Diamond Hotel Philippines
4.0
Good(475 Reviews)Hotel in Manila City
5-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Located along Manila Bay, a 30-minute drive from Ninoy Aquino International Airport stands 5-star Diamond Hotel Philippines. It boasts a spectacular free-form pool, *Sky Lounge Music Bar to BAR 27 and a spa
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Manila City
Available Rooms
Diamond Club King Room - Non-Smoking
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Suite Non-Smoking
1 King • 947 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room Non-Smoking
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Regency Non-Smoking
1 Queen • 516 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premier King Room Nonsmoking
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Good(475 Reviews)100% verified reviews
4.0
Hotel could use some upgrades/remodeling but in all nice, comfortable and breakfast was good
older hotel/needs some upgrading in rooms. Better plugs for bathroom accessories
4.0
Its a five star hotel with a perfect view of Manila Bay.
None
4.0
立地が良い
朝食が高い
4.0
Le confort
Chambre très classique .manque des prises électriques.
4.0
Posizione
Stanza con mobilio povero, prese corrente vecchie completamente da rimodernare
4.0
Room is old, power point is behind the bed side table, need extension cord on side bed in order to charge equipment.
Carpet with unpleasant smell along the corridor.
4.0
The breakfast was good, and there are various collections of food types based on the ethnicities of the guests that cater to everyone's needs.
Even with all of the lights on, the inside lighting of the room was quite dim, necessitating the opening of the curtain.
I was unable to finish the reserved period due to a variety of factors, and the entire amount paid was not refundable.
4.0
Be attentive
The amenities
4.0
place was clean , quiet, comfortable , staff was great . highly recommended . Did not have the breakfast buffet , but it looked good
no complaints or concerns
4.0
I liked that the hotel room was spacious, and the cleaning staff was polite. Few options
I stayed at this hotel recently and while I appreciated the overall experience, I must mention that the staff at reception areas could benefit from additional training in guest relations. Unfortunately. I encountered some issues during the check-in process, as the reception staff did not display a particularly friendly attitude. In fact, at one point, one of the staff members was rather rude when I inquired about breakfast choices. Instead of addressing my concern promptly, they instructed me to wait in line with other check in guest who had just arrived.
This level of service is not what I would expect from a hotel that claims to be a five-star establishment.
4.0
Good location
Breakfast time too crowded and the food selection not 5 star it is 3 star
The coke no expired in coking the eggs
4.0
The privileged location, near the sea and the Robinsons Complex, many American, Chinese and Arabic restaurants. It is my favorite hotel in Manila since 2012 and I book it for us. The hotel is very special and excellent. Good luck
4.0
Service and friendliness, great hotel
Breakfast buffet was wonderful but food was cold
4.0
The staff where friendly and Welcoming and tge breakfast buffet was exceptional. Loved my stay there and I would stay there again.
Nothing!
4.0
Location and club staff.
Rooms need updating. Included breakfast at the Diamond club lounge only with no option to have it at the main buffet unlike other hotel's club options.
4.0
1 The room was spacious and comfortable.
2 Breakfast was good with a vast array of dishes, however the staff need to be a little more attentive to the requests of the guests.
When we checked into the hotel, our bags was not sent up to the room. I waited for 10 minutes for it and then had to call the front desk to have it delivered to the room.
The bath room bench top was not cleaned properly, as there were water stains all over.
On the second day after our tour, when we came back to the room at about 8pm,I was quite shocked to see that the room was not cleaned. The coffee cups were not washed, the bed was partially made, the water bottles were not replenished. I complained to the management about it. After 45 minutes Room service turned up wanting to clean the room. At 915pm what a joke.
4.0
Staff are very welcoming, friendly and very helpful...main door Staff very efficient...rooms are spacious and clean. I will stay here again and will recommend this hotel to anyone.
You could perhaps put more breakfast selections, would be nice to have more of local delicacies. A noodle counter would have been nice too.
4.0
the room and the hotel, very nice. The staff very friendly and helpful.
the breakfast is very poor for a 5 star hotel . The most of the food is cold, the bread at least 2 days old, no cold cuts, English breakfast tea not available,
4.0
The viewing
I was staying at the executive suite and everything I went to try to go to the buffet the line was 50 to 60 people in line you treated the public the same as a paying customer I payed alot of money to stay at the best room but the service for the buffet was the worst
4.0
Location
Pressure of water in bathroom
4.0
location, generally staff tried to assist but I believe they were understaffed.
no answer when you call the service hotline. you need to walk down to reception to ask for wake up call. ordering from room service was a nightmare. no one answers, or they call you much after you order to let you know they don’t have the dish requested. I was on a business trip and had to sleep late at night as my dinner took ages to arrive. The staff tried their best but they were definitely overwhelmed and could not deliver! The intention and spirit to serve was there but at some point apologies did not help me to get the service I expected. I understand cultural considerations but would have loved to have more halal options due to my religious dietary requirements. One unfortunate incident was when I was in a nearby mall, I was approached by one of the ‘bell staff’ of the hotel who was quite upfront that he knows me as a guest. After a short talk, he mentioned that it was his child’s birthday and would I give him some money to buy something for his child. Uncomfortable with this request, I declined and moved away but he kept following me until I had to duck into an outlet to avoid him. I reported this to the duty manager when I returned to the hotel. incidentally, I had a similar situation at another hotel when I visited years before.
4.0
Staff attitude
To start with, the facility smell weird, the hallway going to ur room smells bad… like really bad. Not vented and no AC, imagine a humid hallway with thick dirty carpets 😩
Breakfast selections were very limited, 1 station for making eggs, few asian dishes, a small variety of bread, and a couple choices of cheap fruits.
My room was not cleaned properly, (u will always find crumbs from a night before on ur carpet), and counters stays dusty. In terms of comfort in ur room, good luck putting ur room AC fan speed to medium, the noise is more like a rusty truck running in ur room.
And yes, you will definitely notice a lot of staff wearing torn uniforms specially during breakfast 😳
4.0
Just in front of the Manila Bay and super close to malls and some convenient store.
none
FAQs
How much does this hotel cost compared to others in Manila City?
The average price for a rental in Manila City is $59 per night. This rental is $5 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Diamond Hotel Philippines. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Diamond Hotel Philippines. Enjoy the water!
Is Diamond Hotel Philippines pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Diamond Hotel Philippines?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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