The Ritz-Carlton Sanya, Yalong Bay

Nearby landmark, Natural landscape, Bird's eye view, Beach, Sea view

Property building, Natural landscape, Bird's eye view, Beach, Sea view

Property building, Natural landscape, Bird's eye view, Sea view

4.1

Excellent(78 Reviews)

Resort in Sanya

5-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

The Ritz-Carlton in Sanya is located within Yalong Bay National Resort District. The hotel offers 5 outdoor pools and 2 tennis courts. The property boasts 8 dining options, pampering spa services and yoga lessons are also offered.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Sanya

Nearby attractions

Nanshan Buddhist Cultural Garden

45.3 mi

Luhuitou Park （East Gate）

Available Rooms

1 King • 1399 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 699 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 861 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 699 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1485 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

The Ritz-Carlton Sanya, Yalong Bay

$$$$

4.1

Excellent(78 Reviews)

Resort in Sanya

5-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Sanya

Nearby attractions

Nanshan Buddhist Cultural Garden

45.3 mi

Luhuitou Park （East Gate）

Available Rooms

1 King • 1399 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 699 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 861 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 699 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1485 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(78 Reviews)

100% verified reviews

4.1

Jan 2024

Great stay

Magnificent grounds, nice pool, very spacious room with nice coffee and tea. Nice restaurants on site

Very few staff spoke English, was difficult to communicate, but got lucky when checking out when someone with excellent English helped us

4.1

Nov 2023

相对服务还是比较温馨

住的很好

我觉得要是可以在贴心一点会更好，比如给客人准备手机充电线，设施有点陈旧了

4.1

Jun 2023

The staff made it worth the trip

The only negative is the Bidet did not work and the sink was faulty but besides that the pool was great, the room was great, the breakfast was PHENOMENAL

4.1

Jan 2023

Passable

It is a nice resort

Staff' service and attitude are not bad, but it is simply not as good and professional as what you would expect from a luxury hotel such as Ritz Carlton: - very poor service for breakfast - waiting line was chaotic - took them one hour to serve drinks at bar while they had plenty of staff and very few customers. But they were just standing there and chatting to each other, forgetting they were supposed to prepare cocktails we ordered. We had to ask 3 times - they let kids playing and throwing balls violently right at the swimming pool. Accident can so easily happen... Took them literally 40min before asking kids to stop

4.1

Jan 2023

A relaxing stay at an amazing resort!

Overall, my stay at the Ritz was very enjoyable and relaxing! The food was delicious and the beach is nice. Jarvis, my butler, was very accommodating and always made sure we had everything we needed. Also, the AYI’s who were in charge of cleaning the villa 李丹丹 and 池芳娟 were great! They worked very hard and made the villa clean and tidy everyday even when it was short staffed. This was my second time at the Ritz and it was wonderful.

The Villa deck could have used some updates (many loose boards). Also, there were many trees surrounding the villa pool. This made it hard to get sunlight on the pool maybe consider cutting/trimming some of them down.

4.1

Aug 2022

Superb

This was our second visit to Ritz Carlton. The service level was just exceptional. The staff working there like William, Nanncy, Mikael, Lynn and many others just stood out for us. The service level compensated any other short comings. Our flight was on 6 August back to Shanghai, the staff namely William took exception actions to support us to get to the airport. Even though our flights were eventually cancelled due to Sanya lock down.

4.1

Jan 2022

great pools, rooms. bring fruits to avoid the F&B or do what other guests do: order on an app and get delivered

great location if you want a beach. do play volley ball! the staff will be happy to play with you. it’s a massive place . 450 rooms. bfast can be busy but flow is well organized.

all about the Rooms is great. bfast is great too but the rest of F&B is overrated!.. and poor. sand grill is total rip-off. poor Caesar salads, trio fish.. it’s barely above family mart (sorry). Italian fine dining is also average for the prices. better go to Capella for a nice dinner.

4.1

Jan 2022

WORST CUSTOMER SERVICE EVER. NOT FOREIGNERS FRIENDLY

nothing. the experience was so bad that I cannot tell anything I really like

No one at the hotel speaks English. Only one manager at breakfast time was able to speak with us. We had to communicate with the staff using our phone translator, unbelievable in a Ritz-Carlton chain hotel. The service was terrible, they were even rude to us sometimes. We had dinner in the lobby restaurant and the waitresses by mistake brought 3 cocktails to the table instead of two (it was her mistake, not ours). we asked her to leave the cocktail there to fill up a little bit more our glasses (the Margaritas we got were literally less than half of the glass.. a complete rip-off) and she said in a very rude way: NO! later she throws the drink in the sink in front of our faces. on purpose obviously, she wants us to see that, unbelievable.!! A person like that cannot be working in a Ritz hotel or not even in a B & B. guests deserve some respect... When you pay a fortune for a room, for a glass or wine or for having dinner there, you expect other kind of treatment. it took us more than 2 hours to have our dinner ready and all the dishes came at different time. this means that when some of us already finished our food, other people in the group didn’t have they courses yet. not to mention the prices at the restaurant, very expensive and the quality was terrible... In sume, it was the worst experience at a Ritz Hotel ever. if you are staying at Yalong Bay, try Marriott. much better service and nicer staff. on the other hand, that part of the beach it’s no nice, it has not sun beds in front of the sea like the other hotels in Yalong Bay (Marriott, Hilton, Sheraton, MGM) but definitely the best hotel in Sanya: CLUB MED. Foreigners are welcome there, if you’re not Chinese, Ritz is not your place. they treat us as a second class citizen...

4.1

Jan 2022

Enjoyed our stay: We will be back when we have kids!!

Great room facilities! We loved the bed, bath and beyond. It was raining during our stay so being cozied up in a comfortable and very spacious room was perfect! Great Christmas ambiance - we really enjoyed how festive the the hotel was - really put us in the xmas spirit! Also, breakfast was delicious!!!!!!

We prefer more intimate settings - this hotel is perfect for families: lots of pool activities, kids club, and open areas!

4.1

Jan 2022

wonderful and refreshing

room

some areas of the hotel looked very old

4.1

Oct 2021

expected something better…

Hotel and room were nice and clean. breakfast buffet was very good.

room is not soundproof. two big noisy events on Saturday without any information to guests. Friday building up frames and lights for this two events let us feel like being on a construction site instead at a nice pool area. Also smoking on breakfast terrace shouldn’t happen, especially for a family friendly hotel. pool for kids was very cold and life guard was quite unfriendly that we understood why no one is here and we went back to normal pool. first and last stay for us in Ritz-Carlton Sanya.

4.1

Oct 2021

Superb

Breakfast super nice. Would suggest to add hash brown The seafront beach is very narrow, dont know if it's because season tide. Seabed in front of the sea would be perfect but i guess not enough space. Anyway staff provide beach mat to keep belongings clean while swimming or sunbathing. Room is big, with modern facilities and big balcony, perfect!

4.1

Oct 2021

Cozy and just like at home!

I love the breakfast buffet, you are able to find almost all kinds of food and which is quite fresh and delicious. Besides, the Sand restaurant is really nice which is just near the beach, you could enjoy sunset while have your dinner, and there is a live band play during the dinner time.

Rite is my favorite option in Yalong Bay, everything is good.

4.1

Oct 2021

Superb

The location is really beautiful and the facilities are excellent. But above all the hotel staff are amazing! They go to endless lengths to ensure you have a great time and are always polite, friendly and professional. Honestly can't speak highly enough of them- especially Naancy one of the guest service reps!

Honestly everything was great this time. The weather was not great as there was a typhoon over the island but it was still a great holiday.

4.1

Sep 2021

Exceptional

The facilities were great! The staff was very helpful and accommodating. Nancy, the assistant loyalty manager was amazing. She was always ready to help and offered assistance whenever we needed something. The quick access to the beach and the pools were lovely. The restaurant’s offer amazing food and the service was awesome.

4.1

Aug 2021

Very good

Great breakfast- good gym, pools with sea view. Huge room with very comfy bed and large terrace. They were flexible with our check-out time and gave us late check out which was very nice. Very friendly and accommodating pool and bar staff.

Would have liked our room to be more central. Two small cockroaches appeared in our bathroom(it was a ground floor room). The pillows were very high which was a bit uncomfortable. As a family-friendly hotel it felt full of kids at times, might be nice to offer adulty only pools/times as there are a few different pools. Small minuses overall

4.1

Jul 2021

Exceptional

We stayed at villa, the perfect option for a small family. The fantastic a la carte breakfast, delicious food at Sand restaurant close to the sea. The staff attitude was very kind and professional. Special thanks to managers Tatiana, Sara and Cameron who did they best to make our vacation unforgettable.

Nothing to mention.

4.1

Jul 2021

Beautiful place that you pay for.

We loved staying on the club floor. The food and service were terrific. The beach was lovely and clear water.

There were things that we were not told. ex. the minibar is included. There are no actual beach chairs on the beach. They said a car was included. We could never get it. Many of the restaurants were booked up. However, when we went to one at 8:00 Pm it was empty. There was one other table.

4.1

Jun 2021

Very good

Great service, very friendly staff

More cooling devices in the common area, such as mist spray etc would be nice. The directional sign is also need to be improved (we lost ourselves at the first day)

4.1

May 2021

Peaceful stay

Waking up with the birds songs behind the room on the 4th floor to a breathtaking mountain view. Loved every detail of the room decor. Spacious and stylish bathroom and shower area. Huge breakfast choices. Super smooth check in and check out. The scene bar with a huge terrace overlooking the garden and open to the reception area. I would definitely go back again.

4.1

Apr 2021

Superb

Amazing stay! Room was spacious and clean. Really enjoyed the daily fruit and the coffee machine. Nice pool and beach. Breakfast was good variety and friendly staff. Great for a chilling holiday.

The room ceiling was leaking the last day we stayed here. Had to call people to come and fix it. A little inconvenient but not big deal.

4.1

Jan 2021

Superb

We took the club options and did not regret it at all. The staff was super friendly and could accommodate any of our wishes. This is worth to take this option, as enough for lunch and dinner with good variety.

The main pool was quite crowded, a separate area for families with kids could be considered.

4.1

Sep 2020

Need more signs that explain how and where to go. Also each guest when arrive need to guide until the room. Many guests

Quite. View.

Few signs

FAQs

How much does this resort cost compared to others in Sanya?

The average price for a rental in Sanya is $62 per night. This rental is $124 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at The Ritz-Carlton Sanya, Yalong Bay. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at The Ritz-Carlton Sanya, Yalong Bay. Enjoy the water!

Is The Ritz-Carlton Sanya, Yalong Bay pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Ritz-Carlton Sanya, Yalong Bay?

We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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The Ritz-Carlton Sanya, Yalong Bay

Resort in Sanya

Reasons to book

About this resort

Amenities

Map of Sanya

Nearby attractions

Available Rooms

The Ritz-Carlton Sanya, Yalong Bay

Resort in Sanya

Reasons to book

About this resort

Amenities

Map of Sanya

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this resort cost compared to others in Sanya?

Is parking included with this resort?

Is there a pool at this resort?

Is The Ritz-Carlton Sanya, Yalong Bay pet friendly?

What amenities are available at The Ritz-Carlton Sanya, Yalong Bay?

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