Sheraton Qiandao Lake Resort

Property building
Food, Breakfast
Photo of the whole room
Property building, Photo of the whole room
Property building, Photo of the whole room
3.6
Good(29 Reviews)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Sheraton Qiandao Lake Resort offers an indoor swimming pool, a fitness centre and 3 dining options. Just 2 km from Qiandao Lake Bus Station, this modern property offers free parking on site.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly

Map of Hangzhou

Available Rooms

Guest room, 1 King, Garden View, Balcony

1 King • 516 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

Guest room, 2 Twin/Single Bed(s), Garden view

2 Single • 516 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

Guest room, 2 Twin/Single Bed(s), Lake view

2 Single • 516 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

Premium Lake View, Guest room, 2 Twin/Single Bed(s)

2 Single • 516 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

Club level, Guest room, 1 King, Lake view

1 King • 516 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Reviews

3.6
Good(29 Reviews)
100% verified reviews
4.5
Sep 2023
Superb
They allowed us a free late check-out, extremely helpful due to a very hot weather and a late train to take. Very helpful staff.
4.0
star 5 empty
Aug 2023
great location
it’s aged. but it was maintained clean.
the swimming pool workers were not very impressed.
4.5
Aug 2023
Relaxed stay
It is a clean and quiet place. Even the hotel was almost full you didn’t really feel it.
Long waiting time at the check-in and out. Breakfast could be better for such kind of hotel. Closing time of the pool during lunch time.
1.5
star 3 emptystar 4 emptystar 5 empty
Jul 2023
Ruined by the sub standard lounge facilities and the manager's unwillingness to resolve guest issue
Like the view from the room and the garden.
We are very depressed because the room comes with lounge benefits, however, the lounge area was of very poor quality and layout, actually a passage way together with other display function area, dark and groomy and in fact no one was there except us. There were no attendants at all, only self service tea and instant coffee, with about 4 bottle of cookies, nut, lollies, warm bottles of fizzy drinks, some apples and oranges, 2 almost finished room temp cordials, etc. placed on top of dirty cupboard and boxes. Its really a disgrace to the Sheraton brand. We have been staying at hotels with club lounge often, but this hotel's practice is not reasonable at all. They serve afternoon tea platter for around $250 yuan (?) at the beautiful setting on the entry level, but would only allow their club lounge guests to have tea at the most despicable place. Its a shame. Also the manager would not negotiate on this. Out of hugh dissatisfaction, me and my husband went to the nice area for the afternoon tea on our second day, and I strongly rejected paying the bill on checking out which they happily oblige. The room is very nice, the garden is beautiful, but the lounge benefits given is only fit for 3rd class guests. When someone is reserving a full on view to the lake on higher level with lounge benefits, we definitely would not appreciate being treated like 3rd class guests. Please see photos attached - there was no caske, no capuccino and no fresh fruit like the display board.
3.5
star 5 empty
Jun 2023
Good
check in was extremely slow 3/4 restaurants were closed for lunch & dinner
4.0
star 5 empty
Feb 2022
Very good
view is great
I could not use my EC card or DB card
4.5
Jun 2021
Superb
Great view
4.5
Jun 2021
Superb
Staff was great and attentive, area was great. Breakfast was very nice. They helped with a birthday cake and a surprise. Great time
The room was not exactly the upgraded room I paid for but was nice overall.

FAQs

How much does this hotel cost compared to others in Hangzhou?

The average price for a rental in Hangzhou is $55 per night. This rental is $66 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sheraton Qiandao Lake Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sheraton Qiandao Lake Resort. Enjoy the water!

Is Sheraton Qiandao Lake Resort pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sheraton Qiandao Lake Resort?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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