Grand Sapphire Hotel & Banqueting
Hotel in Croydon
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Located in Croydon, 2.5 miles from East Croydon Station, Grand Sapphire Hotel & Banqueting features air-conditioned rooms and free private parking. Grand Sapphire Hotel & Banqueting features free WiFi.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Family friendly
Map of Croydon
Available Rooms
Single Room
1 Single • 32 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Double Room
1 Double • 43 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Room
2 Single • 43 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Room
1 Double • 53 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Double Room
1 Double • 107 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 10.0
Room was serviced and acceptable
no floor mat in bathroom so had to use towel which was slippery
Breakfast was disappointing, advertised as complimentary breakfast but what's on offer doesn't meet what's advertised as per marketing pictures. For such a well known brand that does banqueting and catering the breakfast is below par - and also disappointing that dinner is not available on site
5.0 / 10.0
We liked leaving the hotel every day
Communication with staff was very difficult, and rules only applied to some guests. For two of our three days there they had weddings. This led to slamming doors until 2 am shouting in corridors and guests banging on hotel room doors shouting let me IN. Thus keeping us awake . Asked for scrambled egg instead of fried and was told NO in a very forcible manner. I am sorry but I laughed at him. Bed was very hard, We have slept on softer floors.
5.0 / 10.0
The location and parking
The receptionist the room had no view
8.0 / 10.0
no bar or restaurant, breakfast was ok but nothing special
no bar or restaurant
5.0 / 10.0
Hotel was nice inside .
The room was booked for 3 people. Double bed and a pull out bed . We only had enough bedding for the double bed and nothing for the pull out bed. Only 2cups . Should have been 3 cups . Had to get everything we needed ourselves. Not enough furniture for 3people , especially for the clothes. We put the " do not disturb" sign on the door . When returning to the room the sign Was on the floor inside the room . Therefore someone had been in the room ( the cleaner) . They could have cleaned it but didn't. Why then go in the room.
3.0 / 10.0
Not much
Bath was still dirty bed was uncomfortable cups was not cleaned properly all in all it was not the best
1.0 / 10.0
Nothing
We did not stay very Bad room window wouldn’t close reception staff said he would validate cancellation and sort refund which he has not will take up with card company
2.0 / 10.0
Die Sauberkeit war eine Katastrophe. Riesige Flecken auf den Kopfkissen, Schimmel im Badezimmer, muffiger Geruch in den Nebenfluren und schmutziges Besteck.
Der Lärm bis um halb 3 Nacht hat keinen erholsamen Schlaf zugelassen. Das Bett war total durchgelegen und das Zimmer extrem klein.
6.0 / 10.0
Location was good
I enjoyed the breafast
Staff who where in the breakfast hall need to welcome guests and be more friendly
10.0 / 10.0
Sıcak kanlı çalışanları var
7.0 / 10.0
OK room for a 2 night stay. Staff was friendly.
Room was very basic, I was expecting a nicer room for our anniversary stay.
8.0 / 10.0
The room was up to standard and clean.
Breakfast was good and there was varieties to choose from.
The lighting was great as there were lights in different angle of the room
They could have put a bedroom fridge in the room.
6.0 / 10.0
Hotel room size clean
The pillows and ac not cold
7.0 / 10.0
Great value. As usual
You could tell that the usual staff were away much of the week.
A little more variety at breakfast would be good
10.0 / 10.0
The side was elegantly decorated and inviting
No gardens outside
8.0 / 10.0
Clean and comfy
Nothing
7.0 / 10.0
The property itself was brilliant very nicely done inside and the rooms was standard. The breakfast was just right.
It was in industrial area and on the noisy street. The mattresses of the was very uncomfortable. Struggled to fall asleep.
8.0 / 10.0
Very quiet and clean
Parking is a problem when there is a function taking place
10.0 / 10.0
Kindly staff
Amazing breakfast
Car park
8.0 / 10.0
It is very clean, complimentary breakfast was good although not all dietary requirements are catered for. There free parking was available on site. The room was good. The staff were very pleasant. It’s the second time we’ve booked there and would go again.
They had put a single duvet in a double cover which they would have changed if we had asked.
8.0 / 10.0
Drive a sprinter van so always need a big car park plenty of gated car parking very quiet at night and had a good selection of places to eat within a 5 minute walk
Breakfast was self serve no bacon and little weird hotdog like sausages couldn't fault the place otherwise
9.0 / 10.0
The service was ok because the staff are polite and the environment is quite the room is conducive.
I complaint about the need for a towel but was not given despite the fact that I went to reception to remind them .that is not a good experience
7.0 / 10.0
Clean, comfortable, basic hotel.
Not sure why a hotel was built on an industrial estate (assuming the estate was there first)
10.0 / 10.0
The lady on the desk was amazing, really impressed me how thoughtful and the service was brilliant sat night she was there super helpful
Emptying the bottle bin and 3 am
10.0 / 10.0
Good
9.0 / 10.0
The room, the staff and accommodation
Not enough breakfast variety
10.0 / 10.0
So good
Sausage. Most of people don't like a sausage please arrange some alternate food. Thanks
9.0 / 10.0
I love the staff... always ready to assist you and always smiling. The building was clean and there were on going fixes every time just to make sure everything was okay.
Everything was great but maybe the breakfast could be spiced up a bit. It was the same breakfast every day and maybe there could be a name tag on each food. But it was a delicious and great breakfast. There was always somebody there to assist
6.0 / 10.0
Breakfast ok, location good
One of the nights i can barely sleep, the window has issues and it was buzzing really loud at random intervals during the night, not even the tv nor white noise can mask it
FAQs
How much does this hotel cost compared to others in Croydon?
The average price for a rental in Croydon is $128 per night. This rental is $7 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Sapphire Hotel & Banqueting. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Grand Sapphire Hotel & Banqueting pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Sapphire Hotel & Banqueting?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.
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