Nicely furnished, had everything we needed. Great, helpful staff. Very clean throughout

Noise from the beer garden

Good location a man’s good value for money.

Can be a little noisy depending on the room you get

The location is fine if you don't have a car as their is little if any parking.

Poor hygiene standard throughout, the bathroom had a severe drain issue, the mattress has sunk, the carpet is filthy, the door bangs , the barrel cellar is directly under the room, it's noisy, it's uncomfortable, the staff look unmotivated , the stairs are lethal ...... need I go on....... I have to say this hotel is up there with the worst I have ever stayed at. ......

plenty of tea/coffee and biscuits and good bathroom

lots of bottles emptied outside room before 7am and noisy machine most of time. small room

Great location

very noisy from the pub kept me awake for hours

Central location in Beccles and close to shops and bars / restaurants. Easy to eat in hotel or at lovely café just over the road from the back entrance. Very friendly and helpful staff. Overall the room was clean.

Room was on the second floor which we were advised was quieter. a) It was quieter but Wetherspoons had their contractor street cleaning around their outside seating area at 7am on Saturday in the morning and the din was incredible in our small room and we couldn't hear each other talk at a normal level. I have always understood that it is against byelaws to make any form of such noise before 8am in the morning. As such I wouldn't recommend a Friday night stay at this hotel. b) Some of the rooms on the second floor are a very long way from the ground floor and this is due to the historic nature of the building, in essence you do two complete circuits of the 1st and 2nd floors to get to your room with luggage* and this is along narrow corridors with overhead obstructions (my partner is 5' 4" so at least she wasn't in danger of banging her head) and there are very many steps "up AND down" to reach your room. *There are a couple of shortcuts but not if you are unstable or with luggage. Best avoided by those who have walking limitations. c) Windows hard to open. d)Lack of cleaning to rear of sink unit and rear of loo.

Very clean, spacious, good value for money, comfortable bed, good central location.

The stairs were pretty steep and narrow up to our room on the top floor, but we were already aware of that nor was there a car park very nearby so could be a problem for the elderly or those with mobility issues.

Location, Bathroom are always good, Clean. Sufficient Tea & coffee.

My room was situated directly above reception. It had no radiator and the Air con was not working. The duvet was the same rating as my previous stay during the summer with no additional blankets available. I should have known there was going to be a potential issue as when i arrived at the room, there was a de-humidifier Running by the bed, which i kept on as it had a very cold feel about the room I was cold all night, Had to turn on and use the Hair Dryer to try and warm the room up. I did complain about this, discretely and suggested they use a higher rated Duvet for that room during the winter month's at least

Great location. Good value for money. Lovely bathroom Comfortable bed.

Couldn't get a Bloody Mary or Bucks fizz at breakfast.

Friendly staff, spacious room

Very noisy.

The staff are always the best part. the room was clean and comfortable.

Food was amazing Friendly Staff Lovely room

Loud banging throughout the night which made it difficult to sleep. Shouting outside at 1am then again at 6 am

central town location

lack of any welcome, not the cleanest place, bathroom extraction very noisy, which the hotel was aware of but wanted upgrade money to change rooms!

bicycle friendly, locked our bikes up for he night. brilliant large room and air conditioned.

nothing

Good location in town centre..