Location, superb. Comfy bed.

Top floor room, many stairs. In need of minor maintenance.

I liked everything in this hotel: from it's location (my room overlooked Justice Palace) to the comfort of the bed and amenities. Everything was super clean. Clear instructions on check in (it was Sunday, everything was closed, so they left me a card and a pin code to get in). Even though the hotel is located right in a smack of the city center,vit was surprisingly quiet. Please be aware that the hotel is located in an old historical building: there is no elevator. Only a narrow spiral staircase. So if you have mobility issues, this place is not for you.

The view was nice. Staff was kind.

The manager promised he would reimburse us for our stay but did not. I showed him photos of our room with mold, a hand held shower that wouldn’t stay up for hands free showering, and a bag from the previous occupant which was left as the room was not cleaned well. I contacted them through booking.com via both email and phone afterwards and still no response. Don’t stay there.

Central location, nice comfy beds, friendly staff

the toilet / sink combination was tight!

great location and helpful and pleasant staff

the hotel is in need for renovation - the shower head had no holder on the wall, it was also leaking, the water heater had a broken electrical contact

Clean and quiet

Bed a bit hard

I loved the location, so central but far enough away from the main roads so you aren’t hearing all of the traffic. the staff are so supportive and friendly. we had an issue with the hairdryer not working in the room, but the staff had this resolved within 10 minutes so it barely impacted us at all. such a lovely place! we will most certainly be back.

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The view was amazing 😊

Great location. Lovely view. Friendly and helpful staff. Comfortable room and bed. Excellent check-out time.

location

The view outside our window was amazing! We had full view of the courtyard of the Palais de Justice. We felt like we were living in history in a way not quite experienced before. The hotel was close to other historical places we were able to visit.

The directions to the hotel were insufficient, and finding parking was very difficult. So we started off very frustrated. As a travelers' note, they are not open on Sundays, you are on your own.

Centre to city.Had motorcycle and could park out outside hotel.

This is just a room and breakfast was very basic.great for a overnight stay or 2 nights at most

it is close to the old town and shops. the staff are lovely.

the bed was comfortable and we had a fantastic view from our bedroom window. staff were friendly. central location

needs investment. sink plug was stuck closed. couldn’t switch shower over bath to the tap. black mould in bathroom. walls all scuffed and marked. breakfast was pre-served and limited. cold croissants (but they tasted good), baguette, butter and jam, pot of plain yoghurt, pot of apple purée and tea/coffee or chocolate. ok for the price.

very close to the old part of town. great location

Location could not be better. The rooms overlooking the Palais de Justice made the room selection perfect.

Breakfast could have offered more variety. P

The location is great. It’s right in the center of the old city. The staff was friendly and helpful.

The room was four floor walk up on narrow winding stairs. The room was tight. About 100sf. The bathroom was serviceable, nut the tub small and the shower hand held. Parking was a block and a half away in a municipal garage.

the location was amazing and central to all shops and places of interest. made very welcome by proprietor. bedrooms were a delight and full of character and charm with a stunning view from window of the Palace du Justice.

A few things weren’t working in the bathroom but on the whole didn’t put us off going there again

The location was excellent and the room size was adequate for two friends for a night. The room had a full bathroom with a bath, which we loved. The staff were friendly and all the instructions were clear and easy. The later checkout time of midday was also great as it meant we didn't feel rushed at all.

The wifi didn't work reliably in the room, which the staff said was a common problem, and since we are not locals we rely on wifi to make our plans and contact family back home. It was also a two storey walk-up without a lift, which is advertised but something to be aware of.

great location ,historic part of Rouen.clean rooms .