Sheraton Qiandao Lake Resort
Hotel in Hangzhou
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Sheraton Qiandao Lake Resort offers an indoor swimming pool, a fitness centre and 3 dining options. Just 2 km from Qiandao Lake Bus Station, this modern property offers free parking on site.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Hangzhou
Nearby attractions
Available Rooms
Guest room, 1 King, Garden View, Balcony
1 King • 516 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Guest room, 2 Twin/Single Bed(s), Garden view
2 Single • 516 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Guest room, 2 Twin/Single Bed(s), Lake view
2 Single • 516 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premium Lake View, Guest room, 2 Twin/Single Bed(s)
2 Single • 516 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Club level, Guest room, 1 King, Lake view
1 King • 516 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
4.5
They allowed us a free late check-out, extremely helpful due to a very hot weather and a late train to take. Very helpful staff.
4.0
it’s aged. but it was maintained clean.
the swimming pool workers were not very impressed.
4.5
It is a clean and quiet place. Even the hotel was almost full you didn’t really feel it.
Long waiting time at the check-in and out. Breakfast could be better for such kind of hotel. Closing time of the pool during lunch time.
1.5
Like the view from the room and the garden.
We are very depressed because the room comes with lounge benefits, however, the lounge area was of very poor quality and layout, actually a passage way together with other display function area, dark and groomy and in fact no one was there except us. There were no attendants at all, only self service tea and instant coffee, with about 4 bottle of cookies, nut, lollies, warm bottles of fizzy drinks, some apples and oranges, 2 almost finished room temp cordials, etc. placed on top of dirty cupboard and boxes. Its really a disgrace to the Sheraton brand. We have been staying at hotels with club lounge often, but this hotel's practice is not reasonable at all. They serve afternoon tea platter for around $250 yuan (?) at the beautiful setting on the entry level, but would only allow their club lounge guests to have tea at the most despicable place. Its a shame. Also the manager would not negotiate on this. Out of hugh dissatisfaction, me and my husband went to the nice area for the afternoon tea on our second day, and I strongly rejected paying the bill on checking out which they happily oblige. The room is very nice, the garden is beautiful, but the lounge benefits given is only fit for 3rd class guests. When someone is reserving a full on view to the lake on higher level with lounge benefits, we definitely would not appreciate being treated like 3rd class guests.
Please see photos attached - there was no caske, no capuccino and no fresh fruit like the display board.
3.5
check in was extremely slow
3/4 restaurants were closed for lunch & dinner
4.0
view is great
I could not use my EC card or DB card
4.5
Great view
4.5
Staff was great and attentive, area was great. Breakfast was very nice. They helped with a birthday cake and a surprise. Great time
The room was not exactly the upgraded room I paid for but was nice overall.
4.5
Cleanliness, location, breakfast
Basic facilities like table tennis is also charged
FAQs
How much does this hotel cost compared to others in Hangzhou?
The average price for a rental in Hangzhou is $55 per night. This rental is $66 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Qiandao Lake Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Qiandao Lake Resort. Enjoy the water!
Is Sheraton Qiandao Lake Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Qiandao Lake Resort?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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