Novotel Santos Gonzaga
Hotel in Santos
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Located in Santos, 900 metres from Gonzaga Beach, Novotel Santos Gonzaga features a restaurant, outdoor swimming pool, a fitness centre and bar.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Santos
Available Rooms
Superior Room with Two Zip Beds
2 Single • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Double Room with Sofa
1 Queen • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Excecutive Apartment with Ocean View
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Double Room
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Queen Room with Ocean View
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
6.0 / 10.0
Ótima localização. Café da manhã bom.
Falta limpeza e manutenção: cortinas mofadas, janelas esbranquiçadas, lençóis manchados, batentes estragados, TV com manchas na imagem, forro do corredor recortado, etc.
7.0 / 10.0
Localização
Equipe
Café da manhã
Chuveiro
Limpeza - janelas muito sujas
Toalhas de banho - muito gastas
Não havia sabonete, nem touca de banho - foram solicitados e atenderem logo
Manutenção geral - pintura fachada; local da piscina. Local improvisado do café da manhã (OK, compreensível, porque está havendo reforma) - mas havia goteira, iluminação ruim - mereceria ter sido avisado previamente aos hóspedes
8.0 / 10.0
Café da manhã
Localização
Toalhas encardidas
No check in foi cobrado as diárias , no check out queriam cobrar novamente. Achei um erro muito grave e nem desculpas eu ouvi pelo erro. Tive q mostrar no meu extrato o pagamento feito.
3.0 / 10.0
Nada
Cama e travesseiros horríveis, duros.
Café da manhã bem fraco pro preço cobrado.
9.0 / 10.0
Limpeza a desejar
10.0 / 10.0
No bar da piscina não tinha muitas opções de petiscos e bebidas
8.0 / 10.0
Muito bom continental breakfast. Boas opções de fruas frescas, variedades de pães sucos e fríos. Acho
O preço poderia ser um pouco mais razoável mas foi proporcional e equivalente às comodidades oferecidas. Se comparado a um brunch... então o preço pode ser melhor justificado e percebido.
7.0 / 10.0
Localização muito boa, bem central.
O quarto é bom, confortável e limpo.
O serviço deixa a desejar, não há nenhuma informação sobre os telefones internos, nem os da cidade.
Chegamos e as toalhas não estavam no quarto,Pedimos e levou um tempo enorme para chegar ao quarto.Pelo valor da diaria, o cafe da manha deveria estar incluido. Achei a estadia cara pelo que o hotel entrega.
Não voltarei a me hospedar
10.0 / 10.0
Acomodação super confortável, hotel tem 32 andares, piscina com bar na cobertura, moderno e organizado, equipe também é nota 1000
Gostei de tudo
10.0 / 10.0
Valor do café um pouco salgado em comparação com um local onde serve buffet de café em dias de sábados e domingos, localização do hotel muito boa, próxima de shopping, mercado, farmácia, etc.
Valor do café um pouco salgado conforme mencionado anteriormente.
9.0 / 10.0
Gostei muito da localização, do café da manhã e das comodidades. O quarto era bem espaçoso e a vista bonita. A limpeza do quarto também foi bem satisfatória.
8.0 / 10.0
I was here for work, and worked in the evenings in the bar most nights for the week I stayed. Guilherme who works in the bar was fantastic. He was always very friendly and helpful, and made great cocktails. He made my stay so much better. Please let him know, I said thank you! The bar has such great views of the city, and the location is great.
I feel I was always rushed to leave breakfast. The staff were nice, but often would take cutlery whilst I was eating, or take drinks whilst I was drinking. I think the intention was for staff to be attentive, but it felt like they wanted me to leave. I don't think it's the staff's fault, but when the hotel isn't busy, watching on every glass being put down feels too much. It felt uncomfortable. But the staff were just trying to be nice, I think?
2.0 / 10.0
Very disappointing for a Novotel. There's no way this hotel is 4 stars.
In terms of cleanliness: not even the dust on bedside were cleaned.
Walls were dirty, mirror with stains from previous guests, etc.
7.0 / 10.0
Breakfast is okay, though, for long stay, you get bored as it is the same all days. Location is great.
Wifi is not stable.
There are no staff that can understand English in restaurant at night. Hence, some of the nights, our orders came differently as communicated.
9.0 / 10.0
Amazing breakfast.
The bathroom was really cool with the glass walls and all.
Everything was well cleaned.
Amazing beds, very comfy.
The amount of personal information asked at the reception on the check in! Maybe its a Brazil thing but made me really uncomfortable.
9.0 / 10.0
The hotel is located in a prime location, close to shops, restaurants and the beach.
We were greeted at the reception by the lovely Tiago, who was really polite and always made us feel welcome with a smile whenever we entered the hotel during our 5 days in Santos.
Our seaview room on the 30th floor was very spacious, and had the most amazing shower, a Nespresso coffee machine and stunning views of the sea and the city.
The buffet breakfast was very good, with a variety of cooked breakfast, continental breakfast, an arrays of fruits, cold meats and cheeses.
The room service meal was also very tasty. Overall, a great hotel offering everything you need for a pleasant stay in the heart of Santos.
The pool didn’t look very good when we went up to view it. There was some maintenance being done, so although the pool was still open for use, we decided to give it a miss.
8.0 / 10.0
lovely hotel nice rooms clean lovely breakfast
not much choice to eat in restaurant for evening meal
9.0 / 10.0
good location. nice breakfast. room size was good and comfortable.
5.0 / 10.0
employees very helpful
dirty
7.0 / 10.0
localização do hotel
local do café
FAQs
How much does this hotel cost compared to others in Santos?
The average price for a rental in Santos is $60 per night. This rental is $13 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Novotel Santos Gonzaga. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Santos Gonzaga. Enjoy the water!
Is Novotel Santos Gonzaga pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Santos Gonzaga?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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