean spacious and had everything I needed. Clean bathroom, Comfy bed. Good mirror by the window so I could see properly and dry my hair. Parking round the corner. Easy to walk to the cricket. Staff very friendly and price good.

Nothing

It was near to old Trafford we hadent far to walk

It was comfortable

Was a reasonable room in a convenient location. Breakfast was ok.

Great location and friendly helpful staff

The weather😉… just that weekend because it meant the Ashes were lost

When I checked out at 6am on the 23rd, the front desk staff told me that I had been “undercharged” by £80 when I checked in on the 19th and paid in full. I refused to pay this and the staff did not further contest it. This was clearly an attempt to get extra money by the front desk staff on duty that day.

Very comfortable beds clean rooms

it was easy to get to via tram from the train station. it was the perfect location for the coronation street tour we had booked. loved the mini fridge. the room had everything we need for a comfortable stay, especially the aircon!

Great reception staff from the go and even won 2 free drink after we had checked in and given ponchos as the weather was on and off rain. Breakfast staff were great and really look after use and even got my daughter her favourite breakfast (pancakes) Rooms were clean and great selection for breakfast. Will definitely come back !

Nothing to complain about.

clean comfortable

nothing

Room was spacious, clean. We had a twin beds plenty space for two people and lovely work desk. Only regular tea no herbal, and only one biscuit for a twin room we weren’t going to share a biscuit

No USB ports in the room lots of plug outlets but no usb I don’t travel with a adapter as nearly all hotels have USB ports . No smiles or nods from staff a bit staid really.

NOTHING TO SAY

The location was good.

The Service at the hotel was below average. The breakfast spread was very basic and disappointing. Lift was really slow and noisy.

Lovely clean hotel, great staff and a good location

Clean room Friendly staff Comfortable bed

There was nothing we didn't like.

Ideal location for the Lowry. Large room with a good view. Comfortable and clean. Great selection of breakfast items. Everyone very friendly.

Extractor fan in the room was noisy, and initially I found it hard to sleep with this noise. Restaurant expensive, and the prices don't include VAT.

The staff was super friendly. Location was great and the view from room was fantastic

Breakfast and staff are good!

Room walls were a little bit dirty and the duvet doesn’t cover the body…

clean and good location for old Trafford

they didn’t take cash there whatsoever and I arrived over to England from Ireland with cash. point blank refused to accommodate me and left me very embarrassed with my seven year old son with me. when I asked why they didn’t take cash I was informed that they never bothered to go back to cash after covid. not accepting legal tender is bad business and I would hope that the hotel would abolish the card only policy in the future.

the location, room and the staff

a little pricey, and the shower was too close to the wall making it a little uncomfortable.